Position: Hourly SAS Program Assistant       
                                                     
Department: Student Accessibility Services
Location: San Jose Community College
Date: 11/28/2022
Pay rate: Range 75/$24.82

POSITION PURPOSE
Under the direction of an assigned administrator, performs a wide variety of program-related clerical,
operational, and service activities related to programs serving a targeted population, where the
identification of students and/or eligibility for program and the verification of continued eligibility are
necessary. General supervision is provided by supervisory or management personnel. Functional
direction may be provided by academic personnel.

KEY DUTIES AND RESPONSIBILITIES:
1. Assist in developing, monitoring, coordinating, and improving a specialized college, grant or
categorically funded program providing supportive services.
2. Provide liaison support for students with faculty, staff, and mentors relative to program functions,
goals and objectives.
3. Provide information and assistance to students and potential students regarding program
requirements and services. Assist with the intake process.
4. Make recommendations on the eligibility or continued participation of students in the program,
using prescribed regulations or requirements, as necessary.
5. Assist students with various college and outside agency procedures such as registration,
completion of forms and documents, and identification of mentors.
6. Provide students with specific program resources such as mentors, interpreters, and tutors.
Coordinate services with and refer students to other college staff, programs and to community
mentors or support agencies.
7. Maintain program accounts and perform regular bookkeeping activities pertaining to the financial
reporting and documenting of assigned program. Assist in developing and monitoring the
program budget and expenditures.
8. Confer with students regarding academic and vocational concerns. Recommend contact with
advisors, mentors, or counselors as required.
9. Collect, compile, and assemble statistical data on program activities and participation from a
variety of sources for completion of forms, the preparation of various files, and activity statistics.
Identify and resolve discrepancies.
10. Prepare and maintain students' confidential records and files; compose and type
correspondence, memoranda and statistical materials; assist in preparing reports and budgetary
estimates; answer phones.
11. Assist in the development and dissemination of relevant program publicity.
12. Maintain a master calendar for program staff and make appropriate travel and meeting
arrangements.
13. May oversee the work of student workers and program tutors.
14. Assist in the recruiting and orientation of mentors.
15. Perform other related duties as assigned.

EMPLOYMENT STANDARDS

Knowledge of:
1. Basic functions and programs of a community college or similar educational setting.
2. The needs and sensitivities of special and disadvantaged student populations.
3. Governmental, community and social services organizations and their functions.
4. Applicable state and federal laws, regulations and guidelines.
5. Accounting and bookkeeping methods and practices.
6. Office administrative practices and procedures including filing and the operation of standard
office equipment which includes personal and on-line computers and appropriate application
software.

Skills and Ability to:
1. Learn, apply and explain relevant laws, regulations, policies and procedures.
2. Handle sensitive matters with diplomacy and tact.
3. Work with a significant degree of independence in carrying out assigned duties and schedule
work to effectively meet deadlines and time schedules.
4. Exercise sound judgment within established guidelines.
5. Prepare clear, concise and complete reports and other written materials.
6. Monitor and help prepare a program budget.
7. Type at a rate of speed necessary for effective job performance.
8. Apply language skills to read and interpret documents such as operating and maintenance
instructions, procedure manuals and governmental regulations; write routine reports and
correspondence; and speak effectively before groups of students or employees of the college.
9. Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common
fractions, and decimals; convert from one unit of measure to another; compute rate, ratio and
percent.
10. Utilize reasoning to resolve practical problems, and deal with a variety of concrete variables in
situations where only limited standardization exists; interpret a variety of instructions furnished in
written, oral, -diagram- or schedule form.
11. Effectively communicate and interact with persons of diverse backgrounds and abilities.
12. Establish and maintain cooperative working relationships with those contacted during the course
of work.

Experience and Education:
1. Associate's degree or equivalent from a two-year college or technical school.
2. Six months to one-year related experience and/or training working with individuals with disabilities, preferably on the adult level.

WORKING CONDITIONS

Environment:
1. Typical office environment.

Physical Demands:
1. Dexterity of hands and fingers to operate a computer keyboard.
2. Sitting or standing for extended periods of time.
3. Hearing and speaking to exchange information in person or on the telephone.
4. Seeing to read a variety of materials.


Interested applicants are to submit a resume & a letter of interest to Edina Rutland (edina.rutland@sjcc.edu). Please contact Edina Rutland if you have any questions. This position is temporary with the possibility of extension.








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