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Academic Counselor - TRIO Student Support Services Program

Job Details

TRIO Student Support Services is a long established federally funded program designed to assist students who are first generation to college, have a financial need (low-income), and/or have a documented disability. The Academic Counselor of TRIO SSS will report to the TRIO SSS Program Director and will work collaboratively with other TRIO SSS staff and related support personnel at the College to perform the following responsibilities:

Provides academic, career, retention and financial literacy counseling to a cohort of TRIO SSS students in the program.Develops and provides Individual Student Academic plans, advising, and monitors students’ progress, utilizing grades, conferences, instructor feedback and other appropriate information for new and continuing TRIO SSS students.Provides workshops for TRIO SSS students on financial aid, financial literacy, transfer to a four-year college, self-management and study strategies.Works collaboratively with the Office for Students with Disabilities and Deaf Services (OSD/DS) to review appropriate documentation and develop accommodation plans for TRIO SSS students with disabilities.Coordinates the TRIO SSS Ambassadors program.Consults with faculty, Financial Aid Office, the Center for Academic Program Support (CAPS), and TRIO SSS staff, on behalf of program students.Plans and facilitates TRIO SSS Program Day, monthly workshops, transfer trips, cultural and other activities for program students.Provides recruitment/outreach to students through class presentations, college events, and other initiatives. Some initiatives might include night and/or weekend commitments.Establishes and maintains confidential records and contributes to program record keeping system.Participates in all other operational aspects of the project, including program planning and development.Performs other duties as assigned.Qualifications

REQUIRED:

  • Master’s Degree in Education, Human Services, Sociology, Psychology or closely related field;
  • Three (3) years’ experience in TRIO or similar programs that serve underrepresented groups, preferably low-income, disabled, and/or first-generation students OR an equivalent combination of education, training, and experience;
  • Demonstrated experience working with college students;
  • Experience with academic planning and advising;
  • Experience with peer mentoring and tutoring programs;
  • Ability to work independently and/or as a team member;
  • Strong computer skills;
  • Good oral, written and interpersonal communication skills;
  • Ability to work effectively with a diverse faculty, staff and student body.
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

PREFERRED:
  • Experience in higher education;
  • Experience with Student Administration software (i.e. Banner);
  • Bilingual (English/Spanish); Knowledge of American Disabilities Act;
  • Presentation skills;
  • Experience with group design and facilitation;
  • Background in assessment, career development, and financial literacy counseling.
Are you excited and interested in this role but don't meet every requirement? We encourage you to apply anyway. A LinkedIn Gender Insights study shows that women and people of color are less likely to apply to jobs unless they meet every qualification.

Holyoke Community College is dedicated to Equity, Diverse, Inclusive, and Belonging, so we genuinely courage you to apply even if your experience doesn't align perfectly with every qualification in the job description.

MCCC/MTA Unit position - 11 month position

Salary: Grade 5; Salary Range: $54,687 - $56,764.00/year; Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits.

Funding Source: Grant-funded through August 31, 2023. Continuation after August 31, 2023 is contingent upon funding.

Hours: 37.5 hrs. /week

**Please Note:Candidates for employment should be aware that all Holyoke Community College students, faculty, and staff must be fully vaccinated by the start of your employment. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.


Organization

Working at Holyoke Community College

Since its founding in 1946, Holyoke Community College has focused on inspiring futures through education and training, access, and engagement. The goal is simple-exceptional preparation for personal and professional success through education for all learners.

HCC's highly-qualified, committed faculty and staff engage learners through innovative, relevant instruction and comprehensive student support services, ensuring that our students are well prepared for their next step in life-whether to transfer to a four-year institution, to advance in a career, to build skills, or simply to enhance their quality of life.

HCC faculty and staff support students in discovering their academic abilities and career aptitudes for the future they choose. We think they'll find that HCC provides the best start for attaining their goals, for one of the best dollar values in education today.

Enrollment

Located in Western Massachusetts' scenic Pioneer Valley, HCC draws students from more than 70 cities and towns throughout the region and from beyond. As a gateway to quality, accessible education and career advancement, more than 100,000 students have come through the doors seeking to realize their dreams and aspirations. HCC boasts the largest enrollment and awards the highest number of associate degrees and certificates among Western Massachusetts community colleges. At the college's 65th commencement in May 2012,a total of 1,000 students received approximately 1,026 associate degrees and certificates. Graduates ranged in age from 18-80, and came from 70 Massachusetts towns, as well as Connecticut, New Hampshire, Vermont, and from as far away as Florida, Michigan, Missouri and South Carolina. Our international grads included citizens of Israel, Malawi, Peru and South Korea.

Programs

HCC offers more than 100 associate degree and certificate options, as well as adult basic education/GED programs, education and training for business and industry, and noncredit community service personal and professional enrichment courses. To accommodate students' busy lives, HCC offers day, twilight, evening, weekend, and online classes. Academic programs, in a variety of disciplines, are designed for immediate career entry or for transfer to four-year institutions. Plus, for those seeking additional intellectual challenge in their coursework, HCC is known for its exceptional learning communities (team-taught interdisciplinary courses organized around a common theme) and its Commonwealth Honors program, among other programs and services.

Transfer

HCC has the highest transfer rate of any community college statewide, holding articulation agreements with more than 27 colleges and universities. Many students attend HCC with the intention of transferring to a four-year college or university. And many do so after graduating-often with generous and even full scholarships-to public and private four-year colleges and universities across the country. Locally, HCC is the largest feeder institution for Westfield State College and UMASS Amherst.

Immediate career entry

HCC offers short-term certificates and training for students whose goal is immediate career entry. HCC's Career Center provides additional assistance in helping students obtain employment in the region's many workplaces.

A vibrant community resource

Throughout the year, HCC is home to numerous recreational and cultural activities and events that are open to the community. View an art exhibit at the Taber Art Gallery, catch a live performance at the Leslie Phillips Theater, enjoy the college's annual Jazz Festival, or come watch one of HCC's competitive varsity athletic games. HCC has the largest disc golf course in Western Massachusetts, and it's free and open to the public.

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