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Coordinator, TRIO Student Support Services Program

Job Details

Baltimore City Community CollegeAbout Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.
Requisition Number: 2023-023
Posting Start Date: 1/30/2023
City: Baltimore
State: MD
Minimum Education: Bachelors
Additional Documentation: YES
Compensation: Commensurate with Experience
Coordinator, TRIO Student Support Services ProgramDescription/Job Summary

Baltimore City Community College is currently seeking an energetic, organized, and collaborative individual to serve as Coordinator of the TRIO Student Support Services Program (TRIO SSS). The Coordinator will work closely with the Director of the TRIO SSS to develop, plan, and implement high-quality services support services to increase the retention, graduation, and transfer success rates of 230 first-generation, low-income, and/or disabled students. The Coordinator will collaborate with college departments and academic support services to coordinate tutorial support to meet the needs of TRIO SSS participants. Additionally, the Coordinator will be responsible for coordinating the Peer Mentor and Leadership Development initiative.

  • Plan, coordinate, and evaluate programmatic aspects throughout the academic year through the development and implementation of activities to support the persistence and success of TRIO SSS participants.
  • Assist with marketing, recruitment, and selection of 230 eligible program participants.
  • Employ a strength-based approach, develop strong supportive relationships to increase motivation and a sense of belonging.
  • Access participants' needs, develop Individual Action Plans, and actively engage students in using services to improve their academic standing and enhance their retention, graduation, and transfer rates.
  • Monitor participants' academic progress, make referrals and take appropriate corrective actions.
  • Provide academic advising, educational planning, assistance in course selection, registration, and career pathway planning in collaboration with Career Development and Employment Services and other campus resources.
  • Develop and facilitate programming to promote academic and non-cognitive skill development
  • Identify students at risk of failing or dropping out and provide the appropriate intervention, and document outcomes;
  • Coordinate the tutorial and other academic support services of the program. Proactively collaborate with College-wide departments, faculty, tutors, and academic support staff
  • Coordinate Peer Mentoring and Leadership Development initiative. Including selection, training, service implementation, and evaluation.
  • Assist director with data collection, writing reports, and evaluation.
  • Contribute to the overall success of the program and the College by Other related duties as assigned.
Required Qualifications
  • A bachelor’s degree from a regionally accredited institution of higher education.
  • Demonstrated knowledge of student development theory and best practices for retention and student success in a college/university setting.
  • Demonstrated knowledge of academic, career, and advising principles and practices
  • Demonstrated proficiency in Microsoft Office and experience working with Blumen, Banner or similar student database system.
  • Excellent written and oral communication skills.
  • Demonstrated ability to work collaboratively with students, faculty, and staff.
Preferred Qualifications
  • A master’s degree in higher education, education, psychology, or related field of study from a regionally accredited institution of higher education.
  • Successful experience working with adults from diverse backgrounds including economically and educationally disadvantaged college students.
  • Proven ability to establish rapport and build strong working relationship with students.
  • Experience coordinating tutorial and other academic support services in higher education setting.
  • Previous experience with Federal TRIO programs preferred.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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Working at Baltimore City Community College

Baltimore City Community College (BCCC) is a crossroads of diverse peoples, of learning and work, and the multiplicity of stakeholders we serve: individuals, businesses, government and educational institutions of the community at large.
Our employees enjoy a collegial environment that is both challenging and welcoming. We stay innovative as we strive to be the leader in providing quality education that responds to and meets the needs of a diverse population of learners. Students come here to change their lives through education.

At Baltimore City Community College (BCCC) we meet students where they are through personal attention with the support of dedicated faculty. Each year we educate more than 15,000 students from Baltimore City, the State of Maryland, and the world.

BCCC is a State-sponsored, comprehensive, degree-granting community college with five learning sites in Baltimore City. We offer 29 associate degree programs and 16 certifications in high-demand fields, affordable tuition and flexible classes scheduled to meet students’ needs.

Baltimore City Community College provides quality, affordable, and accessible education meeting the professional and personal goals of a diverse population, changing lives, and building communities.

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