Digital Communications Coordinator, Senior (Photography & Graphic Design Emphasis)

Location: Office of Public Affairs
Regular/Temporary: Regular
Job ID: 606774
Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.



Special Information

This position is posted as Digital Communications Coordinator, Senior (Photography & Graphic Design Emphasis), which is a working title. The NAU system title for this position is Marketing and Communications Coordinator, Senior.

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

Job Description

The Digital Communications Coordinator, Senior will play an active role through the following activities to further the university's mission and actively tell the Lumberjack story online. Reporting to the Assistant Director of NAU Social Media, this position supports the branding and graphic needs for the university's social media communications; especially, working as the social media liaison with NAU President's Office to support real-time social media coverage and provide multimedia and design support for presidential social media communication needs. This position will also help implement university communication initiatives as determined by the NAU Communications team and NAU President's Office.

Digital Communication, Photography and Graphic Design - 70%

• Leading and managing graphic design and multimedia projects for NAU's social media channels.
• Leading design efforts for high profile university-wide social media communications.
• Proving lead photo coverage for NAU President's Office as directed.
• Providing photo direction and recommendations as needed for projects.
• Preparing a variety of skilled graphic designs for print and digital media, including postcards, fliers, stickers, digital gif stickers, virtual reality effects (Snapchat lenses, Instagram filters), digital toolkits and other materials.
• Providing social media design direction for graphic designers across the university to ensure the delivery of consistent quality that aligns with the university's brand standards and communications effectively with various target audiences.
• Organizing and maintaining project files as well as accurate records of work in progress for department records.
• Collaborating with University Marketing to upload digital assests to Widen to support digital needs for the university community.

Administrative and Technical - 25%

• Assisting with university's planning efforts in the area of social and digital strategy.
• Helping with coordination and collaboration with all areas of NAU's social media channels to ensure communication protocols are properly implemented, tested and functional, and that system issues are addressed in a timely manner.
• Supporting ongoing monthly analytics reporting and insights into social media campaigns and use of digital media assets through Widen.
• Developing and maintaining internal relationships, especially with University Marketing and the President's Office, to promote teamwork and advance the priorities of NAU.
• Advise, consult, educate and support other department staff with their social media and digital communications efforts.
• Coordinating social and digital training for the university community, as needed.
• Serving on committees as required and delegated.
• Staying abreast of digital best practices and trends, especially in the area of social media and digital designs, to identify new opportunities to connect with NAU's audiences.

Other - 5%

• Perform other duties as assigned.

Work Environment

• This position works in both indoor and outdoor on- and off- campus locations for photo and video shoots, which sometimes require physically carrying heavy photo and video equipment. This position also requires weekend work to cover university events as needed.

Minimum Qualifications

• Associate degree.
• 3-5 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Experience in digital marketing, brand marketing, video production, PR, and/or customer service.
• Experience in mentoring student workers.
• Demonstrated project management skills: the ability to establish priorities and objectives; to gather, classify, categorize and readily retrieve information to meet deadlines; and to clearly communicate with project stakeholders and participants.
• Collaborative, creative work style and ability to communicate effectively verbally and in writing.
• Strong leadership skills and attention to detail.
• Demonstrated experience conceptualizing, creating and editing design and multimedia pieces for web, social media and email communication to various audiences.
• Ability to analyze trends and use statistical information to inform strategic decision making.
• Experience working with remote employees.

Knowledge, Skills, & Abilities

Knowledge

• Expert knowledge of graphic design tools and processes for various media, including relevant digital media applications.
• Mastery of industry related software applications such as Adobe Creative Cloud suite of products (to include InDesign, Photoshop, Illustrator, Acrobat and other related applications).
• Mastery of photography and photo editing/retouching using Adobe Photoshop.
• Knowledge and experience of developing marketing collateral with an emphasis on working with diverse audiences and spanning across a variety of media.
• Knowledge and experience of working within established institutional brands and related brand standards.
• Expert knowledge of university policies related to the university's visual identity.
• Expert knowledge of design concepts and practices supporting brand-level, high-profile, and large-scale marketing initiatives.
• Expert knowledge and experience of working within established institutional brands and related brand standards.
• Knowledge and experience of developing marketing collateral with an emphasis on working with diverse audiences and spanning across a variety of media.
• Knowledge of current ADA accessibility standards concerning design requirements.

Skills

• Experience managing assets and the and brand identity guidelines for a brand.
• Provide guidance and leadership on projects; creating and implementing additional training and development as needed.
• Mastery of industry related software applications such as Adobe Creative Cloud suite of products (to include InDesign, Photoshop, Illustrator, Acrobat and other related applications).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency in digital asset and project management systems.
• Experience in delivering complex presentations and design pitches.
• Skill in preparing reports and summaries.

Abilities

• Design for a wide range of media and purposes.
• Organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Pay close attention to detail in work productivity while remaining flexible for big-picture/systems thinking.
• Demonstrate strong problem solving, organizational, and analytical capabilities.
• Project management skills, including ability to establish priorities and objectives and communicate clearly with project stakeholders and participants
• Excellent time-management and self-directed work style, including the ability to meet tight, fixed deadlines, and ability to work without direct supervision
• Thrive in a fast-paced work environment and to pursue multiple projects simultaneously.
• Ability to learn new technologies quickly and easily.
• Strong oral and written communication skills.
• The ability to work effectively with people from a variety of culturally diverse backgrounds.
• Promotes a diverse, inclusive environment.
• Commitment to providing exceptional customer service and desire to support the success of NAU students.
• Have a positive, enthusiastic attitude, and willingness to participate in evening and weekend activity as needed.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $41,421. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

February 20, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.



To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=606774&PostingSeq=1







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