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Data Center Technician

The University of Tennessee, Knoxville
Knoxville, TN

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Job Details

Data Center Technician

The University of Tennessee

Office of Information Technology

The Office of Information Technology is seeking to fill a regular part-time position (30 hours/week) on the Data Center service team. Candidates must possess good oral/written communication skills and have the ability to work well in a team environment.

This position is evenings/weekends with the following normal shift hours:

    Monday, 4:00pm - 10:00pmSaturday, 12 noon - 12 midnightSunday, 12 noon - 12 midnight

Duties and responsibilities include:

- Monitor and control electronic computer and peripheral data processing equipment in a complex client/server environment

- First level of support in monitoring for environmental and system hardware/software/network problems with appropriate escalation to second level of support when necessary

- Answer Help Desk calls and provide assistance/initiate creation of trouble tickets as appropriate

- Participate in training activities of junior staff

- Work independently and make decisions on how to solve problems needing immediate solutions

- Interface and serve as a resource for University IT support personnel inside and outside of OIT

Education: Associate degree in a related field or equivalent related experience

Experience: Three years of related experience.

Job: Information Technology - Technical
Primary Location: US-Tennessee-knoxville
Organization: Oit Service Centers
Schedule: Full-time
Job Posting: Nov 21, 2022, 2:42:10 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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