Student Services Manager III

CB85

8

Director of Undergraduate Admissions

Admissions & Merit Awards

PCLS - Slotted Classified

Full-Time

12 mo.

37.5 hours per week

8:30 to 5 Monday - Friday

Yes

No

Director of Undergraduate Admissions

Coastal Carolina University is seeking candidates for a Director of Undergraduate Admissions. The Director of Undergraduate Admissions is responsible for the development and oversight of the recruitment and admission staff, as well as the development and implementation of policies and procedures required to ensure the University enrollment targets are met for new undergraduate students. The Director of Undergraduate Admissions develops and implements a comprehensive plan to attract, recruit, and enroll a student body that supports the University’s enrollment goals. The position will continue to build upon the University’s success in recruiting and matriculating an academically qualified and diverse student body by providing strong, creative leadership in enrollment planning and a student-centered approach to recruitment and admission.
The Director is responsible for all new student undergraduate recruitment and admissions efforts. This position provides direct oversite to the admissions recruitment and counseling staff, which includes first-year student recruitment, transfer and non-traditional student recruitment, and the campus visit program and University Welcome Center. They will engage in long-term planning and evaluation as well as resource assessment and management.

Duties include but are not limited to developing and implementing an annual recruitment and enrollment plan to identify, contact, and enroll an undergraduate student body; directing the day-to-day operations of the undergraduate recruitment and counseling staff by overseeing the following units: freshman recruitment and counseling, transfer recruitment and counseling, application review, and recruitment and enrollment events; providing leadership and direction that support a high-touch admissions and enrollment process, as well as a high-quality campus event program designed to increase both student interest and enrollment. Hiring, training, supervising, and evaluating the performance of all direct reports. Overseeing the hiring and annual evaluation process for all staff. Supervising the development of budgets and expenditures for recruitment and enrollment activities and on and off campus events. Representing the Office of Admissions and Merit Awards and University at major functions both in- and out-of-state to promote the University to a variety of constituents in a positive and professional manner. Working closely with Deans and Department Chairs and non-academic campus departments to achieve departmental-level goals and to provide quality services that are consistent with the goals of the department and University. Managing the application review process by providing supervision and direction at the following stages: counselor review, committee review, and faculty admissions committee review. Modeling, promoting and ensuring exceptional service delivery to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large.
Requirements: A master’s degree and a minimum of seven (7) years of progressively responsible experiences in admissions in a college/university are required. Must have experience supervising professional staff. Prior experience developing a strategic recruitment plan is preferred, along with experience developing budgets. CRM experience (preferably Slate) is preferred. Previous leadership experience at the associate director, senior associate, or director-level at a mid-sized or large institution is preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/18968. Applicants must submit a letter of interest, resume, and contact information for three (3) professional references. Application review will begin immediately; however, applicants are encouraged to apply by February 1, 2023 for best consideration. Coastal Carolina University is an EO/AA employer.
Student Services Manager III (CB85/61121847/FTE-S00751P), full-time position with benefits. SC State Pay Band: 08. Salary range: $80,000.00 – $100,000.00. Salary commensurate with education and experience. Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university. Must be willing to work evenings and weekends to support University need. Must be able to conduct day and overnight travel with some trips lasting as long as one week.

A master’s degree. Seven (7) or more years of progressively responsible experiences in admissions in a college/university. Must have experience supervising professional staff.

Prior experience developing a strategic recruitment plan is preferred, along with experience developing budgets. CRM experience (preferably Slate) is preferred. Previous leadership experience at the associate director, senior associate, or director-level at a mid-sized or large institution is preferred.

Superior communication, organizational, and interpersonal skills; supervisory and budget management experience in an admissions operation; expertise in facilitating organizational development and change; competency for analyzing recruitment-related data and assessing programming activities as part of a strategic enrollment planning initiative. Ability to form effective working relations with and coordinate the efforts of a variety of individuals and groups on campus: students, employees, faculty, staff, and administrators. Must maintain a positive attitude and be able to motivate staff. Must foster a commitment to diversity, equity, and inclusion.

Must be willing to work evenings and weekends to support University need. Must be able to conduct day and overnight travel with some trips lasting as long as one week.

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reasoning, Stress, Training, Verbal Communication, Written Communication

This position is public-facing and requires interaction with a variety of constituents, both internal and external. During peak times the position can be high stress due to application volume, visitor volume, and meeting enrollment goals.

Carrying, Lifting, Driving, Kneeling, Pulling, Pushing, Reaching, Sitting, Speaking, Standing, Walking, Writing

None of these Listed

Evening and weekend work is required. This work can occur both on- and off-campus during peak enrollment seasons.

Calculator, Computer and Peripheral Equipment, Copier, Fax, Scanner, Telephone, Vehicles

FTE-S00751P

1

05/01/2023

01/03/2023

Yes

https://jobs.coastal.edu/postings/18968