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Public Safety Communication Officer II

Employer
Georgia Institute of Technology
Location
Atlanta, Georgia

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Job Title: Public Safety Communication Officer II
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 252278
Job Summary

Operate the public safety radio, telephone and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls, for service and information from public, and dispatch personnel to the scene to provide service and assistance. Input data into computer to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under the direct supervision of the Communications Supervisor, the communications officer receives the request for police, fire and emergency medical assistance from the public.

Responsibilities
  • Operate police radio, telephone, and computer equipment.
  • Maintain communication with Officers and public in emergency and non emergency situations.
  • Monitor burglar and fire alarms, CCTV, and card access systems, receive calls for service.
  • Dispatch appropriate personnel to the scene to provide service and assistance.
  • Input data into computer systems to create and maintain records of activities and services.
  • Perform other duties as assigned

Required Qualifications

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications
Georgia POST Communication Officer Certification or the ability to obtain certification within 12 months.

Required Experience
One to two years of job related experience

Preferred Qualifications

Preferred Educational Qualifications
Technical Diploma, Associate's Degree or two years college course work

Knowledge, Skills, & Abilities

SKILLS
excellent verbal communications skills; ability to remain calm under stressful situations; solid working knowledge in dispatching, data compilation, data entry, regulations and laws

Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

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