Coordinator of Residential Education for Community Engagement (Student Services Professional III)

Job No: 523651
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)


Position Summary

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;

Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;

Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and

Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs. The incumbent represents the interests of the Division on a day-to-day basis at the sub-Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President is also responsible for the quality of the campus social, cultural and educational environment and the student services that enhance the University's academic programs and the intellectual and personal development of students on the San Diego State University campus.

The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division.

The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens and leaders.

Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents' academic success, awareness and appreciation of diversity, and civic responsibility.

Residential Education's values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:

Achieve excellence in all that we do.

Address students as unique individuals with multidimensional needs and unlimited potential for personal development.

Promote integrity, accountability, responsibility, respect and collaboration.

Promote the connectedness between curricular and co-curricular learning.

Embrace, celebrate, and educate on issues related to diversity.

Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.

Maintain balance and perspective, serving as sound role models for others.

Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

Under general direction, the Community Engagement Coordinator performs complex Student Services professional work characterized by independent student advising and guidance in individual and group settings. Such advising involves basic counseling techniques and may concern career, academic, learning, campus life, and/or related issues. Incumbents in this classification spend substantial portions of time in advising sessions of considerable duration and utilize skills usually gained in graduate courses in counseling and guidance, human relations, or related fields. This level is further characterized by assignments requiring the application of a high degree of judgment, or persuasiveness, imagination, and professional skills and knowledge in a specified program or service area, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. This level requires considerable administrative planning to develop creative solutions which integrate approaches across organizational lines. At this level, there is also the responsibility for recognizing specific program needs and for developing approaches for possible implementation to meet these needs.

This position reports directly to the Associate Director of Residential Education and is responsible for the oversight of the development of educational programming and academic enhancement of the university's residential education program, specifically focused on diversity, equity, inclusion, and civic engagement.

The Community Engagement Coordinator will oversee the implementation and maintenance of the Identity and Allyship Awareness Program committee and departmental Affinity Groups (e.g. Black Affinity, Latinx, Pride, APIDA, and First Generation). The CEC will collaborate with several offices outside of Residential Education, including the various Identity Centers on campus, the Center for Inclusive Excellence, the Office of Housing Administration, Assistant Deans for Student Affairs, Career Services, Counseling and Psychological Services, Health Promotion, International Student Center, Financial Aid, and others for the marketing, development, and support of these programs.

The Community Engagement Coordinator will oversee the implementation and maintenance of the Sophomore Success Program and the Sophomore QUEST program curriculum. The Community Engagement Coordinator collaborates with campus partners to evaluate Residential Education's achievement of student learning outcomes and evaluates progress to degree of residential students, including grade point averages, percent of students on academic probation, number of units attempted, number of units completed, etc. In addition, this position will collaborate with the General Advisor and Retention Specialists (GARS) and other faculty/staff to plan intervention strategies for residential sophomores.

The Community Engagement Coordinator will participate as appropriate in various Residential Education programs and will carry out other duties as assigned by the Associate Director and/or Executive/Director of Residential Education.

For more information regarding the Student Affairs Housing and Residential Education department click here.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Specialized Skills

Master's degree in Higher Education Administration, Counseling, College Student Personnel, or a related field.

Three to five years of progressively responsible experience in a residential education environment.

Preferred Qualifications

Knowledge and facilitation experience of diversity, equity, and inclusion training.

Experience supporting and working with diverse student populations in a large urban university setting.

Experience working with and understanding developmental needs of sophomore/second-year students.

Experience utilizing and developing on-line training tools.

Knowledge of the theories, practices, and trends of Student Affairs.

Knowledge of how first-year experience programming and living-learning communities relate to the educational mission of the University.

Ability to solicit and facilitate support and cooperation of faculty, administration, staff, and students throughout the University in implementing programs.

Understanding of course registration technology and academic policies governing testing, general education, graduation, and major requirements for each college.

Knowledge of other academic programs and how they interface with the Integrated Curriculum such as: the Educational Opportunity Program, Honor's Program, MESA program, Commuter Success Pathways, and majors with structured programs, athletes, etc.

Knowledge of advanced statistical and research methods. Ability to prepare reports which reflect critical analysis of evaluation results and which project possible impact of the program.

Ability to read transcripts and determine appropriate student course levels.

Knowledge of student development theory, especially as it applies to academic success, career development, service learning, diversity education, and moral and civic development.

Ability to define goals of the program and to establish long-range objectives to meet those goals.

Knowledge of university, housing and residential education policies and procedures.

Must possess a high degree of initiative and ability to work independently in complex situations. Must possess demonstrated ability to make appropriate decisions as they relate to the day-to-day programmatic functions of the residence halls.

Counseling skills in human relations, particularly in student development, conflict resolution, crisis management, family relations, and group dynamics.

Ability to interact effectively with persons with hostile reactions.

Must be able to effectively navigate the inner workings of the large university in order to accomplish tasks within a bureaucratic system.

Ability to utilize a Macintosh personal computer for writing reports and storing information and data for departmental use.

Knowledge of various forms of budget development. Demonstrated fiscal responsibility.

Ability to plan, develop and conduct training seminars, workshops and retreats.

Demonstrated effective written and oral communication skills.

Demonstrated leadership ability in order to direct, organize, and coordinate committees to accomplish projects in an effective and timely manner.

Willingness to attend training seminars, workshops, and conferences in order to develop professionally.

A high degree of creativity, originality and innovation in the development of training and orientation programs.

Ability to produce brochures and other promotional materials to effectively market the programs to residents and staff.

Must have the ability to develop and co-teach University Seminar classes.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,025 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,025 - $7,159 per month.

SDSU Vaccine Policy

The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on February 14, 2023. To receive full consideration, apply by February 13, 2023. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Pang Thao at pythao@sdsu.edu.



Advertised: Jan 30, 2023 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/523651/coordinator-of-residential-education-for-community-engagement-student-services-professional-iii







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