Manager of Chancellor's Office Operations

University of Colorado Denver

Manager of Chancellor's Office Operations - 29390 University Staff Description

University of Colorado | CU Denver
The Office of the Chancellor
Manager of Chancellor's Office Operations
Position #00781814 - Requisition #29390

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date. Information regarding this requirement, and exemptions can be found at:

https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• CU Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.
• Consolidated/Central Services Administration - Accommodations may be granted for medical or religious reasons.

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

The Chancellor's Office has an opening for a full-time University Staff (unclassified) Manager of Chancellor's Office Operation position.

Since joining CU Denver in July 2020, Chancellor Michelle Marks has pursued an ambitious vision for the future of CU Denver and its impact as a leading urban public research university. An innovator dedicated to making higher education equitable for the good of society, Dr. Marks believes the urgent national need for accessible, affordable, high-quality education, amplified in this time of great societal challenge, demands long-term solutions. She is leading CU Denver to address long-standing educational inequities through a reimagined approach to lifelong learning.

In her first year as Chancellor, she led the university in a highly collaborative, ambitious strategic planning process, completed in June 2021. CU Denver's 2030 Strategic Plan promotes social mobility and workforce sustainability through an evolved vision of a university that expands education, enhances economies, and uplifts communities to work for all. It outlines goals for advancing research and creative work, developing an open innovation district in downtown Denver, and being known as a university for life, among others. Dr. Marks continues to engage the university community during every step of the implementation phase of this strategic plan to realize its bold goals.

Externally, Dr. Marks brings a renewed focus to forging leading community, institutional, and industry partnerships that will not only accelerate CU Denver's vision but also align the university's growth with community and workforce needs.

Nature of Work

Reporting to the Chief of Staff in the Office of the Chancellor and working in close contact with the Chancellor and Chief of Staff on a daily basis, the Manager of Chancellor's Office Operations designs and drives office workflows to support the Chancellor's day to day work and long-term priorities. This position oversees the Chancellor's time commitments, and conducts research as needed to prepare the Chancellor for upcoming commitments and responsibilities of all varieties. The role ensures coordination on a wide variety of operational concerns among the Office of the Chancellor team and between the team and other key units.

Supervision Received: This position receives direct supervision from the Chief of Staff.

Supervision Exercised: This position exercises direct, formal supervision over the Executive Assistant to the Chancellor.

Examples of Work Performed:

Time Management and Coordination:

• Supports the highest and best use of the Chancellor's time
• Works in coordination with the Chancellor and Chancellor's Office staff to plan regular interactions with key audiences
• Plans and manages requests for Chancellor's presence to ensure strategic and balanced use of the Chancellor's time with key constituencies and for university events, community interactions, travel, speaking engagements, etc. Serves as liaison with other key departments to provide clarity of expectations and information.
• In concert with Chancellor, Chief of Staff, and Executive Assistant to the Chancellor, lead on prioritizing conflicting needs; handling matters expeditiously and proactively, follows through on projects to successful completion, often with deadline pressure, and sometimes with last-minute changes

Collaborates closely with Chief of Staff, Provost, Events team, University Advancement, University Communications, and other core partner areas.

In line with needs of the Chancellor and Chief of Staff, develops and implements strategies to increase operational efficiency.

Briefings and Deliverables:

• Maintains oversight of the Chancellor's schedule and preparedness for commitments
• Works closely and effectively with the Chancellor to anticipate and keep her prepared for upcoming commitments and responsibilities
• Establishes systems to support office efficiency; sets deadlines and standards with partner offices for production of key deliverables and prep documents.
• Researches, gathers, organizes, and summarizes information for briefings so the chancellor is prepared for every meeting
• Provides logistical oversight and guidance to each activity and meeting attended by the chancellor, on and off campus

Provides efficient and effective delivery and integration of operations for the executive office including oversight of calendar, arranging complex and detailed travel plans, and coordination with a broad range of contacts.

Management Responsibilities:

• Supervises Executive Assistant to the Chancellor. Provides direction on priority level and offers feedback and coaching as needed. Maintains awareness of all Chancellor commitments and logistics and serves as back-up for scheduling needs.

Staffing and Events:

• As needed, staffs Chancellor at speaking engagements and events. Does advance work to confirm logistics ahead of time and receive approval from Chancellor.
• Serves as point of contact to high-level external guests or delegations. Manages itineraries and provides concierge-level services.

Office Operations:

• Working with the Chief of Staff, supports meetings of the Chancellor's Cabinet and other university leadership groups.
• Serves as point of contact for communication emanating from the office of the chancellor relative to time commitments and operational details.
• Assures administrative staff in the chancellor's office maintain appropriate storage of official documents and they are retrievable as needed.
• Ensures adherence to all University of Colorado policies.
• The above is not an exhaustive list and the manager will be expected to perform other duties as assigned.

Minimum Qualifications:

A bachelor's degree from an accredited institution.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

• Five-seven years of experience in administrative or operational management
• Experience working in large, complex organizations
• Proven knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint

The position requires extensive, diverse, and progressively responsible experience, including direct responsibility for office operational management.

Required: Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience supporting CEO or senior level executives and managing complex and sensitive issues
• Knowledge of higher education organizational culture, policies, and processes

Competencies:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.

Additional Competencies:

• Excellent organization skills and the ability to effectively prioritize
• Able to work independently and successfully with reliable professional judgment, often under time pressure
• Advanced written, verbal, and professional interpersonal skills
• Ability to handle confidential matters with extreme discretion
• Collaborative, team player
• Creative problem solver
• Adaptable, able to negotiate, interacts well with a wide variety of people
• Record of providing highest level of customer service
• Ability to succeed in fast-paced and complex academic environment
• Exceptional attention to detail
• Able to balance many priorities, sometimes with tight deadlines

Salary and Benefits:

The salary range (or hiring range) for this position has been established at $85,000 to $100,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu​.
The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Application Deadline:

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.
Applications will be accepted until finalists are identified. Those who do not apply by this date may or may not be considered.

Required Application Materials:

To apply, please visit: http://www.cu.edu/cu-careers and attach:

1. A letter of application which specifically addresses the job requirements and outlines qualifications
2. A current CV/resume
3. List of three to five professional references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to: Tawnya Boulier, tawnya.boulier@ucdenver.edu
Application Materials Required: Cover Letter, Resume/CV Job Category
: Business Services Primary Location
: Denver Department: U0001 -- DENVER & ANSCHUTZ MED CAMPUS - 30001 - ADM CHAN-DEN Chancellor's Off Schedule
: Full-time Posting Date
: Mar 21, 2023 Unposting Date
: Ongoing Position Number: 00781814

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=29390&lang=en







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