Transformation Resource Officer

POSITION: TRANSFORMATION RESOURCE OFFICER

DEPARTMENT: OFFICE OF TRANSFORMATION INITIATIVES

DIVISION: OFFICE OF THE PRESIDENT

OPEN DATE: JANUARY 23, 2023

CLOSING DATE: REVIEW OF APPLICATIONS WILL BEGIN IMMEDIATELY AND CONTINUE UNTIL POSITION IS FILLED.

About Us:

Johnson C. Smith University (JCSU) is committed to continuous growth as a 21st century university and leader within the Charlotte metro region. With an $80M commitment from the community as part of the Mayor’s Racial Equity Initiative, JCSU is aggressively transforming the university. Building on its historical legacy of providing equity in college access—JCSU’s transformation is focused on elevating academic excellence and student success; and becoming key partner in the talent development pipeline in Charlotte with an emphasis on business, science and technology, and professional studies/social sciences and liberal arts. JCSU is also emerging as an employer of choice in the area.

The Office of Transformation Initiatives at JCSU is part of the Office of the President, and provides leadership and management in the development and execution of a comprehensive institutional transformation agenda as outlined in the JCSU Gold(en) Blueprint. The Office of Transformation Initiatives spearheads the analysis and coordination of several cross-functional transformation initiatives (i.e., academic, operational, financial, etc.) as well as readiness activities, and serves as a catalyst for organizational change—linking strategy to structure, building transformational change approaches, and facilitating complex organizational changes to position the university for future success.

To help drive this transformation, JCSU is looking for talented, innovative, collaborative professionals to join our team. JCSU offers a generous compensation package including a competitive salary; comprehensive benefits including health, vision, and dental plans; a 403(b)-retirement plan and contributions; life insurance; paid vacation and sick leave; and more than 12 paid holidays per year.

If you’re interested in an exciting employment opportunity and want to help JCSU transform and expand the culture of excellence and student success, please APPLY TODAY for the Transformation Resource Officer position.

Position Summary:

The Transformation Resource Officer will report to the Senior Vice President for Transformation Initiatives and help lead institutional transformation planning, execution and monitoring the implementation of the Golden Blueprint Strategic Plan, UNCF Transformation Initiative, and other related efforts across campus. Moreover, the Transformation Resource Officer will serve as a program-and project-facing resource who ensures that proper workflows and timelines, efficient processes, and milestones and success measures are designed, implemented, and tracked to support and sustain institutional transformation.

The Transformation Resource Officer will:

· Be a primary point of contact with multiple units—colleges, offices and departments/divisions and project leads, teams and other stakeholders—across JCSU.

· Develop and maintain relationships with project leads, teams and other stakeholders implementing one or more long- and/or short-term transformation/strategic plan efforts.

· Work within and across multiple units and at multiple levels to navigate, track, assess and help facilitate the completion of goals and initiatives.

· Assist with defining the scope, goals, deliverables and expected outcomes of initiatives and projects, and will use tools to help project, monitor and track timelines, budgets, and resource allocations.

· Exemplify forward progress, maintain stakeholder accountability, and help facilitate the communication of transformation/strategic planning efforts, internally and externally.

· Manages multiple initiatives and balance short and long-term objectives to help drive transformation efforts and oversee quality and timeliness.

Responsibilities:

· Develop and utilize workflows tailored to specific transformation/strategic planning projects, initiatives, strategies.

· Collaborate with the Senior Vice President for Transformation Initiatives to use appropriate organizational tools/resources to monitor, track, achieve and report project outcomes, milestones and KPIs; and provide information and guidance and data analytics risk conditions to ensure that agreed upon initiatives are getting completed on time, on budget, and the impact is being realized.

· Collaborate with project leads, teams and other stakeholders to improve and streamline the implementation/execution, tracking and reporting processes.

· Effectively communicate, build, and execute improvement plans, based on areas of identified need/opportunity, to facilitate accountability in delivering the specific initiatives and activities associated with the plan.

· Assist with communication, including discussions, presentations, reports and ad hoc communications of progress to internal and external stakeholders.

· Actively participate in cross-functional teams and meetings to conduct work and resolve issues.

ADDITIONAL JOB FUNCTIONS

· Perform other job duties as assigned.

Requirements/Qualifications:

JCSU is seeking a high-performer with:

· Ability to manage multiple initiatives and balance short and long-term objectives.

· Strong project management and problem-solving skills required to help drive transformation efforts and oversee quality and timeliness.

· Proven project management experience, and a propensity for innovative thinking.

· Strong communication skills and sound strategic judgment with the ability to adapt to a changing environment.

· Strong problem-solving skills, commitment to excellence, ability to be a team player in a fast-evolving work environment; and the ability to help others organize and problem solve.

The ideal candidate will the possess the following qualifications:

· Bachelor's degree required, master’s degree preferred.

· Minimum 5 years of exemplary performance in large multi-stakeholder work environments undergoing significant transformations.

· Experience working broad range of institutional/organizational constituents, and overseeing and managing large-scale programs, strategies, initiatives, projects and/or project portfolios.

· Excellent written and verbal communication skills.

· Thorough understanding of university departmental functions (enrollment, finance, etc.).

· Ability to help manage multiple initiatives concurrently.

· Demonstrated flexible, analytical, and timely problem-solving ability.

· Strategic thinking and ability to align efforts to the university’s strategic goals.

· High attention to detail and a high degree of accuracy.

· Proficient in MS Office applications and ability to learn university, department, and job-specific software systems.

Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.

To apply, please email hrrep@jcsu.edu or Fax to (704) 330-1494: Use the Subject Line "Transformation Resource Officer”. Include a cover letter, resume, completed JCSU application, contact information for three professional references. (Official transcripts will be required of the finalists).

Incomplete applications will not be considered. Please be sure that you have included all documents listed above when submitting your application.

The above information may also be mailed to:

Transformation Resource Officer
Search Committee
Johnson C. Smith University
Office of Human Resources
100 Beatties Ford Road
Charlotte NC, 28216