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Residence Life Coordinator

University of Toronto
Toronto, ON

Job Details

Residence Life Coordinator

Date Posted: 02/01/2023
Req ID: 29539
Faculty/Division: UofT Scarborough
Department: UTSC:Student Housing & Residence Life
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00044048


About us:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Student Housing and Residence Life is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:
You will be part of a dynamic team reporting into the Manager, Residence Life and providing coordination of front-line issues management for students living in residence with diverse backgrounds, interests, needs and skills. You will lead the creation of a supportive and inclusive environment by fostering contributions from residence staff and students.

As the Residence Life Coordinator (RLC), your key responsibilities will include planning, developing and implementing components of co-curricular programs, project initiatives/activities and community engagement strategies for students living in residence; services and supports; contributing to the selection, training and supervision of casual staff; facilitating problem-solving, referrals, and addressing student conduct issues; safety awareness and planning; on-call response, issue management and crisis and routine emergency response; evaluating student staff and residence experiences and promoting student leadership and civic engagement.

The Residence Life Coordinator is an on-site, live-in position and will be assigned to deliver services and provide support to a specific residence community at UTSC.

Your responsibilities will include:

  • Developing and implementing community engagement strategies and plans
  • Planning and implementing components of curricular and/or co-curricular programs and activities
  • Facilitating educational workshops and seminars (e.g. delivering training, presentations to Residence Advisors, presentations to promote programs/initiatives)
  • Applying established standards when responding to emergencies
  • Resolving minor interpersonal disputes between students and/or student staff
  • Interpreting applicable guidelines and protocols to determine policy violations
  • Investigating community standard and housing policy breaches
  • Selection, training and coaching casual staff (e.g. involved in the recruitment process for Residence Advisors)

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum of four years’ of related experience (a combination of para-professional and professional experience is acceptable) working in a university or post-secondary residence setting, or similar environment
  • Experience with developing and implementing community residence-based programs and community engagement strategies
  • Experience in advising and referrals, programming, community management and adjudicating student conduct in a post-secondary residence community
  • Experience working with diverse student communities and have a commitment to improving and enhancing the student experience
  • Demonstrated experience providing support to individuals in distress, issues management and monitoring crisis response and intervention
  • Experience supervising and training casual staff and students
  • Excellent verbal and written communication skills, as well as strong facilitation skills
  • Intermediate proficiency with MS Office (Word, Excel, PowerPoint) and database systems
  • Flexibility to work an irregular schedule with the ability to be on-call and within a confined radius to the University
  • Requirement to live in residence on the University of Toronto Scarborough campus
  • Must show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

  • Familiarity with residence records management systems (i.e. StarRez)

To be successful in this role you will be:

  • Approachable
  • Communicator
  • Organized
  • Patient
  • Problem solver
  • Responsible
  • Team player

Additional Notes:

  • A copy of the full job description is available upon request from the UTSC HR Office.
  • There are two positions available (29538 and 29539). Please submit two seperatre applications to be considered for both positions.

Closing Date: 02/15/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Job Segment: Home Care, Records Management, Equity, Database, Healthcare, Records, Finance, Technology


Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.


U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.


Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.


Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.


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