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Coordinator, Veteran and Military Student Success

Murray State University
Murray, KY

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Posting Number:


Job Title:

Coordinator, Veteran and Military Student Success

Type of Employment:

Regular Full-Time

Work Location:

Murray, KY

Employment Term:

12 Months

Position Type:

Staff - Exempt (Monthly)


Veteran's Affairs

Summary of Job Duties and Responsibilities:

Manage Office of Veteran and Military Student Success. Responsible for retention and recruitment of veteran and military students. Certifies academic records for veteran students Counsels students regarding academic and governmental regulations.

  • Certification of academic records for all veteran students, benefits counseling, expediting claims, and ensuring the certification of veteran benefits comply with Veterans Administration and other related regulations.
  • Must perform duties independently with minimal supervision, and exercise careful judgment to resolve sensitive issues related to the daily administration of veteran services.
  • Responsible for researching and interpreting laws and regulations governing receipt of veteran educational benefits and for assisting veterans approving agencies in conducting annual audits, as well as advising the Registrar of pending circumstances or events in which have influence on institutional policy concerning veterans affairs.
  • Supervise VA Certification Specialist and student employees
  • Coordinates recruitment initiatives including initiatives at Ft. Campbell and other military facilities.
  • Supervise the Office of Veteran and Military Student Success and the Veteran and Military Student lounge.
  • Liaison with the Bursar’s Office, Registrar, Enrollment Management, Student Engagement and Success, Academic Affairs, and Student Affairs and external constituents such as Veterans Affairs, Vocational; Rehabilitation, and mental health professionals to support student success, persistence, retention, and graduation.
  • Assist with Summer Orientation, Great Beginnings, Family Weekend, Racer Days, New Student Open House, and other recruitment and enrollment activities/events.
  • Liaison with the Veteran Student Organization and advisor
  • Maintain positive military related rankings
  • Coordinate the MSU Veterans Day Celebration and Program
  • Other duties as assigned.

Minimum Education Requirements:

  • Bachelor’s degree.

Minimum Experience and Skill Requirements:

  • Experience working directly with veterans and other college students.
  • Must demonstrate excellent interpersonal, organizational, oral and written communication skills.
  • Must have the ability to exercise sound decision-making and a high level of accuracy and attention to detail.
  • Must be able to successfully perform duties in stressful, time sensitive situations.
  • Ability to ensure confidentiality and privacy.
  • Veteran of the U.S. Armed Forces.

Preferred Education and/or Experience Qualifications:

  • Master’s degree.
  • Experience working with VA Once and Similar VA office online software.

Minimum Salary:


Maximum Salary:


Posting Date:


Closing Date:


Open Until Filled:


Special Instructions to Applicants:

Along with the application, the following items must be included:

  • Letter of application
  • Resume


For 100 years Murray State University has served students from the region, the nation and the world. Founded in 1922, the University has grown from an enrollment of 202 students to 9,500 today. Murray State blends educational opportunities found at research institutions with collaborative interactions among students, faculty and staff found at smaller universities.  Students receive personalized attention from supportive faculty and staff as the University offers a 16:1 student-to-faculty ratio.


Murray State University places our highest priority on student learning and excellent teaching, blending the range of educational opportunities often experienced at research institutions with the nurturing student-teacher interactions usually found at smaller universities.  Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Murray State has been continuously accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) since 1928. 

Recent Accolades: 

  • U.S. News & World Report (32 consecutive years as a top-tier university) and top 10 in south region for Top Public Schools, Best Value and Best College for Veterans 
  • Washington Monthly Best Bang for the Buck
  • G.I. Jobs Military Friendly School 
  • Forbes Best Employers List



Located in the west Kentucky region, Murray State is a public, comprehensive University with four colleges (business; science, engineering and technology; humanities and fine arts; education and human services)– and two schools (agriculture; nursing and health professions).  The University's 236-acre main campus is located in Murray, Kentucky and offers undergraduate, graduate, and doctoral programs, professional instruction, as well as continuing education programs. Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, paid holidays, vacation and sick time, as well as many other benefit offerings.


The city of Murray, located in Calloway County, offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis. 

Find Us
(270) 809-2146
412 Sparks Hall
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