This job has expired

Police Communications Operator

University of North Florida
Jacksonville, FL

View more

You need to sign in or create an account to save a job.

Job Details

Job Title:

Police Communications Operator

Position Number:


Requisition Number:


Position Type:

Support Staff Non Exempt

Class Code:


Time-limited through:


Type of Appointment:


Faculty Position Sub-Type:


Length of Appointment:


Internal Recruitment?:


Working Hours:

Variable, shift work position staffed 24/7, 365 Days


Campus Police


Administration & Finance Office


Administration & Finance



Approved Hiring Salary Range:

$33,600.00 to negotiable

Pay Basis:


Equal Opportunity:

In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.


UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

Faculty Initiatives:

The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.

General Description / Primary Purpose:

This is work ensuring the security of Law Enforcement Officers and facilities through the use of a communication/situation center. Work includes providing non-sworn law enforcement support services. Responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including a police radio-based station, Florida Crime Information Center/National Crime Information Center teletype terminal, telephone, and radio recorder system, fire and burglar alarm system, and operation of all types of computer systems in a Public Safety Communications Center. Will be required to obtain Florida 911 Public Safety Telecommunicator certification within one year of being hired and maintain this through continuing education

Job Function:

55%—Operation of police radio base station; University net pager radio, telephone recording system, microfilm viewer, intrusion alarms, building fire alarm terminal, and coordinating information with surrounding police agencies. Implementation and performance of all special and emergency procedures. Coordination of all units responding to emergency situations. Monitors all alarm systems and notifies personnel upon activation. 10%—Operates the National Crime Information Center/Florida Crime Information Center terminals. Operates a computer terminal to verify driver’s license, personal background, criminal history, and vehicle tag and registration. 10%—Provides support to law enforcement authorities conducting criminal and/or confidential investigations by coordinating and disseminating information relevant to law enforcement operations. Receives and evaluates calls from the public requesting police assistance in emergency and non-emergency calls for service. 10%—Acts as the receptionist for the Police Department. Answer questions, give information, and make referrals. 10%—Operates University camera systems and radio/telephone logging devices. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.

Marginal Functions:

All administrative procedures and paperwork required for the successful operation of the Communications Center, satisfactory coordination of the departmental field activity via radio, moving 40 lb. boxes of computer, etc.

Required Qualifications:

A high school diploma and one year of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Proficiency in typing and State certification on the NCIC/FCIC computer system are required.

Faculty Position Required Qualifications:


Departmental Requirements:

Preference will be given to applicants who meet the required qualifications and also possess the following:

  • The ability to relate to the public and communicate verbally and in writing.
  • Knowledge of correct spelling, punctuation, and grammar usage, alphabetizing, and filing.
  • Must possess the ability to work in a confidential environment due to the sensitivity of information within the department.
  • Follow written and oral instructions.
  • Must possess the ability to speak clearly, interpret questions and answer those questions properly.
  • The ability to use a computer.
  • Walk, stoop, bend, reach, lift, or otherwise move approximately 40 lb. boxes of computer paper.
  • Must have 20/20 vision with corrective lenses, all limbs, and the ability to hear, walk and run if an emergency situation arises, such as an irate and/or violent person with a gun that poses a life-threatening situation to the PCO and/or anyone within the department.

Statement(s) of Understanding Definition:

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Required Licensure or Certification:

NCIC/FCIC certification can be obtained after hiring. State Public Safety Telecommunicator Certification must be obtained within one year of hire.

Machines/Equipment used regularly:

Radio, typewriter, computer, telephone, recording equipment.

Anticipated Start Date:


Job Posting Date:


Open Until Filled:


Point of Contact Information:

Cindy Hoffer, 904-620-2379

Hiring Official:

Frank Mackesy

Location if not Jacksonville:


Special Instructions:

Applicants must complete an online application, as well as upload supplemental documents, at in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Cindy Hoffer at (904) 620-2379 or [email protected]



Mission Statement

Our student-centered mission is to create the next generation of thinkers, leaders, and problem solvers with the knowledge and experience to uniquely change the world. 

Vision Statement

University of North Florida will be the higher education nexus where diverse students, faculty, and organizations from around the world collaborate to creatively innovate for the advancement of society.


We achieve excellence in all we do; we are an institution of uncompromising character; we lead with humility, humanity and integrity.


Integrity – We do the right thing for the right reason at the right time.

Respect – We treat everyone with kindness, we are informed by the perspectives of other, and we draw strength from our differences.

Accountability – We are responsible for how the outcomes of our actions affect others and our environment. 

Innovation – We harness creativity and talent to turn challenges into opportunities and problems into solution in a uniquely UNF way.


Strategic Goal

University of national prominence and distinction with North Florida as our catalyst and student success as our mantra.  Learn more about UNF’s 2020-2025 Strategic Plan.

Statement of Unity

UNF stands in unity and solidarity with all members of our community, regardless of genetic information, race, color, religion, age, sex, disability, gender identity and expression, sexual orientation, marital status, national origin, or veteran status. We are proud of the diversity in our students, faculty and staff.

We strongly condemn acts of hate and bigotry as antithetical to the university's core values of mutual respect and civility. Actions and words that seek to deny human beings full membership in the broader moral community on the basis of arbitrary characteristics are intolerable. We stand opposed to violence in language or in action, and we see these as a threat to the mission of UNF as a public university that is committed to intellectual and cultural growth and civic awareness.

We pledge to stand with and for those who are the most vulnerable members of our community and to take actions that help our students and fellow employees feel safe and know that they are safe. We affirm UNF's unreserved commitment to student success within a diverse, supportive campus culture. We seek to embody the ideals of a free and democratic society, and we fully support and value each member of our community.


Find Us
1 UNF Drive
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert