Job Title: Duplicating/Mailing Operator

FLSA Status: Non-Exempt

Level: Department: Facilities & Services

Title of Manager: Manager of Business Services Reporting to this position: 0

Rate of Pay: $14.20/hour

Position Summary: This is a highly customer service oriented position in which employees should strive
to exceed customer expectations. Perform manual, machine, and computer/printer operations relating to
mail, bulk mail, internal distribution, and duplicating functions. Pick up, sort, and process university
incoming and outgoing mail. Deliver University money deposits to bank as assigned. Travel to the Post
Office daily for pickup and delivery of US mail. Serve as alternate for other Business Services area
employees.

Note: This is a 12 month position

Position Responsibilities:

• Provide assistance to customers with duplicating and mailroom questions.
• Use computer software for address presorting for bulk mail certifications and address printing. Collate, stuff, bag/bucket/tray and zip code third class mailings according to postal regulations. Complete all required postal paperwork and submit to the Post Office.
• Manage and perform accounting functions including: departmental chargebacks, duplicating, and mailing charges.
• As workload requires, perform administrative mail sorting, metering, and delivery functions.
• Assist as needed in the operation of the Student Post Office, Central Supply, and Courier/Delivery service.
• Assist the Grounds Department with deliveries of larger items as time and manpower allow.
• Maintain contact with Potsdam Postmaster/Syracuse Mail Center regarding postal regulations and operations.
• Perform duplicating, copying and distribution functions for duplicating work requests. Ensure proper level of security for sensitive jobs such as tests/examinations.
• Perform scanning of exams and teacher evaluations using the Scan Tron software and equipment.
• Sort Business Reply and Postage Due mail and perform accounting data entry function as required.
• Assist with Custodial duties, as needed. This may include, but is not limited to sweeping, mopping, cleaning restrooms, offices, apartments and houses owned by the University, trash removal, vacuuming, dusting, assisting in moving furniture and supplies, replacing light bulbs, assisting in light grounds pick up, shoveling and sanding.
• Learn new equipment operation as required by changes in the processes within the duplicating/mailing areas.
• Live out and make decisions in line with the Clarkson University values in all daily activities while on duty.
• Operate and work in a safe manner at all times and ensure the highest level of housekeeping
• Provide mentoring and leadership to interns, apprentices and/or student workers
• Willingness to take courses and/or training to meet trade specific and University standards
• Complete Clarkson Vehicle Safety Checklist before vehicle use. Be responsible for care, cleanliness, and maintenance of assigned vehicle and report all vehicle concerns to appropriate supervisor immediately.
• Operate a Clarkson vehicle in accordance with University policy
• Perform other related duties incidental to the work described herein
• Deliver timely, friendly, and effective service to University faculty, staff and students
• Encourage and Promote Teamwork
• Ability to gain general knowledge of the campus
• Participate in reporting of campus damage and/or safety issues

Essential Skills:

• Ability to learn postal regulations, mailroom duties, and associated computer applications.
• Ability to operate the lift on the package truck
• Capability to learn multiple software applications.
• Ability to learn the many duties required in the Business Services operation
• Must have enthusiasm for the job, a customer service approach and be willing to work in a team environment
• Hold a valid NYS driver’s license with a driving record acceptable to meet the University insurance standards
• Proficient mathematical skills
• Problem solving and analytical skills
• Possess general knowledge of the campus layout and building locations
• Demonstrated ability to establish and maintain effective working relationships with diverse constituencies
• Excellent written and oral communication skills
• Strong organizational skills are required
• Must be able to function under stressful conditions and/or high volume with short turnaround

Education:

• Minimal Qualifications: High School diploma or equivalent.
• Preferred Qualifications: Associates degree or work experience equivalent.

Experience:

• Minimal Experience: One (1) or more years of related experience. Hold a valid NYS driver’s license with a driving record acceptable to meet the University insurance standards.
• Preferred Experience: Four years of duplicating/mailroom experience. Fork truck operation certification.

Physical demands: The physical demands characteristics described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Mobility sufficient to enter and exit confined spaces in accordance with established procedures, climb and descend ladders in a safe manner, and walk, sit, climb, balance, stoop, kneel, crouch or crawl.
• Dexterity sufficient to operate manual and power tools, light and heavy duty equipment and other equipment utilized in the course of work.
• Ability to lift and move heavy items weighing up to 40 pounds on a frequent basis and occasionally lift and/or move up to 100 pounds with assistance.
• Endurance sufficient to maintain routine discomfort from exposure to moderate levels heat, cold, and moisture.
• Other demands as required by specific position.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).

The employee is expected to adhere to all University policies.