Responsibilities and Duties
Verifies and inputs patient health insurance coverage; reconcilles payments and balance bills the appropriate accounts to maximize collections; collects and compiles electronic claims and interfaces information to student health insurance companies through third party billing company; communicates with insurance companies regarding unpaid/underpaid claims and denials; and provides customer service to Health Center patients regarding insurance and billing questions and issues. Uses electronic medical record system for updating and retrieving information regarding patient demographics and insurance eligibility from files and databases; cross-trained to perform medical records duties during busy times at the Health Center. Serves as the back-up medical receptionist at the front desk of the Health Center. Schedules appointments, checks patients in and out, invoices patient charges, answers phones and provides the first departmental contact for all patients, guests, and visitors.
Qualifications and Skills
High school diploma or equivalent.One year of accounting clerical experience.Ability to perform moderately complex accounting and clerical duties.Knowledge of customer service standards when dealing with the public, employees, patients and parents.Experience with Microsoft Office applications, multi-line phone systems, copiers, scanners and fax machines.
Experience working in a health care facility, and experience with electronic medical records a plus. Certification in Medical Coding and Billing.Knowledgeable in the application of medical office practices, procedures and equipment.Experience or familiarity with insurance payments, insurance verification and explanation of benefits.Familiarity with HIPAA policies and standards related to the confidentiality and security of medical records.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.Organization:
Student Affairs DivisionPrimary Location:
Main CampusJob Posting:
Nov 22, 2022