Financial Aid Officer 2
University of California Los Angeles
$24.81 - $52.11 hourly
Under the general direction of the Financial Aid Supervisor, the Financial Aid Advisor provides information and advising to students and parents regarding all aspects of financial aid, including the financial aid application and delivery system, federal, state, and university financial aid programs, financial aid notifications, billing and receivables and the Direct Loan Program. Advise students and parents on budgeting, maintaining eligibility, enrollment and other financial aid questions and campus programs. Work closely with Admissions, Registrar's, Academic Counseling, Housing, Summer Session and Student Accounts to resolve student inquires. Using federal methodology, perform simple needs analysis in order to award and revise students financial aid packages. Exercise professional judgment as allowed under federal regulations in order to process add-on requests and petitions for re-evaluation. Special program responsibilities include the management of one or more special programs requiring specialized knowledge of the program structure and coordination with various entities including other campus departments. Provide prompt customer service response to heavy telephone and messaging services. Receive, review and track a high volume of all incoming financial aid documents and routing through appropriate work-flow for processing using regulations and guidelines to enter financial aid document status into the Financial Aid Management (FAM) system. Assist with outreach information fairs for entering and continuing students and families.
For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=86125
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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