Application Administrator
- Employer
- Illinois State University
- Location
- Normal, Illinois
View more
- Administrative Jobs
- Technology, IT Support & Training
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Job No: 514811
Work Type: On Campus
Location: Normal, Illinois
Title: Application Administrator
Employee Classification: IT Technical Associate
Division Name: Academic Affairs
Department: Dean of Education
Campus Location: Normal, IL
General SummaryThe Application Administrator ensures the proper functioning of applications used by an organization. They provide timely response, diagnosis, and resolution to requests received by the help desk, prepare servers/services, and install and configure server software. They also perform root cause analysis for issue resolution and prevention.
The Application Administrator is a professional in the IT department who is critical to keeping the applications in an organization running. They coordinate with development teams to identify needs and work with network engineers, system administrators (ISU-TS ION, WEB, and Apps Divisions) to design application server environments.
This role will provide support, guidance, and overall administration of systems such as Confluence, SOPPA, Skyward (or similar SIS), Watermark Faculty Success (formerly Digital Measures), TeacherEase, and Google Workspace.
The College of Education and Laboratory technology team provide direct support to K-21 students, staff, and instructors. As a member of our team, you will join in serving teacher education through the support of instruction, teacher preparation, and the systems required to support those services.
University Benefit Highlights:
- Health, dental, vision, and life insurance
- Retirement and supplemental retirement
- Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid vacation and sick time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/
Required Qualifications- Any combination totaling two years from the following categories:
a. Progressively more responsible work experience in an Information Technology (IT)-related profession
b. College course work in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
- 60 semester hours or Associate's degree equals one year
- 90-120 semester hours or Bachelor's degree equals two years - Understanding of relational database concepts, administration, queries, and ability to use one or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
- Knowledge and experience working with different Server Operating Systems such as Windows Server (2016 and 2019), Red Hat Enterprise Linux
- Knowledge of IT Infrastructure Hardware such as servers, storage, networking, and backups
- The ability to write and communicate in a professional manner, especially when communicating technical information to a non-technical audience.
- Strong technical aptitude with an understanding of computer hardware, operating systems, and software founded on either academic coursework or hands-on experience.
- The ability to apply critical thinking to solve complex problems.
- Ability to follow established procedures, even in high-pressure and time-sensitive situations.
- Bachelor's or advanced degree in IT or related field
- Knowledge and experience with source control, issue tracking, and ITSM
- Knowledge of Web Server Software such as Apache, IIS, Tomcat, WebLogic
- Knowledge of Student Information Systems (Skyward), digital gradebooks, Google Workspace, and mobile device management.
- Knowledge of Single Sign-On concepts
- Strong project, analysis, and research skills
- Knowledge and experience with scripting languages and associated software to leverage, improve, and automate processes (PowerShell, RunDeck, Perl, etc.)
- Experience with virtual computing (VMware)
- Experience in software testing, including creating test plans, creating test cases, test execution, and documenting defects
- Experience with and ability to perform various system administration duties for assigned applications including installation, configuration, system backup, monitoring, and patch management
- Experience in education administrative systems
- Vendor Certifications like MCP, MCSA, MCSE, Oracle, Google Administration, etc.
- Knowledge of web and object-oriented programming languages: HTML, XML/XSL, CSS, PHP, JAVA
Core Hours: 8:00am-4:30pm Monday through Friday
Functional ExpectationsMust be able to complete the following with or without a reasonable accommodation:
- Remain at a workstation for extended periods.
- Distinguish colors on a monitor.
- Effectively communicate on a daily basis.
December 2022
Salary Rate / Pay Rate$4,583 - $5,000 per month
Required Applicant DocumentsResume
Cover Letter
Reference List
PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Optional Applicant DocumentsTranscripts - See Special Instructions to Applicants for additional options
Writing Sample - An example of technical writing or formal documentation that you have created detailing a technical process, workflow, or system, written for a general audience
Certification of Retirement Annuity
PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for ApplicantsPlease fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.
Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Kira Shelton
Human Resources
kgshelt@ilstu.edu
(309) 438-2120
This position is subject to a criminal background investigation based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Application Opened: 12/07/2022 02:50 PM CST
Application Closes: 12/14/2022 11:55 PM CST
Organization
About
Illinois State University, founded in 1857, is the oldest public university in Illinois. Illinois State is a co-educational, residential university committed to fostering a small-college atmosphere with large-university opportunities and promoting the highest academic standards in teaching, scholarship, and community service. Serving more than 20,000 students, our six colleges offer 178 undergraduate majors, 77 minors, 102 master’s programs, 18 doctoral degrees, and 42 certificate options. We have repeatedly been named a “Great Place to Work” by the Chronicle of Higher Education.
Illinois State University is committed to and accountable for advancing equity, diversity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our mission.
Vision
Illinois State University, a first-choice public university, will be increasingly recognized as a national leader for educating high-achieving, motivated students who seek an individualized and transformative experience at an institution that:
- Offers premier undergraduate and graduate programs that integrate traditional knowledge and methods with emerging ideas and innovations
- Generates knowledge through high-quality research, scholarship, and creative activities
- Supports student learning and development inside and outside of the classroom
- Serves the region, state, nation, and world through its commitments to responsible stewardship, meaningful civic engagement, cultural enrichment, and the development of global citizens
Mission
We at Illinois State University work as a diverse community of scholars with a commitment to fostering a small-college atmosphere with large-university opportunities. We promote the highest academic standards in our teaching, scholarship, public service and the connections we build among them. We devote all of our resources and energies to creating the most supportive and productive community possible to serve the citizens of Illinois and beyond.
Values
Pursuit of Learning and Scholarship
Illinois State University works with students as partners in their educational development inside and outside of the classroom so that students come to appreciate learning as an active and lifelong process. The University contributes new knowledge through research, scholarship, and creative activities in which all students, faculty, and staff are encouraged to participate. Faculty members embrace a balanced teacher–scholar model that values their contributions as teachers (facilitators of learning) and scholars (creators and discoverers of knowledge and information).
Individualized Attention
Illinois State University provides a supportive environment that places all learners at the center of teaching and scholarship. Innovative curricular and cocurricular programs, strong student-faculty-staff connections, and superior student services focus on each student as an individual. The University fosters academic and personal growth, recognizes unique educational aspirations, and acknowledges that each faculty and staff member is integral to student success.
Diversity
Illinois State University affirms and encourages community and a respect for differences by fostering an inclusive environment characterized by cultural understanding, ethical behavior, and social justice. The University supports a diverse faculty and staff who mentor a diverse student population. The University endeavors to provide opportunities for all students, staff, and faculty to participate in a global society.
Integrity
Illinois State University promotes an environment defined by the highest ethical standards. Leadership of the University is characterized by stability, adherence to shared values, collaborative decision making, and accountable stewardship of all university resources. Members of the University community work collaboratively through shared governance to ensure the success of the University and are dedicated to making ongoing improvements, always enhancing their contribution to Illinois State University and building on prior accomplishments. Teaching and learning, including research and creative activities, are conducted at the highest level of academic quality and integrity.
Civic Engagement
Illinois State University prepares students to be informed and engaged global citizens who will promote and further the goals of society. The University promotes active learning experiences through which students will gain an awareness and understanding of civic engagement as a lifelong responsibility. The University partners with business, industry, government, and educational entities providing leadership in local, statewide, national, and international initiatives; expanding service and outreach; and enhancing financial support for instructional, scholarly, and service activities.
Illinois State University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding affirmative action, nondiscrimination, and anti-harassment. Illinois State University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, order of protection, gender identity and expression, ancestry, age, marital status, disability, genetic information, unfavorable military discharge, or status as a veteran in employment, educational programs and activities, or admissions. Inquiries or complaints may be addressed by contacting the director of the Office of Equal Opportunity and Access by email at EqualOpportunity@IllinoisState.edu, by calling (309) 438-3383, or by mail at Illinois State University, Campus Box 1280, Normal, IL 61790.
- Website
- https://hr.illinoisstate.edu/prospective/opportunities/
- Telephone
- 309-438-8311
- Location
-
Campus Box 1300
Illinois State University
Normal
Illinois
61790
US
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert