CLINICAL RESEARCH COMM SPECIALIST II, DCRI RO*

Employer
Duke University
Location
DCRI - Research Comms & Engagement

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Clinical Research Communication Specialist II

Seeking Experienced Clinical Research Communicator with a focus on Diversity, Equity, and Inclusion

The DCRI’s Research Communications & Engagement (RC&E) team is seeking an experienced Clinical Research Communications Specialist II to join our team. We encourage people from every race/ethnicity, belief, gender, sexual identity, background, and culture to join our team as we build a diverse and inclusive institute that represents the full diversity of the research communities we serve.

This team member is responsible for co-leading the development of communications strategies and tactics to support DCRI-led clinical research projects, which range from traditional clinical studies to industry consortiums and partner collaborations. Our communication programs are designed to engage a broad range of stakeholders, ranging from patients and caregivers to clinicians, researchers, healthcare leaders, and policy makers.

The ideal candidate will possess excellent project management and communications skills with a strong attention to detail. The candidate must be able to work with and manage teams of people, without having direct supervisory responsibilities. This position requires a background in the specialized field of clinical research communications, clinical research knowledge, strong writing skills, and expertise in translating scientific and medical concepts into plain language for various audiences. Other skills of interest include Spanish or other foreign language fluency, experience communicating with underrepresented communities in clinical research, and competency in the use of a wide range of digital communications tools and tactics.

About DCRI Research Communications & Engagement (RC&E)

The DCRI’s RC&E team is a specialized health communications agency serving external research sponsors (e.g. NIH, FDA, biopharma industry). We are fully billable and accountable to our research sponsors, not corporate communicators. We are comprised of clinical research communicators with decades of experience developing compelling, informative, and strategic communications in support of our research programs and studies. Our team members include communications strategists, marketers, social media specialists, web developers, videographers, photographers, production managers, and medical writers and editors. We understand the science of communications and work alongside our research sponsors and project teams to produce print, multimedia, and digital communications that engage a wide range of stakeholder audiences. Our communications programs support research operations, including recruitment, retention, ongoing engagement, and translation of research into care.

Our Commitment to Diversity, Equity, and Inclusion

The DCRI has a long history of engaging representative stakeholders at every step of the research process. Key to the success of the DCRI is our Research Together program, which builds and sustains equitable, authentic, and collaborative relationships with key stakeholders in our research communities, including patients and their caregivers. This foundation supports the integration of stakeholder values and beliefs into the research development and dissemination process. Recognizing that engagement and communications are inextricably linked, the DCRI’s RC&E team boasts decades of experience developing compelling, informative, and strategic communications in support of our research projects. This team aspires to reflect the diversity of the research communities we aim to serve. The DCRI Research Together and RC&E teams use a holistic, inclusive approach to develop culturally relevant content and dissemination strategies that promote meaningful collaborations between and among our researchers and research communities.

About the Position

The Clinical Research Communication Specialist II supports project management, writing, and development of all deliverables, ranging from communications plans to brochures, press releases, social media posts, and informational websites. This team member partners with the research sponsor and others in the RC&E department, including the graphic design, production and digital groups, to manage the written content through to final format.

For our traditional clinical studies, the Clinical Research Communications Specialist II is responsible for helping to analyze the clinical protocol and identify critical information necessary for successful participation by sites and study participants. Complex protocol concepts are written in easily understood terms and provided to sites and study participants through a variety of products. These products include recruitment and retention guides, posters, advertisement templates, informed consent flipbooks, study procedures manuals, mini-protocols, quick-reference guides, pocket cards, newsletters, and participant education materials. The target audience for these materials includes principal investigators, study coordinators, research participants and their families.

** NOTE: This is a remote position with the opportunity for communicators local to Durham, NC, to work on-site. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC.

Key Responsibilities:

  • Assist in the project management of the entire communications portfolio of work for a given sponsor or project, ensuring on-time, on-budget, and high quality delivery.
  • Co-lead the development of communications plans for a given sponsor or project, and the execution of those plans.
  • Demonstrate a commitment to professionalism, diversity, equity, and inclusion.
  • Identify, plan, and develop a range of digital and printed materials to support trial and project engagement among key stakeholders.
  • Review and provide input on participant recruitment and retention plans; suggest innovative strategies to meet diversity goals and overcome recruitment and retention challenges.
  • Provide input on technologic applications to optimize participant recruitment and facilitate site study operations and performance.
  • Research social media and other trending technologies and suggest appropriate tactics to improve stakeholder engagement.
  • Manage the translation process of relevant materials to reach diverse populations.
  • Act as the team liaison for developing and finalizing content and relaying input on design and formatting options.
  • Manage timelines and ensure that all materials are completed to the satisfaction of the DCRI clinical operation teams, principal investigators, and sponsors and are in compliance with relevant regulations, standard processes, policies, and procedures.
  • Provide input for the development of proposals for new work and project budgets.
  • Collaborate with other functional groups within the organization to support project goals.
  • Track and report feedback received to identify areas of success and improvement.

Required Knowledge, Skills, and Abilities:

  • Knowledge and experience in the coordination, planning, and implementation of communication strategies and tactics.
  • Comprehensive therapeutic knowledge, including medical terminology.
  • Working knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.
  • Ability to understand and interpret clinical protocols and associated study specifications.
  • Expertise in translating scientific, medical and complex concepts into more easily understood language for various audiences.
  • Strong communication and interpersonal skills, including a good command of the English language.
  • Ability to take initiative and work independently.
  • Strong organizational and problem-solving skills.
  • Demonstrated ability to deliver quality results.
  • Good teamwork and leadership skills.
  • Excellent customer service skills.
  • Ability to manage competing priorities.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.
  • Strong software and computer skills, including proficient use of MS Word, WordPress, Adobe Acrobat, and SnagIt.

Minimum Qualifications

Education

Work requires a bachelor's degree in English, journalism, graphic design, or related field.

Experience

Two years of clinical research communications experience OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Qualifications

Education

Work requires a bachelor's degree in English, journalism, graphic design, or related field.

Experience

Two years of clinical trial communications experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE "

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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