Technology Support Services (TSS) Student Associate
- Miami University
- Oxford, OH
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Student Affairs, Student Activities & Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job no: 501312
Department: Business & Infrastructure Services
Location: Oxford, OH
Work type: Student
Categories: Administration, Information Technology, Office, Clerical, Administrative Support, Athletics, Recreation, Other
$11.45 - $12.45 / hrHours per Week:
22Duration of Appointment:
Academic yearJob Summary:
Provide support to faculty and staff with computer-related inquiries and problems. Provide effective problem determination over the phone and on-site, reporting, tracking, and resolution of inquiries and problems. Provide support for university supported software and operating systems for both Macintosh and Windows computers. Various duties may require assistance with Athletic Events in the media relations area.Essential Duties:
• Provide support to faculty and staff with computer-related inquiries and problems.
• Provide effective problem determination over the phone and on-site, reporting, tracking, and resolution of inquiries and problems.
• Provide support for university supported software and operating systems for both Macintosh and Windows computers.
• Various duties may require assistance with Athletic Events in the media relations area.
• Self-motivation, time-management, & multi-tasking skills
• Excellent communication & customer service skills
• Knowledge of computers & software applications such as Microsoft Office products.
• Willingness to learn new skills with a positive attitude
• Ability to handle multiple projects simultaneously
• Detail oriented, organized and is able to work within tight deadlines.
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact [email protected] or (513) 529-3560.
Advertised: 25 Jan 2023 Eastern Standard Time
This Organization Participates in E-Verify.
Nationally recognized as one of the country's most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio (35 miles north of Cincinnati), with regional locations in Hamilton, Middletown, and West Chester, Ohio, and the John E. Dolibois European Center in Luxembourg. Miami combines a wide range of strong academic programs with the personal attention ordinarily found only at much smaller institutions. A liberal education core complements the more specialized studies of the majors.
Along with an impressive number of opportunities to gain practical, hands-on and immersive experiences, Miami is distinguished by a faculty who enjoy teaching and mentoring students. Recognized as a "Public Ivy" by Richard Moll in his 1985 book about America's flagship universities, Miami is consistently recognized by U.S. News & World Report as one of the nation’s best schools for “unusually strong commitment to undergraduate teaching.” This commitment to teaching is demonstrated in the University's record of exceptional retention and graduation rates-which are among highest for NCAA Division I schools. Miami also regularly ranks among the top public doctoral university in the country for study abroad participation by undergraduate students.
Chartered in 1809, Miami is the 10th oldest public university in the nation. Enrollment includes almost 15,000 undergraduates and more than 2,200 graduate students on the Oxford campus, which is lauded for its exceptional beauty. The charming, historic uptown area of Oxford is adjacent to the campus.
Miami offers bachelor degrees in over 100 areas of study and master's degrees in more than 50 areas; the University also offers a number of doctoral degrees.
More information on Miami may be obtained via http://www.miamioh.edu.
Miami University is deeply committed to the success of every member of the community. At Miami, our mission is to empower each student, staff, and faculty member to promote and become engaged citizens who use their acquired knowledge and skills with integrity and compassion to improve the future of the community and the world.
The Office of Equity and Equal Opportunity (OEEO) exists to provide an inclusive, equitable, working, living, and learning environment to members of the Miami University community. OEEO provides members of the university community a place to obtain guidance for providing equal opportunity in personnel matters, and to resolve issues of harassment and discrimination
The Office of Equity and Equal Opportunity (OEEO) ensures that Miami University provides an equitable environment for students, faculty, and staff. This will be achieved with compassion, understanding, and fairness to all parties involved and act as a resource for all members of the university community.
Office of Diversity Affairs is located at 336 Shriver Center 3rd Floor. The Main Office line is (513) 529-6504.
Janine Todd, Program Associate
Mr. Gerald Yearwood, Senior Administrative Director
Dr. Juanita S. Tate, Director of Divisional Initiatives
Demere Woolway, Assistant Director of ODA & Coordinator of GLBTQ Services
Yvania Garcia-Pusateri, M.S., Assistant Director & Coordinator of Diverse Student Development
Office of Equity and Equal Opportunity is located at 219 E. Spring Street Oxford, OH 45056. The Main line is (513) 529-7157.
Kenya Ash, Director, Title IX Coordinator & Section 504/ADA Coordinator
Kristie Marcum, Associate Director
Tandy Hamm, Assistant Director
Janet Fink, Administrative Assistant
For a list of contacts involved in diversity-related efforts, see Diversity Contacts (PDF 229KB).
As part of institutional diversity and inclusion goals, our efforts diligently center on four core areas: recruitment, retention, curriculum and climate. These core areas are addressed through key initiatives that are tailored to faculty, staff, and students and are executed either through programs and support from our office or in collaboration with other university offices, departments, and programs. In addition, we also value relationships with our community partners who also work with us to promote diversity and inclusion at Miami.
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