University of Idaho

Classroom Scheduling & Enrollment Services Specialist

Location: Moscow

Division/College: Enrollment Management

Employee Category: Classified

Pay Range: $18.87 per hour or higher depending on education and experience

FTE: 1

Full/Part Time: Full Time

Position Summary:
This position is responsible for providing efficient and effective classroom scheduling and registration services to faculty, students, and staff. Extensive knowledge of UI academic rules, regulations, and policies is required.

Duties include assisting faculty, students, and staff with course scheduling issues, web grading, and registration regulations; working with scheduling software and systems; updating and maintaining accurate student records information; working with other Registrar Office staff to ensure excellent service to the University community and performing other duties as assigned.

This position is a member of the Office of the Registrar team and works cooperatively with others to achieve University and Office of the Registrar goals. This position reports to the Assistant Registrar.

Minimum Qualifications:

• High school diploma or equivalent

• Experience working in a customer service requirement
• Experience operating office equipment such as telephones, computers and various software

Preferred Qualifications:
Education:

• Bachelor’s degree

Experience:

• Experience in Registrar’s Office; Higher education
• Experience with Banner or other student information system
• Experience with scheduling software
• Experience working in a position with a strong attention to detail
• Experience working with automated records systems
• Experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations

Skills/Ability to:

• Excellent communication, interpersonal, and organizational skills
• Ability to adapt quickly to changing policies and procedures
• Demonstrated experience handling confidential information
• Ability to work with diverse groups of people
• Ability to handle difficult interpersonal situations with tact and diplomacy
• Ability to systematically research a variety of sources to collect requested information
• Ability to provide accurate and timely information and handle complex problems courteously and efficiently
• Ability to work in a repetitive, detail-oriented environment with a high amount of accuracy
• Ability to multi-task, prioritize, and manage time effectively

Physical Requirements & Working Conditions:



Required Licensures, Certifications or other


Posting Number: SP003579P

Posting Date: 11/15/2022

Closing Date:

Open Until Filled: Yes

Special Instructions:
Applications will be reviewed on an ongoing basis. Posting will remain open until a suitable pool of candidates is identified.

Applicants:
Please use your letter of qualification to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your letter of qualification will be used to demonstrate your communication and writing skills to determine your ranking among the other applicants for this position.

For resources about how to write a letter of qualification, please visit the HR website here: Applicant Resources – Careers | University of Idaho (uidaho.edu)

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.







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