Office Assistant - Diversity Resources (Part-Time)
- Chippewa Valley Technical College
- 620 West Clairemont Avenue
- Administrative Jobs
- Institutional & Business Affairs, Diversity & Inclusion
- Employment Type
- Full Time
- Institution Type
- Community College
This position is responsible for providing administrative support to the Diversity Resources staff and front-line service to students. As a member of the Diversity Resources team, this position reports to the Diversity Manager.
- Provide front-line customer service and general clerical functions for the Diversity Resources department including, but are not limited to: general college knowledge and problem solving for student, staff, and faculty inquiries, answering phones, responding to emails, preparing files, coordinating scheduling, gathering data, running reports, data entry, sending written correspondences, and maintaining legal records/documents in confidence.
- Demonstrate commitment to customer service excellence standards to students, staff, and general public.
- Triage general inquiries and connect visitors to the appropriate resources, departments, or individuals.
- Assist with appointment scheduling, communication, and general outreach for at-risk students.
- Assist with the coordination of department test proctoring services, including scheduling, administering tests, using and providing training on assistive technology, monitoring test takers, and following procedures to ensure compliance. This will include coordination with other faculty, staff, and students.
- Communicate with the Diversity Resources team, faculty, and other Student Services staff regarding student needs.
- Participate in department meetings.
- Assist with assistive technology checkout procedures.
- Assist with maintaining inventory of department equipment.
- Assist with the coordination and training of Diversity Resources Assistants (student employees).
Required Knowledge, Skills and Abilities:
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
- Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
- Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
- Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
- Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.
- Associate’s degree in Executive Assistant or related field.
- Minimum of two years of experience in a complex office environment.
- Experience working with individuals from underrepresented populations which may include, but are not limited to, individuals with disabilities and multicultural populations.
- Bilingual preferred.
In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.Benefits Summary
2023 annual benefits include:
- 3 – 4 weeks of paid vacation time based on years of service, prorated based on percent of full-time
- 10 paid holidays, if the holiday falls on a regularly scheduled work day
- Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers) and is prorated based on percent of full-time
- 4 paid personal days, prorated based on percent of full-time
- 15 paid sick days for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse, prorated based on percent of full-time
- Paid bereavement time
- Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
- Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single pan to your HSA
- Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
- Dental insurance for employee, spouse, and dependents
- Vision insurance for employee, spouse, and dependents
- Life and long-term disability insurance premiums paid by CVTC (must meet minimum requirements)
- Wisconsin Retirement System (WRS), CVTC matches 6.5%, vested at 5 years of credible service (must meet minimum requirements)
- 403(b) tax deferred annuity program
- 457(b) deferred compensation plan
- Section 125 flexible spending accounts
- Employee Assistance Program (EAP)
- Professional development
- Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, auto collision and refinishing repair, Shear Inspiration Salon and Spa, and 620 West restaurant and culinary pop ups
Benefits begin on the first date of employment (i.e., there is no waiting period), with the exception of tuition reimbursement.
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711
Working at Chippewa Valley Technical College
Chippewa Valley Technical College delivers innovative and applied education that supports the workforce needs of the region, improves the lives of students, and adds value to our communities.
Chippewa Valley Technical College is a dynamic partner for students, employers, and communities to learn, train, and succeed.
Location and Campuses
Chippewa Valley Technical College (CVTC) is part of the Wisconsin Technical College System (WTCS) and serves an eleven-county area in west central Wisconsin. The largest campus is located in Eau Claire and includes a Business Education Center and Health Education Center, plus a Manufacturing Education Center at the Gateway Campus and an Emergency Service Education Center and Energy Education Center at the West Campus. CVTC has regional centers in Chippewa Falls, Menomonie, Neillsville, and River Falls. The College is one of 16 WTCS colleges located throughout the state.
Student enrollment exceeds 8,000 credit students per year, plus over 9,000 non-credit students, with full-time equivalents of over 4,000. The median age of credit students is 24. Approximately 68% of students receive financial aid and 44% are Pell Grant students.
Programs and Placement
CVTC offers 110 programs, 35 certificates, and customized training to an average of 140 businesses annually. CVTC has an outstanding placement rate, 95% of graduates are employed within six months of graduation, with 87% in a related field. CVTC has nationally recognized faculty and state-of-the-art facilities and equipment. Business and industry leaders serve on advisory committees and help CVTC match its curriculum to the needs of today's workplace. Courses are offered at numerous locations in traditional classroom settings, as well as online and in a variety of blended and hybrid formats.
Commitment to Learning
We value all students and their diverse backgrounds and are committed to their learning and success in a global society. We act with honesty, integrity, and fairness and offer a safe and cooperative work environment where individuals care for each other and grow through open communication. We value the resources entrusted to us and work together to develop and continuously improve processes that support the creative pursuit of new ideas.
620 W. Clairmont AVE
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