Dispatcher, Public Safety
- Employer
- Miami Dade College
- Location
- Medical Campus
View more
- Administrative Jobs
- Institutional & Business Affairs, Safety & Security
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Location: Medical Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1004870
Job Details
Job Family
STAFF - Support StaffGrade
10Salary
$16.74 - $20.92Department
Public SafetyReports To
Public Safety ChiefClosing Date
March 20, 2023FLSA Status
Non-ExemptFirst Review Date
January 26, 2023
Job SummaryThe Dispatcher receives and responds to emergency and routine telephone calls for Campus wide general information, and specific requests for service directed to the Department of Public Safety.
Duties & Responsibilities
- Determines the nature and importance of all telephone call requests, and initiates appropriate response actions to service the requestsInputs and retrieves information from several different Public Safety databasesMonitors all internal office telephones, two-way radio communications, alarm and access control systemsMaintains a detailed daily Incident Report Log Maintains computerized records of the locations and availability of all on-duty Public Safety OfficersReceives documents and distributes lost and found itemsIssues faculty and staff parking decalsReceives and distributes College keys to facilities and offices on campus
- Performs other duties as assigned
- High School Diploma or General Equivalency Diploma.
- Two (2) years of experience in related field or one (1) year of computer-aided dispatcher experience
- Knowledge and understanding of College organization, goals and objectives, and policies and procedures
- Knowledge of security and safety measures applicable to college operations Knowledge in the use of two-way radio devices, telephonic communication and other communication devicesKnowledge of proper telephone etiquette and general office practices and proceduresProficient in basic computer skillsAbility to react promptly and correctly in emergency situationsAbility to express ideas and instructions clearly and concisely, both verbally and in writing.Ability to work effectively and adapt to a critical, high volume and fast paced office environmentAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to make independent decisions in accordance with procedures, laws and regulations and apply these to solve problems in an appropriate mannerAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to work a flexible schedule that may include evenings, weekends, and holidays, on-call assignments and respond to after-hour emergencies
- Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Essential Position- This function/position has been designated as "critical". This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended
The final candidate is to successfully complete a background screening and reference check process.
Organization
Since we opened our doors in 1960, the educators at Miami Dade College have focused on providing quality and innovative educational opportunities to every member of our community desiring a higher education. Our goal is a simple one, to ensure the success of our students and increase the strength of our communities.
Today, Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 170,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. We also offer numerous Community Education classes as well as online credit classes through the Virtual College. Specialized and advanced educational opportunities include the prestigious New World School of the Arts, The Honors College and our Dual Enrollment Program.
With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.
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