S09820P

Application Analyst Specialist

EITS-Administrative Info Systm

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

https://eits.uga.edu/

External

TRS or ORP

Employee

Benefits Eligible

Full Time

Monday – Friday, 8am – 5pm; Occasional after-hours as needed.

This position is eligible for remote work.

55,000 - 70,000; Commensurate with Experience

01/31/2023

Yes

03/01/2023

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

IT Application Support Professional

Exempt

1.00

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Experience with Object Oriented Programming, unit testing, playwright, project management and XML highly desired. Experience with SQL, Oracle Database, Oracle PeopleTools, and 3+ years experience with PeopleSoft.

This incumbent will work directly with client areas to develop and implement improvements, fixes, and new functionality on direction from the Application Analyst Principal and/or clients, using documented requirements and specifications. The employee will provide guidance and aid in decision making for patching and annual upgrades, and support junior members of the team in developing solutions to assigned tasks.

• Flexible to handle multiple work assignments, changing priorities, and meet deadlines.
• Possess excellent analytical and problem-solving skills.
• Good communication, presentation, and project management skills.

Sitting at work station for long periods of time.

No

Yes

No

No

No

No

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Design and Development Responsibilities:

This position has responsibility for executing programming solutions to meet the needs of UGA and USG clients, in such a way that the solutions meet the requirements, are on time, and meet development and documentation standards.

• Participate in interviews with clients to determine their needs.
• Develop and implement application programs based on direction from supervisor, analysts, and/or clients, using documented requirements and specifications.
• Perform unit testing on developed programs, documenting the results and correcting any issues discovered.
• Review assigned program specifications, ask questions about perceived gaps, and suggest solutions to problems.

40

Leadership and Administrative Responsibilities:

This position will collaborate with resources from across UGA in support of application system development and operation as assigned. This position will be responsible for following policies, procedures, and best practices as appropriate.

• Cultivate effective working relationships between IT and client community to maintain ongoing awareness of information needs and uses.
• Follow system policies, and educate and support others in following system policies.
• Assist other AIS staff in meeting departmental and institutional goals, via timely feedback and ad hoc technical and “soft skills” training and mentorship.
• Follow appropriate UGA and departmental policies and procedures to ensure auditability of compliance.

25

Production Support Responsibilities:

This position has responsibility for ongoing support of the systems maintained by AIS. This includes adhering to all internal and external processes and procedures to ensure that the work is done in accordance with institutional priorities and requirements.

• Provide day-to-day support to end users under direction of direct supervisor and AIS senior leadership.
• Perform regularly scheduled maintenance tasks on assigned systems and programs to provide ongoing support with minimal interrupted functionality.
• Maintain appropriate documentation on assigned systems and programs.
• Participate in the AIS response when there are issues with assigned systems, including outside of business hours if requested.

25

Project and Workload Management Responsibilities:

This position has responsibility for managing its personal workload and keeping departmental project and workload management systems up to date, using the designated ticket and task tracking tools.

• Follow the documented AIS change management processes and keep related documentation up to date in the system, for auditability and future reference.
• Manage own time effectively when prioritizing and planning daily work, in coordination with their supervisor and AIS management.
• Provide timely updates to assigned tasks in tracking systems as work is performed.
• In coordination with supervisor, select and participate in training and professional development activities to expand skill set and prepare for future career opportunities.

10

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Kenneth Little

kjljr@uga.edu