This job has expired

Front of House Director McFarlin

Southern Methodist University
Dallas, TX

View more

You need to sign in or create an account to save a job.
Salary Range: 

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Department:

Campus Services, comprised of SMU Hospitality (Dining and Catering), Conference and Event Services, Parking and Id Card Services, Mail and Copy Central, SMU’s Bookstore, and SMU Child Care Center, largely fund their operations through revenue generated from the sales of goods and services.  In addition, Campus Services also contributes significantly to the bottom line of SMU’s operating budget, and is committed to providing premier customer service, increasing revenues and decreasing expenses, and sustaining operational excellence.  For more information, visit our web site at:

Conference and Event Services, a division of Campus Services, manages camps and conferences throughout campus, McFarlin Memorial Auditorium, as well as non-athletic events in Moody Coliseum and the Miller Event Center.

For more information on McFarlin Memorial Auditorium please visit:

About the Position:

Responsible for the overall operation of McFarlin Memorial Auditorium: a 2,386 seat, multi-purpose, full-service facility.  Serves as primary contact for booking requests and coordinates all scheduling for use of the Auditorium facilities.  Develops a plan to actively market and solicit appropriate events to be scheduled. Arranges for and coordinates all necessary event  support services.  Supervises part-time usher staff and student workers, as well as contracted services, using university personnel procedures and practices.  Administers fiscal operations and monitors budget expenditures.  Develops and implements long range operational goals, objectives and renovation projects for the Auditorium. Maintains positive customer service relationships with other university departments and personnel, community organizations and the general public.  

This role is an on-campus, in-person position.

Essential Functions:

    Serve as director on duty when events take place.  Manages issues and is a presence in McFarlin Memorial Auditorium.

    Serve as primary contact for booking requests and coordinate all scheduling for use of the Auditorium.

    Creates all contracts for events and ensure all required forms are received. Creates the unified customer invoice combining vendor invoices, back of house invoice and any rentals. Manages the accounts receivable process.

    Administer and monitor budget expenditures and projections, assist with the administration of the McFarlin Memorial Trust Fund budget.  Will provide a written report detailing anticipated expenses or projects funds from the Trust will be used. Provide profitability reports that detail labor costs and revenue, number of shows and attendance, etc. 

     Maintain positive customer service relationships with other university departments and personnel, community organizations and the general public. Handle all related correspondence with promoters, organizers, other campus departments, etc. 

    Develop and implement long range operational goals, objectives and renovation projects for the Auditorium.

    Assist with events in the Martha Proctor Mack Grand Ballroom, Moody Coliseum, Miller Event Center and Summer Conferences as requested.

Education and Experience:

Bachelor’s degree is required.

A minimum of three (3) years of experience is required. Experience with event and production planning required. 

Knowledge, Skills and Abilities:

Candidate must be proficient in Microsoft Word, Excel and Outlook. Candidate with experience in Adobe, CRM, and event and conference management software is preferred.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.  

Physical and Environmental Demands:

    Sit for long periods of timeBend, crawl and squatReach above shoulders
Deadline to Apply:

Deadline to apply: December 8, 2022

Priority consideration may be given to submissions received by November 28, 2022.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected].


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas
Job: Administrative Managers & Professionals
Organization: Auxiliary Services
Schedule: Full-time
Shift: Variable
Employee Status: Regular
Job Type: Staff
Job Level: Individual Contributor
Travel: No
Job Posting: Nov 18, 2022, 5:36:34 PM
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert