Assistant Director, Tutoring Operations
- Employer
- Southern Methodist University
- Location
- Dallas, TX
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
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Description
Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.About the Position:This role is an on-campus, in-person position. The assistant director will oversee the day to day tutoring operations, such as supervision and evaluation. This includes assistance in hiring, scheduling and training staff (80+). This position will also work with the A-LEC director to enhance the tutor training program and facilitate training. This person will also spend some time tutoring in his/her academic field. Conduct review sessions and workshops, under faculty guidance, in areas of expertise. The assistant director will work with the Director of the Writing Center to train and retain tutors while promoting our services to/at faculty, academic departments, admissions events, orientation activities. Identify any course concerns to A-LEC director and/or faculty if necessary.Essential Functions:
Qualifications
Education and Experience: Master's degree is required. Hard science degree such as math, computer science or engineering preferred.A minimum of three years of work experience is required. Experience tutoring and/or teaching in higher education is also required. Work as a graduate or teaching assistant will count towards experience.Experience in training new employee is preferred. Experience working within a team desired.Knowledge, Skills and Abilities: Candidate must demonstrate strong verbal and interpersonal communications with the ability to quickly build rapport with students, colleagues and with other offices at the university. Must also possess the ability to develop and maintain effective professional working relationships with a wide range of constituencies. The ability to communicate effectively in writing is essential.
Candidate must demonstrate strong problem-solving skills with the ability to identify, analyze problems and devise solutions. Must also have strong organizational, planning and time-management skills, with the ability to prioritize and manage multiple tasks.
Candidate must have a strong working knowledge of Microsoft Office Suite. Experience with People Soft and/or Site Core preferred.Physical and Environmental Demands:
Primary Location: USA-TX-Dallas
Job: Student Services
Organization: Educational Programs
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Staff
Job Level: Individual Contributor
Travel: No
Job Posting: Mar 14, 2023, 4:33:47 PM
Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.About the Position:This role is an on-campus, in-person position. The assistant director will oversee the day to day tutoring operations, such as supervision and evaluation. This includes assistance in hiring, scheduling and training staff (80+). This position will also work with the A-LEC director to enhance the tutor training program and facilitate training. This person will also spend some time tutoring in his/her academic field. Conduct review sessions and workshops, under faculty guidance, in areas of expertise. The assistant director will work with the Director of the Writing Center to train and retain tutors while promoting our services to/at faculty, academic departments, admissions events, orientation activities. Identify any course concerns to A-LEC director and/or faculty if necessary.Essential Functions:
- Assist the director in hiring and scheduling tutors each semester. Review performance of current tutors and provide feedback. Review reports generated from coordinator to establish scheduling changes to provide service for courses in highest demand. Focus on STEM course supportTake the lead in working to enhance the tutor training program. Design both A-LEC/SMU specific training as well as best practices promoted by ITTPC/CRLA. Seek regular feedback from tutors on development areas identified.Tutor students within the area of expertise; both one on one and group sessions. Coordinate information with faculty of those courses in order to provide the most helpful services. Work with SASP and SAES partners to assist smaller scholar groups in areas of expertise such as Rotunda, Honors or First Gen InitiativeOversee bi-weekly payroll for student workers. Other duties as assigned by the A-LEC director and Executive director of SASP such as representing SASP at admission and other university events.Position requires evening and weekend work. The tutoring center is open Sundays until 10pm; Sundays would be alternated with the tutor coordinator.
Qualifications
Education and Experience: Master's degree is required. Hard science degree such as math, computer science or engineering preferred.A minimum of three years of work experience is required. Experience tutoring and/or teaching in higher education is also required. Work as a graduate or teaching assistant will count towards experience.Experience in training new employee is preferred. Experience working within a team desired.Knowledge, Skills and Abilities: Candidate must demonstrate strong verbal and interpersonal communications with the ability to quickly build rapport with students, colleagues and with other offices at the university. Must also possess the ability to develop and maintain effective professional working relationships with a wide range of constituencies. The ability to communicate effectively in writing is essential.
Candidate must demonstrate strong problem-solving skills with the ability to identify, analyze problems and devise solutions. Must also have strong organizational, planning and time-management skills, with the ability to prioritize and manage multiple tasks.
Candidate must have a strong working knowledge of Microsoft Office Suite. Experience with People Soft and/or Site Core preferred.Physical and Environmental Demands:
- Sit for long periods of timeStand
Primary Location: USA-TX-Dallas
Job: Student Services
Organization: Educational Programs
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Staff
Job Level: Individual Contributor
Travel: No
Job Posting: Mar 14, 2023, 4:33:47 PM
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