Admissions Counselor
- Employer
- Excelsior University
- Location
- Albany, NY
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment, Human Resources & Employee Development
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
- Utilizing strong attention to detail to ensure that leads are managed to allow for multiple outreach attempts and contacts per student throughout the enrollment process.
- Building strong relationships with prospective students, through successful use of rapport building techniques and discovery questions aimed at understanding each student’s unique background, motivation, challenges, and future goals.
- Effectively communicating the features and benefits of the academic offerings in clear and concise manner to prospective students.
- Manage the enrollment cycle for prospective students, outlining deadlines and deliverables in a way that motivates prospective students to complete their admissions files in a timely manner
- Ability to thrive in a high paced environment that continually provides service to prospective students through phone calls, emails, and chat.
- Comfort and knowledge of key performance indicators for the position such as lead management, quality assurance, and conversion.
- Commitment to participate in consistent and thorough training exercises to become proficient in all Excelsior University degree programs, admissions requirements, policies, and services, and apply in an organic and transformational manner.
- Commitment to participate in consistent and thorough training to effectively use Student Information System, Customer Relationship Management (CRM) system, and telephony system for self-managed reports.
- A thorough understanding of all methods of earning credit, application process, tuition, eligibility requirements for each program, and other key information that is relevant in the pre-enrollment process.
- Explain and discuss the process of providing a preliminary evaluation of all credits earned and the outcome of the process.
If you have problems with online submission, please call 518-608-8270.
Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.
Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
AA/EOE/ADAExcelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
Organization
Founded as Regents College in 1971 and chartered as a private, nonprofit institution in 1998, the College was renamed Excelsior College in 2001. Excelsior means “ever upward” in Latin, and it reflects the aspirations of our students and graduates.
Excelsior College is an accredited, recognized leader in removing obstacles to the educational goals of the adult learner. We provide efficient and affordable access to higher education through multiple avenues to degree completion.
An Adult Learner Focus
Excelsior College revolutionized adult higher education by recognizing learning wherever and whenever it occurs.
A leader in online and distance learning, Excelsior College awards degrees at the associate and bachelor’s levels in liberal arts, nursing, business, technology, and health sciences, and at the master's level in liberal studies, nursing, and business. Certificate programs are also offered by the Schools of Business & Technology, Health Sciences, Liberal Arts, and Nursing.
Customized Flexibility Makes the Difference
Students have educational paths that are as unique and diverse as they are. Detours and rest stops are a fact of life. Our committed, national faculty members, and caring, professional staff help working adults overcome barriers to achieving personal, professional, and academic success.
As a proven leader in the assessment and validation of student knowledge through the application of a rigorous yet flexible and individualized approach, we work with each student to discover how best to avoid back-tracking on their road to success.
Our Mission
Excelsior College provides educational opportunity to adult learners with an emphasis on those historically underrepresented in higher education. The College meets students where they are - academically and geographically, offering quality instruction and the assessment of learning.
A Pioneer in Distance Learning
We offer busy students around the world the advantage of both earning credit at a distance and applying previously-earned college-level credit toward degree or certificate programs.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert