Job no: 494988
Work type: Full-time
Campus: North Haven - North Haven, CT
Categories: Staff

Overview:Quinnipiac University has an exciting opportunity available for an Associate Director, University Applications. University Applications is a group within the Technology Services sub-group of Information Technology. The team focuses on support of approximately 50 enterprises applications including administration, customization, integration, security, training and support. This position is hands-on and also managerial, leading a team of 3 analysts as well as serving as the primary backup for the Executive Director of Technology Services.About Quinnipiac:Quinnipiac is a private, coeducational, nonsectarian institution located 90 minutes north of New York City and two hours from Boston. The university enrolls more than 9,500 students in 110 degree programs through its Schools of Business, Communications, Education, Computing and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Quinnipiac is recognized by U.S. News & World Report as both a best-value school and a top national university, and has also earned recognition in Princeton Review's "The Best 387 Colleges". Quinnipiac has been named a "Great College to Work For" as determined by a comprehensive industry survey. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook and follow Quinnipiac on Twitter and Instagram @QuinnipiacU.Responsibilities:

• Support, maintain, and grow 50+ enterprise applications following best practices to benefit all end users (Faculty, Staff, and Students)
• Major application focus on Colleague and related applications working closely with Associate Director of ERP, Kronos, Blackboard (LMS and Transact) and ImageNow
• Works closely with Associate Director of Client Services to assist with critical tier 2/3 help desk issues.
• Monitor the operational activity (Track-It requests) of the staff and ensure the appropriate workflow is taking place and timelines are met
• Provide dialogue with the Executive Director of Technology Services in order to assist with aspects of unit level planning

Education Requirements:

• Bachelor's degree in Computer Science or related discipline required
• Master's degree preferred
• Experience may substitute for some of the above education requirements

Qualifications:

5-7 years of experience in installing, administering, and securing enterprise applications

Excellent project management skills, especially pertaining to software application integration

Excellent communication skills, both oral and written

Superior understanding of University operations and specific department functions

Ability to understand and implement diverse application integration

Strong Microsoft, Blackboard, and Ellucian knowledge

Demonstrated ability to work with diverse populations and a commitment to diversity and inclusion

Special Instructions to Applicants:

TO APPLY:

Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac's commitment to diversity and inclusion, and contact information for three references on the application form.

Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.

We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.

Quinnipiac University is an Equal Opportunity Employer.

Note to Faculty/Staff Applicants Only:If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:

Advertised: February 17, 2023 Eastern Standard Time
Applications close: Open until filled