Position Summary

Reporting to the Vice President of Student Services, the Dean of Enrollment & Student Financial Services provides leadership, development and evaluation in the areas of Admissions & High School Programs, Academic Advising & Career Development, Financial Aid & Veterans Services, Registration & Enrollment Services, and the CCC2NAU collaboration. Assists the Vice President of Student Services in the development and coordination of the college’s Achieve the Dream and basic needs initiatives, to include identifying and delivering relevant services and resources designed to meet the basic needs and college success goals of the student body; coordinating early alert initiatives as part of the first-year experience, and leveraging technology and creative community partnerships to meet these objectives. This is a full-time, 12-month, benefits eligible position.

First Application Review: March 31, 2023 - Open until Filled Salary & Benefits

Full Salary Range: $88,836 - $133,255 annuallyAnticipated Hiring Range: $88,836 - $111,046 - depending on qualifications Cafeteria Plan: In addition to the base compensation, benefits-eligible employees receive an extra $5,640 per year to put toward benefit costs or to be used as additional take-home payPaid Holidays: 21 (including a full week off between Christmas and New Year’s Day and over Spring Break)Vacation & Sick Leave: Approximately 17 paid vacation days & 9 paid sick leave days accrued annuallyHealth Insurance and Other Coverage: see https://www.coconino.edu/benefits/full-time-benefitsCoconino Community College Diversity Statement

Coconino Community College recognizes and respects diversity and the value it brings to our communities. We appreciate and welcome cultures, identities, beliefs, experiences and all that makes us unique. CCC champions and takes action to build an inclusive work and learning environment. We are allies and advocates, navigating respectful dialogue about our shared humanity.

Essential Duties and Responsibilities

Leads effectively by establishing goals and tactics that align with and support the College’s strategic plan and executive priorities.

Identifies areas for growth and improvement within areas of responsibility by staying current with research, best practices, and by continually evaluating internal practices and changes in the environment and student needs.

Ensures that goals, tactics, improvement plans, program reviews and HLC activities are implemented in a timely and consistent manner and allocates necessary human and fiscal resources to do so.

Responsible for hiring and training direct reports and for providing ongoing training, development, and support of these individuals and, indirectly, to their staff.

Conducts performance evaluations and carries out corrective actions when necessary.

Works closely with Human Resources in advertising, hiring, onboarding, training, and managing personnel.

Responsible for management and appropriate use of all funds to include developing, monitoring, and approving budgetary expenditures.

Complies with college, state, and federal requirements in purchasing and other fund expenditures. Provides or arranges for budget and finance training for direct reports.

Works with CCC Foundation, CCC Grants Office, and other relevant groups to seek out additional funding sources to assist with expanding services and support to students.

Collaborates with direct reports to manage the full range of responsible areas and services – including Admissions & High School Programs, Academic Advising & Career Development, Financial Aid & Veteran Services, Registration & Enrollment Services, and the CCC2NAU collaboration.

Directs the Financial Aid office services that provide students with financial aid in the form of loans, grants, employment, and scholarships from county, state, and federal sources. Directs the assessment of satisfactory student academic progress standards, student probation, and student termination as required by financial aid funding agencies.

Directs financial aid services including award packaging and accounting functions, and successfully coordinates delivery of services and advancement of information systems within and including other departments.

Directs the Federal Work-Study program. Develops job opportunities through collaboration with departments and community service agencies and ties work-study positions to learning outcomes when appropriate.

Serves as a compliance officer to help record, implement, and document compliance with all applicable laws and regulations for Title IV funding.

Develops and facilitates programs and services for the recruitment, retention, and completion and/or transfer of a culturally and socioeconomically diverse student population, including management of ongoing relationships in the designated school districts and other educational institutions.

Identifies, coordinates, and supervises computer systems, programs, and functions used in admissions, records, attendance, catalogues, course schedules, financial aid, and veteran services. Provides leadership in new and emerging technologies.

Develops and facilitates programs and services for the recruitment, retention, and completion and/or transfer of a culturally and socioeconomically diverse student population, including management of ongoing relationships in the designated school districts and other educational institutions.

Develops, assesses, and implements annual goals and objectives for promoting programs and services.

Serves as a liaison with internal and external departments, groups, agencies, and individuals to maintain partnerships and share information.

Ensures the coordination of advising processes with Instructional Deans, Lead Faculty, and other faculty each semester.

Promotes and is engaged with the CCC2NAU partnership in collaboration with CCC and NAU administration and staff.

Serves a member of the Strategic Enrollment Management team, assisting in the development of an overall campus-wide plan to reach optimal enrollment levels.

Responsible for timely publishing and updates of all publications overseen by areas of responsibility, to include but limited to, college catalog, semester schedules, department web pages, and federal compliance postings and related notifications.

Communicates needs for areas of responsibility in a complete and timely way and informs staff in those areas of things happening in other parts of the College and external environments that are relevant to their work.

Works directly with the Executive Director of Human Resources and the Vice President of Student Services to ensure that all students and area employees are fully included and provided with a safe, welcoming, and nurturing environment at the College.

Helps to cultivate work and learning environments that encourage and support diversity; assists with identifying and rectifying areas where the College is lacking in multiculturalism or minority support. Takes a leadership role in the college’s inclusivity efforts.

Interprets laws and regulations. Advises other departments, College administration, or the District Governing Board regarding state and federal regulations related to Title IV funding. Ensures compliance with all laws, rules, regulations, and policy and procedure.

Gathers and compiles data to prepare reports for the department and related functions. Submits these reports to internal and external individuals, groups, and agencies as appropriate. Prepares necessary reports to the U.S. Department of Education for the President's signature and approval (e.g., FISAP, Recertification, etc.) and state reports.

Ensures adherence to ethical handling of all financial matters, advances the College’s core values and strategic plan. Upholds outstanding customer service for internal and external customers.

Ensures that mandatory training provided by Human Resources, Information Technology and as required by the college are completed by all employees for areas of responsibility.

Represents the College on relevant college, local, statewide, and national committees and boards.

Performs other duties as assigned.

Guiding Principles

The Dean of Enrollment & Student Financial Services models the principles that guide the way we work and learn together at Coconino Community College through a commitment to:

Put Students First

Listen, Learn, and Collaborate

Act and Respond with Integrity and Resilience

Communicate with Honesty, Dignity, and Respect

Demonstrate Exceptional Stewardship of Public Resources

Continually Strive for Excellence as a Community of Learners

Provide a Safe Environment that Reinforces Learning and Innovation

Knowledge, Skills and Abilities

Demonstrated knowledge, skills and abilities in:

Working knowledge and experience adhering to the Family Educational Rights & Privacy act and Title IV.

Collaborative leadership practices, including the ability to build cohesive strong teams with a shared vision and in a dynamic environment.

Managing a complex budget, including fiscal forecasting and working within the parameters of various funding sources.

Student success strategies and how to apply them to increase student access, persistence, and completion;

Student Services administration in higher education, specifically community colleges.

Applicable guidelines and regulations such as state and federal laws and those of accrediting associations.

Areas of management, employee engagement, emotional intelligence and supervisory principles.

The use of student information systems (e.g., Banner, PeopleSoft), DegreeWorks, data managements systems (e.g., Argos).

Analyzing and assessing in the effectiveness and efficiency of varied student services programs and/or departments.

Making data-informed decisions and improvements.

Effective communication via multiple modalities with individuals and in group settings.

Ability to work in a collegial manner with all College constituents and external groups.

Representing the College at various meetings, events and conferences throughout the state.

Minimum Qualifications

Master’s Degree in Higher Education, Counseling, and Student Personnel or related degree from an accredited institution.

Five years of increasingly responsible experience administering, developing, implementing, and evaluating financial aid and/or admissions and records.

Any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be considered.

Preferred Qualifications

Full-time administrative experience in a community college.

Experience with Ellucian Banner administrative system

Doctorate in related field.