Systems Administrator/Security, Information Technology Services

Pittsburgh, PA, USA

Full Time

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Systems Administrator/Security, Information Technology Services

Chatham University's Information Technology Services (ITS) is looking for a Systems Administrator/Security. This position reports to the Senior Systems Administrator.

Responsibilities:

The Systems Administrator/Security, will:

• Assist in keeping the University computers and servers updated, patched, and secure.
• Develop upgrades for systems.
• Test new products and upgrades.
• Manage licensing.
• Serve as a backup for the Active Directory system, backup systems, and VMWare environment.
• Be responsible for system administration support, installation/configuration/imaging, operation, maintenance, licensing/contract maintenance, and field support of systems hardware, software, and related infrastructure of Chatham's auxiliary systems.
• Participates in technical research and development with the Senior System Administrator to enable continuing innovation within the supported systems.
• Support field support to all campus properties including student res halls and multiple campus locations.
• Assist other ITS groups as needed.
• Assist in definition of needs, benefits, technical research and strategy, planning and development to ensure supported systems follow ITS's Strategic Plan.
• Support systems in each of Chatham's multiple locations.
• Develop and maintain system standards.
• Develop and maintain documentation and training materials for using the SCCM system across all campuses.
• Account creation and support back up for Senior Systems Administrator.
• Maintain daily work order tickets submitted to Chatham's ticketing system.
• Continue support of escalated tickets to Senior System Administrator and other ITS groups to ensure ticket completion.
• Perform other duties as required in support of the mission of ITS and Chatham University.

Qualifications:

• Bachelor's or associate degree preferred.
• Understanding of network standards such as TCP/IP.
• General knowledge of network security.
• Ability to independently keep product knowledge and technical skills current with industry standards and developments.
• Knowledge of Microsoft SCCM including OS imaging, packaging, and deployment, VMWare vCenter, patch management, MDM, and Microsoft InTune is a plus.
• Ability to diagnose problems using good analytical and problem-solving skills.
• Ability to communicate with users, ITS staff, vendors, and technical support professionals - good interpersonal skills.
• Project management skills to ensure timely installs, upgrades, and repairs.
• Experience in an administrative support capacity, preferably in an institution of higher education preferred.
• Ability to document systems and develop training materials.
• Ability to provide attention to detail is critical.
• Excellent organizational skills.
• Ability to rack install (sometimes heavy) equipment such communications gear, network edge and core switching, UPS hardware.
• Desire to work with students, faculty, and staff.
• Ability to remain calm and professional in stressful situations.
• Ability to work with vendors to coordinate purchases, repairs, licensing agreements, contracts, and other agreements.
• Integrity, adaptability, sense of humor, independence, cooperativeness, and a strong work ethic.
• Ability to perform multiple tasks simultaneously.

How to Apply:

Applications accepted only via www.chatham.edu/careers (direct link is https://chatham.applicantpro.com/jobs/2749206.html) and follow the instructions to complete the application process. To ensure full consideration, please include:

Cover Letter outlining your qualifications for the positionCurriculum Vitae or ResumeContact information for three professional references

All application materials should be uploaded in the "Resume" section at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University offers competitive salary, an excellent benefits package, including tuition remission for qualified personnel, and a generous retirement plan.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.

Chatham Universityhttps://chatham.applicantpro.com