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Systems Administrator/Security, Information Technology Services

Chatham University
Pittsburgh, PA, USA

Job Details

  • Pittsburgh, PA, USA
  • Full Time
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    Systems Administrator/Security, Information Technology Services

    Chatham University's Information Technology Services (ITS) is looking for a Systems Administrator/Security. This position reports to the Senior Systems Administrator.


    The Systems Administrator/Security, will:

    • Assist in keeping the University computers and servers updated, patched, and secure.
    • Develop upgrades for systems.
    • Test new products and upgrades.
    • Manage licensing.
    • Serve as a backup for the Active Directory system, backup systems, and VMWare environment.
    • Be responsible for system administration support, installation/configuration/imaging, operation, maintenance, licensing/contract maintenance, and field support of systems hardware, software, and related infrastructure of Chatham's auxiliary systems.
    • Participates in technical research and development with the Senior System Administrator to enable continuing innovation within the supported systems.
    • Support field support to all campus properties including student res halls and multiple campus locations.
    • Assist other ITS groups as needed.
    • Assist in definition of needs, benefits, technical research and strategy, planning and development to ensure supported systems follow ITS's Strategic Plan.
    • Support systems in each of Chatham's multiple locations.
    • Develop and maintain system standards.
    • Develop and maintain documentation and training materials for using the SCCM system across all campuses.
    • Account creation and support back up for Senior Systems Administrator.
    • Maintain daily work order tickets submitted to Chatham's ticketing system.
    • Continue support of escalated tickets to Senior System Administrator and other ITS groups to ensure ticket completion.
    • Perform other duties as required in support of the mission of ITS and Chatham University.


    • Bachelor's or associate degree preferred.
    • Understanding of network standards such as TCP/IP.
    • General knowledge of network security.
    • Ability to independently keep product knowledge and technical skills current with industry standards and developments.
    • Knowledge of Microsoft SCCM including OS imaging, packaging, and deployment, VMWare vCenter, patch management, MDM, and Microsoft InTune is a plus.
    • Ability to diagnose problems using good analytical and problem-solving skills.
    • Ability to communicate with users, ITS staff, vendors, and technical support professionals - good interpersonal skills.
    • Project management skills to ensure timely installs, upgrades, and repairs.
    • Experience in an administrative support capacity, preferably in an institution of higher education preferred.
    • Ability to document systems and develop training materials.
    • Ability to provide attention to detail is critical.
    • Excellent organizational skills.
    • Ability to rack install (sometimes heavy) equipment such communications gear, network edge and core switching, UPS hardware.
    • Desire to work with students, faculty, and staff.
    • Ability to remain calm and professional in stressful situations.
    • Ability to work with vendors to coordinate purchases, repairs, licensing agreements, contracts, and other agreements.
    • Integrity, adaptability, sense of humor, independence, cooperativeness, and a strong work ethic.
    • Ability to perform multiple tasks simultaneously.

    How to Apply:

    Applications accepted only via (direct link is and follow the instructions to complete the application process. To ensure full consideration, please include:

      Cover Letter outlining your qualifications for the positionCurriculum Vitae or ResumeContact information for three professional references
    All application materials should be uploaded in the "Resume" section at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

    Chatham University offers competitive salary, an excellent benefits package, including tuition remission for qualified personnel, and a generous retirement plan.

    Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.

    Chatham University


    About Chatham

    Founded in 1869, Chatham University is a fully coed institution with an enrollment of over 2,200 students and over 60 undergraduate and graduate programs in our areas of excellence: health & sustainability; business & communication; and the arts & sciences. Chatham is the alma mater of environmental icon Rachel Carson ’29, and is recognized as a leader in the field of sustainability, having been selected as one of the Top 50 Green Colleges by The Princeton Review; ranked in the top five nationally for sustainability achievements in the Sustainability Tracking, Assessment & Rating System™ (STARS); and mentioned in a 2012 Forbes article as one of the places "contributing to Pittsburgh's transformation into a destination for green living."

    Building on these accomplishments, Chatham opened in 2014 the world's first fully sustainable campus in higher education, Eden Hall Campus. Consistently ranked as a best college by U.S. News & World Report in the Regional Universities North category, Chatham consists of the School of Health Sciences; the Falk School of Sustainability & Environment; the School of Arts, Science & Business; and the School for Continuing & Professional Studies.

    Accreditation The University is accredited by the:

    · Commission on Institutions of Higher Education of the Middle States Association of Colleges and Secondary Schools

    · Pennsylvania Department of Education

    · Pennsylvania Department of Education Teacher Certification Program

    · Accreditation Council for Occupational Therapy Education

    · Accreditation Review Commission on Education for the Physician Assistant

    · American Chemical Society

    · American Psychology Association

    · Commission on Collegiate Nursing Education

    · Commission on Accreditation in Physical Therapy Education

    · Council for Interior Design Accreditation

    · Council on Social Work Education

    · International Assembly for Collegiate Business Education

    · Masters in Psychology and Counseling Accreditation Council


    Mission Statement Chatham University prepares its students to build lives of purpose, value, and fulfilling work. Through professional skill development and liberal arts learning, Chatham prepares its graduates to be informed and engaged citizens in their communities; to recognize and respect diversity of culture, identity, and opinion; and to live sustainably.

    Student Life Students at Chatham University immerse themselves in academics, co-curricular activities, and city life here in Pittsburgh, PA. At Chatham University, you’ll find an academic and social environment where everyone, from professors in the classroom to strong alumnae/alumni networks to fellow students, cares about your future. The Office of Student Affairs at Chatham is committed to assisting students in becoming active members of the campus community through a variety of programs and services. Student Affairs staff members are here to help Chatham students stretch their imaginations, learn about themselves, discover the world, and achieve their aspirations. Chatham University has a lot in store for students outside the classroom.

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