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Colleague Systems Administrator

Coastal Carolina University
Conway, SC

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Classification Title:

Information Systems / Business Analyst III

Classification Code:


Pay Band:


Internal Title:

Colleague Systems Administrator


Information Technology Services

Position Type:

PCLS - Slotted Classified

Full or Part Time:



12 mo.

Hours per week:

37.5 hours per week

Normal Work Schedule:

Monday through Thursday: 8 a.m.-5 p.m. and Friday: 8 a.m.-12:30 p.m.

Does this position require driving?:


Does this position require a credit check?:


Job Details:

Colleague Systems Administrator

The Office of Information Technology Services at Coastal Carolina University is accepting applications for the position: Colleague Systems Administrator. The Colleague Systems Administrator administers the university’s ERP system, Colleague by Ellucian. This is an on-site position.
Duties include, but are not limited to:· Performs all software and hardware installations, configuring, maintenance, and monitoring of the university-wide ERP, Colleague by Ellucian. These duties include all advanced design, development, and maintenance of IT systems related to Colleague system administration.· Maintains colleague security, roles, and related technical documentation. Ensures that updates are applied to systems in a timely manner. Manages all Colleague security classes and access.· Manages user account provisioning/de-provisioning, and interfaces with Active Directory.· Ensures availability of data backup and disaster recovery.· Assists with the administration and data interface with Ellucian Cloud Solutions such as Ellucian Experience, Ethos Integration, Analytics, and E-Transcripts. Maintains roles and security. Collaborates with ITS colleagues to ensure processes perform efficiently across all areas for University stakeholders.· Assists supervisor, Enterprise System Support Services units, and other ITS units with improving operational procedures, processes, and standards as well as change management procedures in alignment and collaboration with ITS goals and objectives to advance the University mission.· Ensures and maintains information security and confidentiality.· Serves as a primary resource to the ITS Colleague ERP programmers team to resolve programming and integration specification and automation issues.· Assists in troubleshooting and restoring services by analyzing, identifying, and diagnosing faults. Works with the software and hardware vendors to resolve issues and correct errors.· Perform other related duties as required and assigned.
A bachelor’s degree in Computer Science, Information Systems, or a related field, at least three (3) to five (5) years of related experience, and experience in computer system development and modification are required. Relevant experience may be substituted for the bachelor’s degree on a year-for-year basis. A master’s degree in Information Systems or Business Administration and five (5) years of experience in Ellucian ERP system development are preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 45 states and 58 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

How to apply: Interested candidates may apply online at Applicants should submit a cover letter, resume and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled. Coastal Carolina University is an EO/AA employer.

Information Systems / Business Analyst III (AM05/61121269/FTE-S00732P), full-time position with benefits. SC State Pay Band: 07. Salary range: $52,357.00 (minimum)- $96,869.00 (maximum). Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday, 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university. Flexible work hours are required to include night and weekend hours. Some travel may be required. Information confidentiality is highly critical.

Required Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or a related field. At least (3-5) years of related experience. Experience in computer system development and modification. Relevant experience may be substituted for the bachelor’s degree on a year-for-year basis.

Preferred Qualifications:

Master’s degree in Information Systems or Business Administration preferred. Five (5) years of experience in Ellucian ERP system development.

Knowledge, Skills & Abilities:

Advanced experience in the design, development, and administration of complex relational databases and database applications. Must possess the ability to effectively communicate both orally and in writing.

Additional comments regarding this position:

Flexible work hours are required to include night and weekend hours. Some travel may be required. Information confidentiality is highly critical

Mental Demands:

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication

Physical Demands:

Sitting, Speaking, Standing, Walking, Writing

Physical Demands (Elements Exposed To):

Heat/Cold, Noise

Please Select Any and All Equipment Needed to Perform the Duties:

Computer and Peripheral Equipment, Copier, Fax, Machines, Scanner, Telephone

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