JOB SUMMARY:

This role represents a unique opportunity to apply your CTS-I or CTS-D skills in one of the most technologically advanced buildings in higher education. The Watt Innovation Center is a fully interconnected building with over 450 endpoints connected with DM, AVoIP, high speed IP networks, and Biamp Audio. It allows “Any Signal, Anywhere” flexibility and incorporates full building control, visibility, and audio with interactive support through its centralized command and control room, along with full automation through Crestron and Biamp control programming in every room.

The Audio Video Systems Integrator will play a vital role as we redesign the architecture and retool the building with the most advanced and emerging AV/IT technologies, with the goal of applying innovative and advanced tools to the university experience.

JOB DUTIES:

40% - Essential - Consults, installs, configures, troubleshoots, and corrects deficiencies in current AV systems including Crestron; AVoIP (SVSI, NVX, SDVoE); Tesira BIAMP; Planar displays (LCD, Clarity Matrix, TVF LED); VTC systems (Cisco Codecs, Zoom/Webex); Matrox recorders; Christie Spyder; Fusion Catalyst; Eppiphan Video Broadcasters; USB switching (Extron, Extreme and ICRON USB transmission); Digital Projection 3D projector; Philips ColorKinetics lights; APPO Blueray players; Vaddio PTZ Cameras; audio systems; Shure MXA910 array mics, Shure Wireless mics; Newtek Tricaster Mini; Inogeni Share2U; UPS Power supplies; Power Amps (Lab Gruppen, Crown); Audio BreakOut Boxes.

35% - Essential - Provides direction in the use and automation of current AV technologies. Integrate and expand features, capabilities, and services of current technology that have not been enabled or fully implemented in The Watt that will add functionality, provide better monitoring, and improve performance and reliability. Implements changes to Crestron AV programming code, Biamp DSP programming and design. Develops and manages customer service performance requirements. Contributes to the development and dissemination of customer support policies, procedures, standards and training. Develops strategy and sets guidelines for technical documentation methods and procedures.

15% - Essential - Supports configuration control and management of AV systems and technologies. Diagnoses and repairs complex problems in response to customer reported incidents. Designs and implements problem tracking and resolution databases. Updates documentation and maintains system drawings (Autocad). Ensures rigorous application of information security/information assurance polices, principles and practices in the delivery of customer support services.

10% - Essential - Provide design, integration and testing for new AV technologies and control systems that will expand current functionality or provide new services in The Watt. Directs research and evaluates and provides feedback on problematic trends and patterns in customer support requirements. Identifies AV solutions that will keep The Watt at the forefront in creating and maintaining state-of-the-art interactive learning environments. Maintains close contact with AV system vendors and attends applicable trade shows to identify cost-effective technical solutions. Maintains professional certifications including: CTS, CTS-I, or CTS-D; Biamp Tesira Server; Crestron DMC-D-4K, DMC-E-4K, CTI-CTF, CNS-D. Maintain and apply detailed understanding of Acoustic theory; understands Windows and MAC OS video, audio, USB configurations; NVidia MOSAIC; and understands IP Networking. Serves as senior expert and consultant to Watt and Clemson officials on AV related matters.

MINIMUM REQUIREMENTS:

A bachelor's degree and experience in automated information or communication system design, installation, operation, repair or control programming. Related experience may be substituted for the bachelor's degree on a year-for-year basis.

PREFERRED REQUIREMENTS:

Master's Degree

Work Experience 5+ years in Audio and Visual communication system design, installation, operation, and repair.

CTS, CTS-I, or CTS-D; Biamp Tesira Server; Crestron DMC-D-4K, DMC-E-4K, CTI-CTF, CNS-D.

RESPONSIBILITIES

JOB KNOWLEDGE
Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations

SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

10% - Stand for prolonged period
10% - Sit (stationary position) for prolonged period
10% - Walk or move about
5% - Use hands or feet to operate or handle machinery, equipment, etc
10% - Ascend or descend (i.e. stairs, ladder)
10% - Position self to accomplish task (i.e. stoop, kneel, crawl)
15% - Communicate, converse, give direction, express oneself
10% - Recognize or inspect visually
5% - Move, transport, raise or lower
5% - Extends hands or arms in any direction
10% - Perceive, observe, clarity of vision

WORKING CONDITIONS:

5% - Exposure to heat or cold
5% - Noise
5% - Overnight Travel

WORK SCHEDULE:

Standard Hrs: 37.5; Expected Salary Range: ($ 63,707.00 - $ 82,665.00)

ESSENTIAL PERSONNEL LEVEL

Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

June 15, 2023

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, or related medical condition), national origin, age, disability, veteran’s status, genetic information, or any other personal characteristic protected under applicable federal or state law. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.