Institutional Research Associate

Description
The Institutional Research Associate is responsible for analyzing data and creating reports and data sets.  This position is the lead analyst on requests regarding student data and serves as backup support for requests on faculty and employee data.  Reports include both standard analyses that are created on a scheduled basis and ad hoc data requests from the university community. 

The IR Associate dual reports to the Analytics and Reporting team within the Office of Institutional Research (OIR) and the Student Success Analytics team within the Division of Student Success and Enrollment Management.  Both offices are located at GSU’s downtown Atlanta campus.  The position’s work schedule is hybrid with days scheduled both in the office and working remotely.

Examples of duties:
•    Evaluate end user requests for data and analyses. Work with clients to clarify requestor needs.
•    Extract data from university data systems using Oracle SQL Developer and Argos.
•    Combine data from multiple sources, including both internal GSU sources and external data, for use in analyses.
•    Produce data sets for use in research.
•    Conduct research and create deliverables, such as standard reports, statistical analyses, and data visualizations for the university community.  
•    Provide written and verbal presentations of research findings.
•    Create documentation for reproducibility of analytical and report-generating processes.
•    Participate in the university-wide data community.

A quality candidate will possess the following:
•    Knowledge of research techniques and quantitative problem solving.
•    Knowledge of reporting principles and practices.
•    Knowledge of typical university business processes, particularly those impacting data processing.
•    Knowledge of integrated information systems and programming.
•    Effective time management, work prioritization, and organizational skills.
•    Professional customer service, including verbal and written communication with external and internal clients at all levels.
•    Ability to advise managers and clients in the effective use of data for analyses.
•    Ability to generate, review, update and edit analyses and data extracts.
•    Ability to test, document and perform quality assurance on analyses and reports.
•    Knowledge of ethical use of data, as well as knowledge of the regulations and procedures regarding protection of student data (FERPA, EU General Data Protection Regulation, IRB).
•    Knowledge of and experience with data extraction software, such as Oracle SQL Developer, PL/SQL, Argos, or Cognos.
•    Knowledge of and experience using standard data management and analysis software tools, such as Excel, Power Query, Power BI, Tableau, SPSS, STATA, R, Python, etc.
•    Knowledge of and experience using standard business software tools, such as the Microsoft Office Suite.

Qualifications
Minimum Hiring Requirements:

Bachelor's degree and three years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications: 

In addition to meeting the minimum hiring standards, preference may be given to those who meet the following criteria:
•    Master's degree and two years of relevant experience.
•    Experience with Banner by Ellucian.
•    Experience with data visualization and dashboarding tools, such as Power BI, Tableau, etc.
•    Knowledge of and experience with client/server computing, relational databases, and scripting/programming languages such as Oracle SQL, PL/SQL, Python, R, etc.
•    Experience working with Student Tracker files from the National Student Clearinghouse.

College/Business Unit
03/24/23, 11:59:00 PM

College/Business Unit: Provost & VP Academic Affairs
Location: Atlanta Campus
Job Posting: 03/10/23, 8:14:51 AM