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Program Coordinator, WLP (Writing Literature & Publishing)

Emerson College
Boston Campus

Job Details

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The Program Coordinator, WLP (Writing Literature & Publishing) is responsible for creating, coordinating and maintaining an extensive and diverse schedule of WLP graduate and undergraduate course offerings throughout the entire academic year for all full-time and part-time faculty (currently 100 excluding graduate student teachers).

The Program Coordinator will also supervise departmental student workers including scheduling and training; performing administrative work in support of the WLP graduate programs (MFA, MA, Online MFA), including being a point of contact to students, prospective students, and faculty on matters related to course management and enrollment, program requirements, policies and procedures, and other administrative matters.


  • Prepare Coordinate course scheduling consulting with Chair, Associate Chair, Dean, and Academic Affairs
  • Supervise development and of WLP Alumni Database that tracks alumni contact information and professional accomplishments. Administer Alumni Database and outreach programs, supervise and develop contact events for alums and oversee newsletters and other alumni communications
  • Maintain faculty records, prepare academic workload reports and ensure that course descriptions reflect catalogue descriptions including revising undergraduate and graduate catalogue copy and WLP student handbooks.
  • Facilitate undergraduate and graduate registration for fall and spring by compiling and circulating course descriptions, reviewing course information on registration website, and granting special permission overrides in Banner.
  • Attend faculty meetings and other departmental committee (UCC and GCC) meetings to provide scheduling and curriculum perspective;
  • Record minutes at meetings and distribute, collect, and collate committee meeting minutes and agendas to faculty.
  • Survey faculty regarding course preferences, time schedules and mediation needs, such as audio/video and computer equipment; Prioritize and coordinate selections with the Chair.
  • Conduct various research assignments on behalf of Chair, such as curriculum, external resources and competitive programs
  • Contact and hire affiliated faculty, as directed by Chair and Associate Chair
  • Working with Undergraduate Coordinator, review Degree Audit information with Undergraduate Students and answering questions about BA/BFA/WLPdegree requirements
  • Organizing department sponsored events (AWP Conference, Faculty/Alumni Reading Series, BBF, etc.) and help with the promotional material
  • Manage Student Employment, including budget, hiring, job postings, and timesheet approvals for positions
  • Track Curriculum History
  • Track Student Enrollment information
  • Assist with communications between Admissions (transmitting recommendations for admission and merit award recipients.)
  • Assist with recommendations for Emerson Employment for students in the program
  • Work with Outcomes Assessment Committee Chair to ensure assessment of student learning data is collected and used for program improvement
  • Share prospective student admissions responsibilities
  • Implement advising decisions to current students from GPDs and Undergrad Coordinator
  • Monitor the course load of current students
  • Organize the WLP side of Admissions/Grad Studies events: e.g., having student groups at orientation or alumni “guests” for admitted student events

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

  • Bachelor’s degree or equivalent experience.
  • Demonstrated intercultural competence and a commitment to working with diverse populations.

KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

  • Strong communication skills, both written and verbal.
  • Excellent interpersonal skills, including the ability to work with various partners.
  • Strong critical thinking skills, with the ability to solve problems
  • Strong organizational skills with the ability to multitask and successfully prioritize tasks.
  • Strong knowledge of standard office computing software (Microsoft Office Suite and gmail).
  • Ability to initiate both independent and collaborative projects and drive them forward to completion preferred.
  • Interest in or experience with creative programming, especially in writing and/or theater preferred.
  • Strong project planning and management skills preferred.

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Requires long periods of mental concentration
  • Requires constant coordination of Mental and Visual Attention
  • Requires ability to stand and/or sit for long periods of time
  • Requires ability to lift and move objects that are under 10 lbs

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

  • Usual Office Conditions


Starting salary for this position will be between $ 23.68 - $ 28.41 hourly commensurate with experience.

This position is primarily a hybrid role with mandatory days in the office as needed. The hybrid arrangement will be made upon hire. Candidates must reside within a reasonable commuting distance of the Boston campus in order to ensure operational effectiveness.

Grade of Position: S-23-06NE

Scheduled Weekly Hours: 36.25

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.


Located in Boston, Massachusetts, opposite the historic Boston Common and the Commonwealth's State House, in the heart of the city’s Theatre District and bordering its Chinatown neighborhood, Emerson College educates individuals who will solve problems and change the world through engaged leadership in communication and the arts, a mission informed by liberal learning.

Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands.The College has 5,100 undergraduates and graduate students from  58 countries and all 50 states.

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