Learning Support Specialist

Job Details

Requisition ID: req4979

Job Title: Learning Support Specialist

Department: Retention Support Services

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation Range: 16.50 - 16.50

Schedule: To be arranged during Tutoring Center operating hours: Monday 8:30 am – 5:00 PM; Tuesday and Wednesday 8:30 AM – 8:00 PM, Thursday 8:30 AM – 6:00 PM, Friday 8:30 AM – 12:30 PM, Saturday 9:00 AM – 12:00 PM

Additional Information:  This is a pooled position; available positions in specific subject areas vary from semester to semester. Applicants from all areas of expertise are encouraged to apply. ** Please list the subject areas in which you are interested in tutoring.


Job Description: 

The Learning Support Specialist (LSS) performs the duties of a professionaltutor. The LSS will provide tutoring services in-person and is expected to workwith students, either one-on-one or in small groups, to help them attain adeeper and more substantial command of the assigned subject matter. The LSSmust be able to work with multiple students and with other tutors in a shared tutoringspace. The LSS will communicate with the department regarding individual studentprogress and needs. This position is responsible for generating reports fromtutoring software and sending them to their supervisor. The LSS must have astrong command of the subject matter and be able to communicate it effectivelyto students using various methods and teaching tools.



Supplementsstudents’ understanding and command of the course material for which the studentsare seeking assistance outside of class. Tutors will only provide tutoringservices for introductory courses in the discipline area of their expertise. Helpsstudents to develop and apply appropriate learning and study skills. Meets withstudents at appointed times.

Maintains documentation of all tutoring sessions. Generates department reportsfor tutoring and maintains documentation of department tutoring interactions. Providescourse instructor(s) with communication/information that can be used tofacilitate student learning of course content. Proficiently uses and implementsthe College’s tutoring software.

BusinessProcess Management
Activelyparticipates in delivering a college-wide strategy that supports the College'sstrategic goals. Stays up-to-date on current accreditation requirements andstate and federal compliance issues related to testing and accommodatedtesting, serving as a resource to students, staff, and faculty. Providesconsultative services to academic departments, non-academic departments,College workforce initiatives, and external community partners on testing andassessment services, tools, and products to support their respectiveprofessional, organizational, and academic needs. Evaluates and assess the effectivenessof services.

Diversity,Equity, & Inclusion
Fosters and maintains a safe environment of respect and inclusion for faculty,staff, students, and community members.

Continuous Learning
Maintains athorough knowledge of the course material, as well as multiple instructional methodologies,to accommodate various student learning styles. Attends tutor trainingsessions.

Holds special study sessions upon the request of instructors, students, DepartmentalTutoring Coordinator, or Department Chair.


Professionalism, Managing Work, Continuous Improvement, Customer/Student/EmployeeFocus, and Collaboration


Knowledge of:
Planning and scheduling; computers, software, including cloud applications, includingMicrosoft Office applications (Work, Excel, Outlook, PowerPoint); subjectmatter; learning techniques; college curriculum; expectations of students.

Skill in: Verbal and written communication; maintaining good public relations; customer service;conflict resolution; general typing; application of job software programs; timemanagement and organization; communicating with a diverse student body.

Ability to: Maintain confidential and sensitive information; engage a variety of tutoringstrategies with appropriate sensitivity to students’ learning styles; work withstudents from diverse social and academic backgrounds and who have special learningneeds; become proficient at and implement tutoring software utilized in the department;take appropriate initiative and accept responsibility within the job parameters.

Reasonable accommodations may be made to enable individuals with disabilities toperform the essential job functions described in this position description.While performing the duties of this job, the employee regularly exhibitsdigital dexterity when entering data into a computer. The employee regularlystands, walks, and sits for extended periods of time. Employee conversesverbally with others in person and online. The employee occasionally reacheswith hands or arms, climbs, balances, stoops, kneels, crouches, or crawls. Theemployee frequently uses their hands or fingers to touch. Vision demandsinclude close, relatively detailed vision and distance vision. The employeeoccasionally lifts or exerts a force of up to 25 pounds when moving materials.

A related Certificate or Associate degree in the field of the applicant’s tutoring expertise is required. In addition, you musthave six (6) months of teaching, tutoring, or supplemental instructionexperience.

**Please include a cover letter and resume with your application submittal. 

State MotorVehicle Operator's License or demonstrable ability to gain access to worksite(s).

*An appropriate combination of education, training,coursework, and experience may qualify a candidate.


About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.


Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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