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Assistant Director of Community Outreach (Senior Student Services Program Administrator)

Job Details

Search #: 497057
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


The Department of Student Activities (DSA) at the University of Connecticut announces the opening of a full-time Assistant Director of Community Outreach. This position works under the direction of the Director of Community Outreach (CO) and develops and delivers programs and services related to student involvement in the Community Outreach area. This position supervises the Coordinator(s) of CO’s Jumpstart program in addition to having responsibility for other programmatic offerings within the areas, and works to collaboratively provide intentional and consistent programs, advisement, and support to all staff, students, and programs in the CO area as needed.

Community Outreach’s mission is to enrich learning at the University by preparing students to be active global citizens through engaging service activities that enhance the quality of life for both others and themselves. Offering a multitude of programs, CO engages and educates thousands of students across campus each year while partnering with dozens of community organizations, schools, and municipalities in the delivery of numerous services. Among CO’s values are: supporting community-based projects that address a real need as identified by the community and meet the needs of our students; creating quality community-based service projects; ensuring that our students are emotionally, mentally, and physically healthy, and have the ability to make responsible choices and take responsibility for their own safety and wellbeing; and promoting diversity and student development while enhancing skills and knowledge to serve in diverse communities.

The Department of Student Activities offers a diverse and exciting portfolio of educational, social, and recreational programs for the entire campus. The related programs and services reach from the classroom and residence halls to the sidelines and beyond and engage students with unique programs and initiatives defined by their quality, creativity, and effectiveness.

Student Activities staff are a progressive team of individuals, dedicated to the profession, prideful of our University, and committed to excellence.

The Division of Student Affairs and staff in the Department of Student Activities are committed to diversity, equity, and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments. The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.


Reporting to the Associate Director of Student Activities/Director of Community Outreach, this position will:

  • Hire, train, and supervise, professional staff engaged in the planning and execution of the University’s grant-funded Jumpstart program.
  • Be responsible for ensuring the proper implementation of all terms and conditions associated with the grant application.
  • Assist the Associate Director of Student Activities/Director of Community Outreach with the day-to-day operation of Community Outreach, including supervision of all staff; serving as a project leader on larger Community Outreach initiatives.
  • Assists in the preparation and monitoring of budget and expenditures.
  • Identifies, recommends, and implements improvements related to Community Outreach policies, procedures, and operations.
  • May act on behalf of the Director of Community Outreach as appropriate.
  • Provide oversight of programmatic aspects and student leaders associated with one or more community of practice.
  • Hire, train, and supervise students (undergraduates and graduates) in their personal and professional development.
  • Oversee the training and professional development of student leaders/participants.
  • Maintain regular contact with student leaders and community partners to resolve problems and address needs.
  • Collect and analyze program data.
  • Build and manage program partner relationships and support timely program partner data collection.
  • Recruit outside partners as needed.
  • Participate as a Learning Partner in an Alternative Break Program.
  • Provide on-site supervision of events/programs.
  • Provide, support, and participate in initiatives focusing on anti-racism, social justice, and the fostering of a campus community that is more diverse, equitable, and inclusive to all.
  • Identify, recommend, and implement program improvements.
  • Serve on University/Department committees.
  • Perform related duties as assigned.


  1. Bachelor’s degree and at least six years of related experience (at least two years of experience serving as an advanced/senior team member or working as a project lead) OR a Master’s degree and at least four years of related experience.
  2. Demonstrated experience with community service programs.
  3. Experience managing volunteers.
  4. Demonstrated knowledge of budgeting and fiscal management.
  5. Articulated commitment to, demonstrated understanding of, and/or experience working with diverse populations.

  1. Master’s degree in student affairs, student counseling, or another related field.
  2. Experience serving as a supervisor to graduate or professional staff.
  3. Demonstrated ability to identify and address issues related to the coordination of community services.
  4. Experience advising and/or supervising college students.
  5. Experience with/knowledge of Jumpstart-type/early literacy programs.
  6. Demonstrated experience integrating principles of diversity and inclusion into all aspects of program management.
  7. Experience/ability to conduct program evaluations and assessments.
  8. Experience fostering/building relationships with community and campus partners.
  9. Experience presenting information effectively to various constituent groups.

This is a full-time position based on the UConn Storrs campus and includes some nights and weekends. The University offers outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. The anticipated salary is $68,658 to $69,000. A telecommuting and/or a hybrid work schedule may be possible subject to authorization and University policy. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #497057. Please submit 1) a letter of interest and 2) a resume that demonstrates how you meet each of the qualifications and requirements of this position, and 3) contact information for three professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on January 31, 2023.

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

Advertised: Dec 22 2022 Eastern Standard Time
Applications close: Jan 31 2023 Eastern Standard Time


Working at UCONN

The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

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