Assistant Student Ombudsman (Student Services Professional II)

Job No: 521419
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time, On-site (work in-person at business location)


Position Summary

OPEN TO CURRENT SDSU EMPLOYEES ONLY

Division of Student Affairs and Campus Diversity



The Division works proactively to address systemic inequities through professional learning,

community building, advocacy, policy recommendations and organizational structures, while

facilitating an integrated vision and shared responsibility for prioritizing and advancing

institutional goals. We aim to foster an affirming campus culture based on the core values of

excellence, equity, diversity, belonging and inclusion through:

● Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;

● Fostering an environment that is welcoming, affirming, and empowering for students,

faculty, staff and alumni of all backgrounds;

● Enhancing the career and educational pathways of a diverse student body, the faculty

and staff; and

● Cultivating relationships with the local community that advance the well-being of

diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and

Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and wellbeing of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

San Diego State University is seeking an energetic and dedicated professional to serve as the

Assistant Ombudsman within the division of Student Affairs and Campus Diversity. Under the

direction of the Student Ombudsman, the Assistant Student Ombudsman performs complex

Student Services professional work characterized by student advisement and guidance in

individual and group settings. The assignments require the applications of a high degree of

judgment, persuasiveness, imagination and professional skills and knowledge. The Assistant

Student Ombudsman must engage in considerable administrative planning to develop creative

solutions, which integrate approaches across organizational lines, and must recognize specific

program needs and develop approaches for possible implementation to meet these needs.

The Assistant Student Ombudsman's work assignments may be complex and/or sensitive, and

involve multifaceted concerns of individual students, student organizations, administration,

faculty, community groups and appropriate committees.

The purpose of the personal contact with students, faculty and representatives of the outside

community is to provide or obtain information on problems of a potentially controversial

nature, necessitating explanation and interpretation of facts. A considerable degree of tact and

persuasiveness is required to achieve the desired results of understanding and /or cooperation.

The Assistant Student Ombudsman must be sensitive to the needs of the individuals and of the

groups contacted and must also have keen insight and a sound understanding of some of the

cause and effect relationships that exist at the campus.

The Assistant Student Ombudsman performs in-depth analysis of individual student or group

problems of considerable complexity. Situations are analyzed thoroughly in search of sound

solutions rather than being quickly conceived utilizing standard techniques and devices. The

Assistant Student Ombudsman must be able to readily identify problems and alternative

solutions available without assistance from guidelines and formulas.

For more information regarding Student Affairs and Campus Diversity, https://apptrkr.com/get_redirect.php?id=3692833&targetURL=click here.

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 6/30/2024 with the possibility of reappointment or permanency. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the

professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Specialized Skills Required

● Experience using Microsoft Office applications and Google applications

Preferred Qualifications

● Education: Master's degree from an accredited college or university in counseling, higher education, student affairs or job-related field.

● Extensive experience working with students in an Ombudsman type of environment within the CSU system.

● Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds.

● Experience working with college students and parents.

● Experience conducting presentations in small and large group settings: facilitating

workshops using effective public speaking techniques.

● Experience advising and/or counseling students in academic and/or co-curricular settings.

● Experience working in a high stress environment.

● Experience using Maxient.

● Experience working with a student grievance process.

Compensation and Benefits



Starting salary upon appointment is not expected to exceed $4,610 per month.



Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.



San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click https://apptrkr.com/get_redirect.php?id=3692833&targetURL=The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the

professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Specialized Skills Required

● Experience using Microsoft Office applications and Google applications

Preferred Qualifications

● Education: Master's degree from an accredited college or university in counseling, higher education, student affairs or job-related field.

● Extensive experience working with students in an Ombudsman type of environment within the CSU system.

● Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds.

● Experience working with college students and parents.

● Experience conducting presentations in small and large group settings: facilitating

workshops using effective public speaking techniques.

● Experience advising and/or counseling students in academic and/or co-curricular settings.

● Experience working in a high stress environment.

● Experience using Maxient.

● Experience working with a student grievance process.

Compensation and Benefits



Starting salary upon appointment is not expected to exceed $4,610 per month.



Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.



San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click https://apptrkr.com/get_redirect.php?id=3692833&targetURL=

Starting salary upon appointment is not expected to exceed $4,610 per month.



Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.



San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,610 - $6,556 per month.

SDSU Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on December 16, 2022. To receive full consideration, apply by December 15, 2022. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Beau Barron at bbarron3@sdsu.edu.


Advertised: Dec 02, 2022 (11:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/521419/assistant-student-ombudsman-student-services-professional-ii







Copyright ©2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-bd287f91af53654ca46e152d450f50b3