Job Description:

Full-Time Financial Aid Counselor: Financial Aid; 37.5 hours per week; MCCC/MTA Unit Professional Position; Pay grade 3.

Summary: Financial Aid is open Monday/Tuesday/Thursday/Friday from
9AM - 5PM and Wednesday from 9AM - 6PM. The staff member is required to work Monday/Tuesday/Thursday/Friday from 9AM - 5PM and Wednesday from 10AM - 6PM. The potential candidate will be working primarily on the Haverhill Campus for the Financial Aid Office and assisting at the Lawrence Campus to cover as needed.

RESPONSIBILITIES: This position will report directly to the Director of Financial Aid and will be required to perform the following:

• Advises students about financial aid eligibility, application procedures, aid programs, costs, debt management and financial planning.
• Ensures compliance with all applicable Federal, State and College regulations and policies.
• This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
• Evaluates documentation provided by students; performs verification and conflicting data resolution.
• Exercises professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
• Serves as a website content writer/editor
• Presents financial aid workshops to students, parents, and the college community.
• This position will also be assigned administrative responsibility for particular Title IV, State, or Institutional program(s).
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Financial Aid Counselor - HB 1069.doc

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Business Administration, Accounting, Human Services, Sociology, or closely related field; with two (2) years' experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.
• Knowledge of federal and state financial aid regulations and programs.
• Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service.
• Able to work in fast-paced team environment and have the ability to handle several assignments simultaneously.
• Must be able to respond effectively to questions and prepare materials in response to inquiries.
• Strong time management skills.
• Knowledge of Microsoft Office.

PREFERRED QUALIFICATIONS:

• Banner Student Information Systems experience preferred.
• Experience working in community college and/or One-Stop Enrollment Services setting preferred.
• Strong preference for bi-lingual (Spanish/English) candidate in order to best serve the needs of the College's Hispanic/Latino population.
• Experience working with and supporting a culturally diverse

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

COVID-19 VACCINATION REQUIREMENT: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff have been fully vaccinated since January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

Additional Information:

GRADE AND SALARY: Anticipated salary range is $47,957.00 to $52,570.00 annually; pay grade 3. Includes a complete fringe benefit package such as competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

Application Instructions:

TO APPLY: To be considered for this position you must submit a cover letter & resume online.

POST#: 267789

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219, 978-556-3928/ etrelegan@necc.mass.edu. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery