Director of Technology Services

Date Posted: 03/21/2023
Req ID:30379
Faculty/Division: John H. Daniels Faculty of Architecture, Landscape and Design
Department: John H. Daniels Faculty of Architecture, Landscape and Design
Campus: St. George (Downtown Toronto)

Description:

About Us:

The Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto offers graduate programs in architecture, landscape architecture, urban design, forestry, and visual studies — as well as unique undergraduate programs that use architectural studies and visual studies as a lens through which students may pursue a broad, liberal arts-based education. Its mission is to educate students, prepare professionals, and cultivate scholars who will play a leading role in creating more culturally engaged, ecologically sustainable, socially just, and artfully conceived environments.

Like Toronto, Daniels Faculty students and faculty are incredibly cosmopolitan in sensibility, hailing from every part of the world, with their work crossing all sorts of geographic and cultural boundaries. The city’s multicultural networks and international connections make the Daniels Faculty a powerful place to start a career.

Your Opportunity:

Working mostly independently under the general direction of the Chief Administrative Officer (CAO), the Director, Technology Services has overall responsibility for developing and leading the technology strategy planning efforts for the Technology Services unit and ensuring that IT programs and initiatives align to the John H. Daniels Faculty of Architecture, Landscape, and Design’s objectives and strategies. The incumbent leads the IT team; manages IT annual capital budgets; defines metrics based on overall Faculty objectives, and ensures the integrity, reliability, security, and performance of information systems.

The Director plans, implements, and sustains a comprehensive information and technology environment. The incumbent provides creative leadership and strategic direction, design, development, and management in the area of technology services, including instructional design, help desk, information technology, web, classroom media, and audiovisual services for students, staff, faculty, and visitors. The incumbent is responsible for the development and implementation of short-term and long-term technology strategies across all the technology services in the portfolio, management of Faculty administrative information systems and of the Faculty’s use of University administrative information systems, and full management of related staff and resources.

The incumbent directs the development and execution of an information security plan that protects the confidentiality, integrity, and availability of the Faculty’s data and servers; establishes IT departmental goals, objectives, and operating procedures; and adjusts IT standards and technologies to meet a changing technological landscape. The Director advises on the appropriate response to external factors affecting all technology services within the Faculty, and is the Faculty’s administrative computing representative for University-wide committees and forums.

The Director fully understands and appreciates the Faculty’s academic and research programs, the participation of students in the Faculty’s programs, as well as the administration of the Faculty’s business functions. The Director interfaces with visitors and the public, and consults with faculty, senior management, and other individuals regularly to understand the Faculty’s needs and the available University resources.

The Director values, embodies, promotes, and instills in their team a service-oriented approach, with a focus on continual improvement and innovation, to position the Faculty to be able to leverage existing IT services and seize emerging opportunities. The incumbent is a leader that has demonstrated success throughout their career; can build teams and solutions effectively; has the ability to work with faculty and staff to develop, and communicate the status of, technology plans and initiatives; and has the ability to promote and deliver quality service to faculty, staff, and students.

Qualifications Required:
(Minimum)

Education:

University degree in computer science, or the equivalent acceptable combination of education and experience; master’s degree preferred.

Experience:

Seven or more years of progressive responsibility working in the field of information systems and technology, with demonstrated technical knowledge/skills in a wide range of client/server environments, internet/intranet technologies, and data and internet security, preferably in a University environment. Experience in policy formulation, project management, network systems, web-enabled database systems, management of daily operations, end user support, disaster recovery, and staff IT training. Knowledge of academic environment and policies and procedures related to IT management, privacy legislation, and confidentiality. Minimum of five years of management experience in a unionized environment.

Skills:

Sound knowledge of a variety of software and hardware including AMS/SAP, standard operating systems, Microsoft 365 products, SMS, IIS servers. Must understand network integration and software development lifecycle. Experience administering a Windows-based enterprise network environment is required. Thorough understanding of data exchange and database management in a multi-database environment is required. Demonstrated leadership and strategic planning skills; effective oral and written communication skills; strong interpersonal and customer service skills; excellent organizational and diagnostic/analytical skills; must be a strategic thinker; and able to lead a technical team with strong supervisory skills.

Other:

Ability to work well as a member of a team; ability to work well under pressure and resolve problems; ability to meet deadlines and make sound judgments; and ability to demonstrate tact, diplomacy and conflict resolution skills in dealing with academic, administrative and technical staff. Required firm commitment to provide exemplary services in a demanding and challenging environment; proven experience in administrative and budgetary planning; and demonstrated ability and interest in working with a highly diverse student and employee population.

Closing Date: 04/17/2023,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $94,278 - $109,993 -- Broadband Salary Range: $94,278 - $157,131
Job Category: Information Technology (IT)

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

Job Segment: Information Systems, Instructional Designer, Learning, Strategic Planning, Information Security, Technology, Education, Human Resources, Strategy