Degree Compliance Specialist
- Employer
- George Mason University
- Location
- Fairfax, Virginia (US)
View more
- Administrative Jobs
- Institutional & Business Affairs, Assessment, Accreditation & Compliance
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Degree Compliance Specialist
The George Mason University Office of the Registrar invites applications for a Degree Audit Compliance Specialist. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.
Responsibilities:
The successful candidate will be responsible for reviewing and maintaining accurate degree evaluations. The position also requires performing automated and manual degree compliance reviews. The incumbent’s main duties include, but are not limited to:
Graduation:
- Perform degree audits using Ellucian Degree Works evaluation systems or any new degree audit system, and review scheduled graduation reports to determine if applicants have satisfied degree requirements; Post degrees; Develop and maintain an understanding of other areas that impact graduation eligibility, such as registration; Build and maintain relationships with faculty, staff, and administration to assist in resolving complex issues related to degree completion; and Maintain expertise on the requirements students must fulfill to graduate, as well as the university and college academic policies which affect those requirements.
Degree Audits:
Process complex academic records transactions that will have a special effect on the degree audit;
Serve as a problem solver for degree audit problems as they occur; and
Provide training on Ellucian Degree Works and any new degree audit software.
General:
- Troubleshoot technical and academic questions regarding academic records in order to provide customer service regarding the student record process; Create diploma orders for new graduates, duplicate requests, missing or damaged diplomas, and retroactive graduates; Develop and maintain a highly detailed level of knowledge regarding all academic programs at the university; Work independently toward a common goal to meet deadlines; Provide high-quality customer service in all aspects of the position; Present complex ideas and policies in a way that is easy to understand; Answer general email inquiries from students and the campus community; and As necessary, meet with students who visit the Registrar’s Office. Understand that Degree Auditors cannot advise students and know when to make appropriate referrals.
Required Qualifications:
- Bachelor’s degree, or an equivalent combination of education and experience; Customer service experience, especially with an assertive clientele; Excellent oral and written communication skills; Demonstrated ability to employ logic to solve problems; Demonstrated ability to process large volumes of work, while maintaining a high level of accuracy; Experience with degree evaluation and/or student information system software; and Detail-oriented.
Preferred Qualifications:
- Experience with the Ellucian Banner student information system; Experience with academic programs and their requirements; Ability to thrive in a fast-paced environment with conflicting priorities; Experience utilizing degree evaluation software, particularly Degree Works, is strongly preferred; and Work or other experience that required logic in dealing with complexity.
Special Instructions to Applicants
For full consideration, applicants must apply for position number 01712Z at https://jobs.gmu.edu; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert