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Office Administrative Associate B*

Employer
Community College of Philadelphia
Location
Main Campus

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Job Details

Position Title:

Office Administrative Associate B*

Requisition Number:

SCL00325

General Description:

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Under general supervision, the Office Administrative Associate will be required independent judgment, and decision making skills for providing clerical support to the Transfer Credit and Placement Office. Primary responsibilities include reviewing post-secondary educational credentials for determining English and Math placement and transfer credit, and appropriately, identifying prerequisites and co-requisites to permit course enrollment.

Specific Responsibilities:

  • Review and process domestic and foreign educational credentials for performing a course-by-course evaluation.

  • Review and process domestic and foreign credentials for awarding English and math placement.

  • Review and process educational credentials for prerequisites and co-requisites to permit course enrollment.

  • Review and process credentials for awarding credit based on various aspects of prior learning.

  • Provide in-person service to students.

  • Provide exceptional customer service in an amiable manner on a daily basis,

  • Respond to inquiries via in-person, email, and phone regarding enrollment-related matters,

  • Thorough understanding of FERPA regulations related to confidentiality of student records,

  • Remain knowledgeable of program and course updates,

  • Exercise equity, respect, and sensitivity for servicing a diverse academic environment,

  • Maintain professionalism in attitude and conduct when servicing internal and external persons.

  • Delivers quality customer services to both internal and external constituents in a professional, helpful and courteous manner.

  • Maintains sensitivity, understanding and respect for a diverse environment inclusive of students, faculty and staff.

  • Other duties as assigned

Minimum Qualifications:

  • High School diploma/GED is required.

  • Minimum of five (5) years’ of related experience required.

  • Demonstrated ability to adapt to change required.

  • Strong interpersonal and communication skills, both verbally and in writing required.

  • Strong organizational and analytical skills, and attention to detail required.

  • Ability to make appropriate and timely decisions in situations of varying circumstances required.

  • Ability to multi-task and manage priorities in a fast-paced environment required.

  • Demonstrated proficiency in Microsoft Word required.

  • Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.

Preferred Qualifications:

  • Associate’s degree is preferred. Any and all degrees must be from a recognized institutional accreditor.

  • Previous experience in enrollment services within higher education preferred.

  • Banner experience preferred.

  • Knowledge of FERPA (Family Educational Rights and Privacy Act of 1974, as amended) preferred.

Work Location:

Main Campus

Benefits:

“Success Starts Here” is our message to the Philadelphia community – and at Community College of Philadelphia, we recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.Our benefits include:

  • 100% College-paid medical, dental and prescription drug for employees and all of their eligible family members
  • College-paid life and disability insurance
  • College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
  • College operates on a 4-day work week during the summer months (off on Fridays)
  • Most employees work from home one day each week
  • Tuition remission (for classes at the College)
  • Forgivable tuition loan (for classes at any accredited academic institution)
  • 403(b) retirement plan with 10% College contribution
  • Health care and dependent care flexible spending accounts
  • Paid vacation plus holiday and personal time off

Special Instructions to Applicants:

THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE WORK

  • Interested persons should complete an online application
  • Cover letter of interest and CV/resume REQUIRED.
  • Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.
  • Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer.

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Salary Grade or Rank:

6

Salary Range:

$18.66 - $35.59

Job Posting Open Date:

10/14/2022

Type of Position:

Classified

Employment Status :

Full-Time

Organization

Working at Community College of Philadelphia

Welcome to Community College of Philadelphia, a public, open-admission institution that provides both academic resources and support services to help students achieve their academic goals. As the largest public institution of higher education in Philadelphia, the College has served more than 685,000 of the city's residents since 1965. We serve a diverse population of students, from recent high school graduates starting here on their path to a bachelor's degree, to adults looking to change careers. On our Main Campus or at any of our three Regional Centers within Philadelphia, we offer the convenience our students need to fit classes into their busy schedules.

We seek to empower our community through education, one individual at a time. More than 90 percent of our graduates remain in the area and strengthen our local economy. It is our mission to prepare Philadelphians for a new career or transfer to a four-year college so that they can achieve their educational and career goals.

Community College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented, high caliber faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College.

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