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Academic Instructional Technologist, Information Systems

Wake Forest University
Winston Salem, NC

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Academic Instructional Technologist is a joint position between the School of Law and the Information Systems department focused on instructional design and related technologies. This position serves as the primary point of contact for academic technology questions working with law faculty to effectively integrate these technologies into their courses, enhancing teaching and learning. The successful candidate will be able to serve as a subject matter expert for the various academic technology platforms used at the law school

and, more broadly, at the University. As such, the incumbent will play a vital role within the Law IT team, providing training and supporting the academic technology platforms.

Job Description

Instructional Technology Support/Consultation

  • Apply project management concepts in combination with Law School and campus policies and procedures in support of various instructional technology operations and projects.

  • Serve as the primary point of contact for academic technology questions.

  • Collaborate with faculty to effectively integrate technology in their classroom, both physical and virtual, to enhance teaching and learning.

  • Advise the Law School administration on best practices and policies for creating engaging, interactive, creative courses for law students.

  • Consult with faculty to design, create, and update highly engaging and interactive digital learning material and effective assessments in the University’s learning management system.

  • Conduct quality assurance reviews on courses and use data and feedback to guide course revision and the continual improvement of learning experiences and outcomes.

  • Serves as a key member of the digital learning design team, serving as technical and production support, as well as a contributor to overall strategy and planning.


  • Lead academic technology orientation sessions for all new faculty (and any staff who utilize academic technology platforms).

  • Work with faculty, particularly adjunct faculty, to encourage the adoption and effective utilization of Canvas.

  • Provides one-on-one training and troubleshooting assistance to faculty and staff.

  • Conducts seminars, workshops, and training on various education and technology related topics.

  • Develops job aids for academic technology tools to serve as self-paced, self-service resources for faculty.

  • Lead the creation of user documentation for end users and administrators, identify and propose process improvements, and participate in the development of system design requirements.

Academic Technologies

  • Understand University wide technologies and provide updates and information on specific tools that could help the Law School.

  • Serve as a “bridge” for information sharing between IS and the School of Law.

  • In partnership with teams, pilot and implement new technologies and processes.

  • Keep abreast of latest developments in the field and suggest new strategic investments in Academic Technology.


  • May perform additional or other work as assigned.

Additional Job Description

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree in instructional design, educational technology, or a related field with three to five years of administrative experience.

  • Proven experience in instructional design and instructional technology in a higher education setting with a range of academic content.

  • Knowledge of learning theories, instructional design models, as well as assessment and evaluation methods.

  • Experience incorporating course materials into learning management systems (preferably Canvas) and utilizing digital educational tools to promote student learning.

  • Excellent verbal and written communication skills. Ability to interact effectively with stakeholders at all levels, including academic leaders and faculty as well as those who struggle with technology.

  • Consultative/mentoring skills and the ability to provide guidance and support to faculty with a diverse range of technological and pedagogical needs.

  • The ability to work on multiple projects and other deliverables simultaneously and meet deadlines in a fast-paced environment.

  • Strong attention to detail and commitment to quality standards and service.

  • Must exhibit the highest professional integrity and ability to work confidentially and with discretion.

  • Possess strong analytical, diagnostic, and problem-solving skills; the ability to research, troubleshoot, and understand complex problems effectively and create well-reasoned solutions.

Preferred Qualifications:

  • Master’s degree in instructional design, educational technology, or a related field.

  • Familiarity with the pedagogy of legal education preferred.

  • Proficiency in Canvas, Kaltura, Zoom, PollEverywhere, ExamSoft, Google Workspace, Microsoft Office, and other technologies relevant to instructional design.

  • Familiarity with Articulate 360 and Adobe Creative Suite.

  • Experience using a support request ticketing system and project management tools.


As a member of the Academic Technology team in the University’s Information Systems department, this position is accountable to the Senior Director of Academic Technology. This position is embedded in the School of Law (with an office in the law school building) and functions as an extension of the Law IT team. As such, this position reports to the Executive Director of Information Technology in the law school IT Department on a day-to-day basis. The incumbent will interact directly with administrators, faculty, staff, and students as well as serve on cross-functional teams and committees related to academic technology.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.


Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (

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