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Academic Services Program Coordinator (Student Services Program Assistant 2)

Job Details

Search #: 497084
Work type: Full-time
Location: Hartford Campus
Categories: Student Programs and Services


Under the direction of the Director of Enrollment Management at UConn Hartford, the Academic Services Program Coordinator provides administrative and programmatic support for the day-to-day operations of the Office of Student Services and Registrar’s Office on the Hartford campus.

The Academic Services Program Coordinator oversees the academic schedule at UConn Hartford. They will also perform the large amounts of data entry and processing necessary for various scheduling and registrar functions. Incumbents in this position are expected to work with a fair amount of independence, but within the goals and objectives established by the supervisor.


  • Consistently engages with faculty, departments, and staff to create the academic schedule of classes for UConn Hartford.
  • Schedules academic classes and final examinations, assisting in the balancing of available space with curriculum needs.
  • Processes registration requests for regional campus students, maintaining the accuracy and integrity of academic records.
  • Identifies, troubleshoots, and resolves scheduling and registration issues.
  • Serves as a resource to faculty, administration, students, and others for questions and interpretations for matters such as student records, data, registration, and scheduling policies and procedures.
  • Analyzes information, draws conclusions, and presents reports and analyses as necessary.
  • Teaches a First Year Experience class to incoming students.
  • Supports students through the UConn Connects Program.
  • May recommend or develop modifications to practices and procedures to improve efficiency and quality of work assignments.
  • Responsible for additional duties as necessary to support the Director of Enrollment Management.
  • Performs administrative and related work as required.

    • Bachelor’s degree or equivalent combination of education and experience.
    • Three or more years of related experience.
    • Demonstrated experience working in a high-volume setting.
    • Demonstrated problem-solving aptitude and ability to make decisions.
    • Proven organizational and planning skills, meeting deadlines, and high-level attention to detail and accuracy.
    • Strong and efficient computer and technical skills.
    • Excellent written and oral communication skills.
    • Ability to maintain effective working relationships with faculty and staff.
    • Demonstrated interest in and commitment to working at a large, diverse, and urban campus.

    • Master’s degree.
    • Four or more years of experience working in higher education.
    • Experience working with PeopleSoft, EMS, Courseleaf, and/or similar scheduling software.
    • Demonstrated knowledge of recordkeeping systems and ability to be precise with quantitative data.

    This is a full-time, permanent position. Salary will be commensurate with experience and qualifications. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


    Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


    Please apply online at, Staff Positions, Search #497084 to upload a resume, cover letter, and contact information for three (3) professional references. Review of applications will begin on January 20, 2023, and continue until the position is filled.

    All employees are subject to adherence to the State Code of Ethics which may be found at

    The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

    Advertised: Jan 09 2023 Eastern Standard Time
    Applications close:


    Working at UCONN

    The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

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