Position Title:

Resource & Support Specialist, Catto Scholarship

Requisition Number:

SCA00635

General Description:

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.

Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.


The Resource and Support Specialist, Catto Scholarship is responsible for enhancing the overall services, providing day-to-day support and provides guidance to students in the Catto Scholarship. Reporting to the Associate Director, Catto Scholarship, this position serves as a liaison between students and the College. As are source conduit to facilitate connections to internal College and external community resources, this specialist provides case management services to assist students in the removal of barriers, and identifies a range of basic needs resources (food, housing, transportation, etc.) to enhance student and program outcomes and performance.

Specific Responsibilities:

• In collaboration with the Single Stop and KEYS offices, develop and implement targeted outreach strategies to engage students that may be eligible for public benefits and services.
  
  
• Connect students to relevant and needed internal and external academic, social/emotional, community resources and services to address academic and social barriers.
  
  
• Maintain documentation on meetings with students to track connections with identified resources and supports while monitoring effectiveness and outcomes.
  
  
• Compile and maintain a comprehensive and up-to-date community resource library for staff and students to access as needed.
  
  
• Design and facilitate presentations and workshops that help students, College staff, and faculty learn about and connect with the basic needs services & resources offered across the College and community agencies.
  
  
• In collaboration with other offices and departments at the College, design and implement annual community resource fairs that target the basic needs of students.
  
  
• Participate in the planning and facilitation of student orientation programs, including Catto JumpStart.
  
  
• Serve as one of the main points of contact for the College’s CCP Cares Network and CCP Wellness Partners initiative.
  
  
• Collaborate with stakeholders and internal and external colleagues in a collegial, respectful, and helpful manner.
  
  
• Deliver high quality customer services to both internal and external constituents in a professional, respectful, and helpful manner.
  
  
• Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
  
  
• Other duties assigned.

Minimum Qualifications:

• Bachelor’s degree required. Any and all degrees must be from a recognized institutional accreditor.

• At least two (2) years of relevant work experience in a social service or student-oriented educational environment.

• Demonstrated proficiency in MS Word, Excel, and PowerPoint.

• Strong organizational, communication, and interpersonal skills.

• Demonstrated ability to work independently and as a team member.

• Strong problem solving and customer service skills.

• Ability to maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.

Preferred Qualifications:

• Previous experience in case management is preferred.

• Evidence of a working knowledge and understanding of the various resource and community-based agencies and supports available to address academic and social barriers in Philadelphia is preferred.

• Bi-lingual is preferred.

Work Location:

Main Campus

Benefits:

“Success Starts Here” is our message to the Philadelphia community – and at Community College of Philadelphia, we recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Our benefits include:

• 100% College-paid medical, dental and prescription drug for employees and all of their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• College operates on a 4-day work week during the summer months (off on Fridays)
• Most employees work from home one day each week
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Health care and dependent care flexible spending accounts
• Paid vacation plus holiday and personal time off

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Special Instructions to Applicants:

THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE WORK

Interested persons should complete an online application.

• Cover letter of interest and CV/resume REQUIRED.
• Name and contact information for three (3) references REQUIRED.
• Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.
• Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer.

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Salary Grade or Rank:

1

Salary Range:

$41,208 - $50,000

Job Posting Open Date:

02/27/2023

Type of Position:

Administrator

Employment Status :

Full-Time