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Desktop Support Technician

Employer
University of Lynchburg
Location
Lynchburg, Virginia
Salary
up to $40,500.00 annually

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Administrative Jobs
Technology, Other Technology Jobs
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Desktop Support Technician

The University of Lynchburg, a private regional university, located in the beautiful foothills of the Blue Ridge Mountains in central Virginia is seeking a full-time Desktop Support Technician to join our Information Technology Resources team.

Job Type: Full-time, benefits eligible

Job Purpose:

  • The Desktop Support Technician is part of a team of IT professionals who provide in-house technical hardware and software support for the campus.
  • Technicians help troubleshoot and diagnose computer, printer, software, and other technology related issues.

Specific Job Duties:

  • Provides technical support for students, faculty, and staff.
  • Installs, troubleshoots, and repairs campus Windows and Mac computers.
  • Configures, maintains, and troubleshoots peripheral devices.
  • Respond to help-desk calls, emails, and tickets.
  • Troubleshoot software related issues.
  • Other duties as assigned.

Experience/Skills:

  • Windows, Mac OS, and Microsoft Office Suite knowledge required.
  • SCCM and JAMF/Casper experience a plus.
  • Google Suite experience a plus.
  • Strong problem solving skills.
  • Excellent customer service skills.

Annual Salary: Up to $40,500 annually

Benefits: Generous paid vacation, personal days, paid sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long-term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg.

Schedule: 8:30 a.m. – 5 p.m. (7.5 hours/day with some evenings and weekends to meet needs of the department may be required)

Physical Demands:

  • The functions of this position are usually performed sitting, but may involve significant amounts of walking or standing.
  • Some amount of stooping, kneeling, bending, lifting or carrying may be required.

Preferred/required qualifications:

  • Good verbal and written communication skills along with an ability to effectively communicate with users that range from the novice to the experienced

Education:

  • Two years of college or technical coursework, or equivalent work experience required

Work Remotely:

  • No

How to Apply

Submit an employment application and email or mail a résumé, and contact information of three professional references, to:

 [email protected]

University of Lynchburg
Office of Human Resources
1501 Lakeside Drive
Lynchburg, VA 24501

The selected candidate must successfully pass a background check that is satisfactory to the University.

We seek candidates who are committed to the University of Lynchburg’s efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners.

The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color, women, Indigenous/aboriginal people of North America, persons with disabilities, the LGBTQIA+ community, and others who may contribute to the further diversification of the University of Lynchburg community.

The University of Lynchburg is an equal opportunity employer.

Organization

The University of Lynchburg is a comprehensive, independent institution that offers distinctive undergraduate and graduate programs reflecting a commitment to teaching and learning, scholarship, and service to the broader community. As a student-centered university, Lynchburg is one of 40 institutions included in the book "Colleges That Change Lives."

Nestled in the foothills of the Blue Ridge Mountains in Central Virginia, the University of Lynchburg is located on a 250 acre campus. Undergraduates number approximately 2,000 students in 40 majors, and graduate programs serve 650 students through 16 master's degrees and three doctoral programs.

The strategic plan, Vision 2020, supports the dynamic campus atmosphere by enhancing student engagement in the classroom, active learning, integrated co-curricular activities including Division III athletics, and alumni connections.

Founded in 1903, the University of Lynchburg is affiliated with the Christian Church (Disciples of Christ) and welcomes people of all beliefs. In the fall of 2018, the institution will became the University of Lynchburg. See http: www.lynchburg.edu.

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