Billing Coordinator - Student Accounts

Job Details

Job Posting Number:


Position Title:

Billing Coordinator (Re-post)

Class Title:


Regular or Contingent II:

Regular (PIN)



Salary Range:

$50,000 - $60,000

Open Date:


Close Date:


Duties and Responsibilities :

· Maintain third-party contracts in Student Accounts Shared Drive and office email accounts· Scan all employer provided financial authorization and tuition assistance forms to the Share Drive and apply third party sponsor indicators to student accounts.· Responsible for direct invoicing of vendors and military agencies· Calculate tuition/fees for students, submit invoices for eligible VA Education benefits, and tracking purchase orders (PO) using the Tungsten portal.· Utilize TA military invoicing portals such as ArmyIgnited to process educational benefits· Audit bookstore receipts for accuracy and supporting documentation prior to billing. Work with bookstore manager staff to resolve any discrepancies identified· Oversee the application of payments to accounts via Cashiers or R*STARS state report, monthly reconciliations, chargebacks to students, and processing third-party refunds for overpayments or changes in registration/enrollment· Maintain collections on past due vendor accounts· Provide elevated customer service to all third party vendors and students by providing timely responses to inquires related to invoicing or payment(s)· Perform semester and end-of-year reconciliation of third-party receivables· Maintain knowledge of federal and state legislation, policies, procedures, and benefits to ensure compliance with regulation governing veteran student benefits· Work with departmental team for cross-training of basic third-party information to continue elevated customer service during absences· Assist as liaison with students and other university departments as is relates to third party billing or other Student Account or University matters· Perform additional duties as assigned.


A Bachelor’s degree is required.


A minimum of one (1) or more years work experience with Veterans Administration (VA) education benefits, to including experience utilizing portals such as Tungsten Network and ArmyIgnitED AI (preferred). One (1) or more years work experience in financial operations or bookkeeping. One (1) or more years in a customer service environment.

Knowledge Skills and Abilities :

· Knowledge of Veterans Administration(VA) regulations concerning educational benefits and invoicing· Ability to plan, organize and meet deadlines, work under pressure, and manage multiple projects or tasks concurrently· Attention to detail and analytical skills· Ability to communicate effectively both in writing and orally to staff, students, and senior administration.· Strong professional, communication, interpersonal, and human relations skills· Experience with highly automated financial management systems and the processing required to work within these systems i.e. PeopleSoft Student Financials· Knowledge of Generally Accepted Accounting principles (GAAP)· Knowledge of higher education billing and receivables systems· Knowledge of QuickBooks cloud-based software· Demonstrated ability to use PeopleSoft, Microsoft Word and Excel

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substitution for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Conditions of Employment :

Please be advised, COVID-19 vaccinations are strongly encouraged but not required for eligible faculty and staff employed by Bowie State University. This protocol may be subject to change.

Union Position.

Other :

BSU offers a generous benefits package, which includes 22 vacation days, 13 holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

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Bowie State University, a member of the University System of Maryland (USM), is a regional, comprehensive, and historically black university. The University offers an array of baccalaureate and masters degree programs and a doctorate in education. Located between Washington, DC and Baltimore, the University includes a diverse faculty and student population.

Founded in 1865, Bowie State is the oldest Historically Black College/University in Maryland and one of the ten oldest in the country. It is also a diverse university whose 5,400 students, along with faculty and staff, come from many ethnic backgrounds. The University boasts a pastoral campus that is both serene and beautiful. With seven residence halls, the University is a hub of 24/7 undergraduate life, yet it also offers convenient evening classes and online courses to serve employed professionals seeking to move ahead in their vocations.

Bowie State upholds the System’s mission of providing high-caliber, accessible, and affordable educational opportunities. In addition to its 25 undergraduate majors, Bowie State offers 30 master's, doctoral, and advanced certification programs. Its advanced research facilities include one of the world's 100 most powerful supercomputers and a satellite operations control center managed in conjunction with NASA

We invite you to take a closer look at Bowie State; you will like what you see.



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