One Stop Counselor 3
- University of Minnesota - Rochester
- Administrative Jobs
- Student Affairs, Counseling
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Full/Part Time: Full-Time
Job ID: 353640
About the Job
As a professional member of the University of Minnesota Rochester (UMR), the One Stop Counselor position requires in-depth understanding of academic records, registration, financial aid, and student financial billing to support students’ recruitment, retention, and graduation, as well as counsel on financial wellness. This individual provides student advising on complex issues and problems regarding student financial matters and academic records; handles challenging behaviors and difficult situations that can surface when speaking with students and parents about academic success and financial matters; conducts critical analysis and professional judgment on financial aid/student records appeals and waivers; utilizes critical thinking and problem-solving skills; and, possesses excellent communications skills and attention to detail.
The UMR One-Stop office is managed through the University of Minnesota Twin Cities (UMTC) campus One-Stop with oversight by UMR’s Associate Vice-Chancellor for Enrollment Management.
The UMR One-Stop Counselor reports to the Assistant Director, UMTC One-Stop, and this position will represent UMR on certain system-wide teams and initiatives. Visit https://r.umn.edu/one-stop-counselor-3 for a full position description.Days and Schedule
Monday through Friday, typically from 8:00 AM - 4:30 PM, with occasional evenings and weekends for recruitment events; schedule flexibility available. Regular presence on campus is required; off-site/remote flexibility available. This position is expected to work on campus a minimum of 50% of time, plus additional during peak processing weeks.Qualifications
- Bachelor’s degree and four years’ experience after degree completion OR Masters degree and two years experience
- At least one or more years of experience in a customer service related field (can be prior to degree completion).
- The University of Minnesota requires that an employee has authorization to work in the US in which the role is based. In the event an applicant does not have current work authorization, the University of Minnesota will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This role is available for candidates already authorized to work in the United States.
- Starting salary will be between $50,000 - $53,0000, annually.
- University paid contribution (10% of your salary) to your retirement account – vested immediately
- 22 paid vacation days per year and 11 paid holidays
- Reduced tuition opportunities covering 75% - 100% of eligible tuition
- Excellent and affordable health care benefits
- Free disability insurance
- Wellness program with opportunity to earn lower health care rates.
- Flexible schedule with off-site/remote options available
- Public Service Loan Forgiveness (PSLF) opportunity
- Financial counseling services
- Employee Assistance Program with free counseling sessions available
Review of complete applications will begin immediately. Applications must be submitted online at https://humanresources.umn.edu/content/find-job. Search postings for Job Requisition #353640 for application instructions and links. Applicants must attach to the online application (1) a cover letter, (2) resume, and (3) diversity statement. For more information, contact [email protected]Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax
The University of Minnesota Rochester is a health-focused campus entering an exciting second phase of growth, having launched in 2009 and achieved national acclaim. UMR plans to grow from 1,000 to 1,500 students over the next several years. The University of Minnesota Rochester lives by its vision to inspire and empower undergraduates to solve the health challenges of the 21st century.
UMR core values are embedded in our vision: community, respect, diversity and inclusivity, evidence-based decision making and human potential. In this vibrant context, students are at the center of all we do – including faculty research focused on scholarship of teaching and learning. A point of pride for this vibrant campus community is our achievement of equity in educational attainment, with a diverse student body (>70% underrepresented students). To learn more about UMR, visit r.umn.edu/.
Working at University of Minnesota - Rochester
UMR offers distinctive health sciences and biosciences education to prepare students for a broad spectrum of current and emerging careers, ranging from patient care to pure and applied research.
The campus community serves approximately 750 undergraduate and graduate students in the heart of downtown Rochester.
Vision: The University of Minnesota Rochester will inspire and empower undergraduates to solve the grand health care challenges of the 21st century.
First Graduating Class: 2013
Location: Downtown Rochester, Minnesota -- in the heart of the medical world
Specialty: Undergraduate Health Sciences
Bachelor of Science in Health Sciences (BSHS)
- An innovative degree program with an integrated curriculum to provide students with a foundational undergraduate education that allows them to pursue a wide range of careers in the health sciences field.
Bachelor of Science in Health Professions (BSHP)
- Four-degree programs in educational collaboration with Mayo Clinic School of Health Sciences.
Enrollment: Enrollment varies by class, but maximum enrollment is approximately 1,000.
Average Incoming High School Cumulative GPA: 3.6
Average Class Size: 21
Median ACT: 22-27
Student to Faculty Ratio: 12:1
Note: There are no Teaching Assistants. There are no lecture halls. Faculty are available in JustASK Centers daily.
Financial Aid: 97% of students received financial aid in 2017.
Diversity Profile: University of Minnesota Rochester
The University of Minnesota Rochester (UMR) has always prided itself in its diverse student body. UMR is different from other colleges and universities, having a single focus in providing degrees in health care. At this innovative campus, students who are traditionally in underrepresented populations in higher education (students of color, first-year generation students, Pell Grant-eligible students) are not only being retained but are also graduating in four years at rates above national numbers. Last year’s incoming class included 35.7% students of color.
Faculty and staff build relationships with students, connecting them to resources that contribute to student success during their time at UMR. Each student is paired with a success coach and given access to learning cohorts, Living Learning Communities, JustASK centers where faculty are readily available, bridge programs, and first-year student research teams.
More than 90% of UMR graduates complete their education and earn their degrees in four years or less, reducing the debt that they incur compared to other universities. Because of the specialized degrees offered at UMR, alumni graduate into a field where they are able to find jobs quickly, fulfilling a workforce shortage. 100% of Bachelor of Science in Health Professions students are employed in their field post-graduation.
Students who graduate with a Bachelor of Science in Health Sciences degree continue their studies in medicine, mental health, public health and research.
UMR is constantly being driven to discover new, innovative ways to serve its students. One of the ways this is accomplished is through faculty’s primary research being conducted on student learning. The results of this research is seen in UMR’s unique flipped classrooms, active classroom environment (rather than traditional lecture-based classes), consistent group work, and most notably, the intersection between various subjects. Faculty in UMR’s Center for Learning Innovation offer an integrated curriculum, enabling students to develop critical thinking skills, empowering them to be exceptional learners whose careers address real life and real-world problems in the health care arena.
As the workforce demand in the health care industry increases, as well as the diversity among graduating high school seniors, not only in Minnesota but also around the country and world, UMR is poised to welcome underrepresented students to its purpose-driven campus. UMR’s evidence-based, relationship-driven practices are propelling the University to inspire transformation in higher education through innovations that empower graduates to solve the grand health challenges of the 21st century.
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