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Administrative Coordinator, CAPS

University of Cincinnati
Main Campus
Current UC employees must apply internally via SuccessFactors >

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

About the Department

At UC CAPS, we prioritize accessible and effective services that you can access when you need them. We take a collaborative, strengths-based approach to help you identify tools, resources, and strategies to meet your mental health goals. This might only take one meeting, or it might take a little more support. Either way, we’re here to help you on your Bearcat journey.

Job Overview

Under general supervision from a designated administrator, support the day-to-day operations of the Counseling Center whose primary function is providing psychological services to students of the University of Cincinnati, training for the field of professional psychology and building a supportive community for the well-being of students.

This position coordinates and provides administrative services leadership and process improvement of administrative and customer service operations, manages projects, special events, and communication to staff and the UC community.

In collaboration with the Program Manager, this position acts as a member of a team that provides administrative support to the clinical and community engagement services that the Counseling Center provides to students at the University of Cincinnati. This position is responsible for initial contact with students seeking services at CAPS, scheduling, supporting documentation in electronic medical record, and communication to clinical staff regarding daily operations. Acts as consultant to UC community regarding psychoeducational events and outreach events through social media and/or event platforms. Coordinates process improvement and makes recommendations to enhance service delivery.

Essential Functions
  • Plan and coordinate program activities for a particular department or organizational unit.
  • Gather and analyze relevant data and run/coordinate the development of related reports.
  • Design and implement evaluation tools for programs.
  • Plan the scheduling of events for programs.
  • Act as liaison to students, faculty and staff. Respond to student, parent, academic administrative representative and public requests, questions and concerns.
  • May develop and design brochures, reports and other materials for publication to promote the department.
  • Assist in the development of policies and procedures. Review and analyze relative literature and consult with other units and community agencies concerning programs.
  • Perform related duties based on departmental need. This job description can be changed at any time.
Required Education

Associate's Degree.

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Two (2) years of related experience.

Additional Qualifications Considered
  • Experience in high education
  • Experience in healthcare or public health setting
  • Commitment to Diversity, Inclusion, and Equity within an organization, team, and/or campus environment
  • Knowledge of some electronic health record programs
  • Strong organizational and interpersonal skills
Physical Requirements/Work Environment
  • Office environment/no specific unusual physical or environmental demands.
  • Compensation and Benefits

    UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

    • Competitive hourly rate of $17.10/HR - $21.64/HR dependent on the candidate's experience.
    • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
    • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
    • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
    • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
    • Tuition remission is available for employees and their eligible dependents.
    • Enjoy discounts for on and off-campus activities and services.

    The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

    As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

    The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

    REQ: 92344


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