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Systems Application Analyst / Administrator

Coastal Carolina University
Conway, SC

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Classification Title:

Information Systems / Business Analyst III

Classification Code:


Pay Band:


Internal Title:

Systems Application Analyst / Administrator


Information Technology Services

Position Type:

PCLS - Slotted Classified

Full or Part Time:



12 mo.

Hours per week:

37.5 hours per week

Normal Work Schedule:

Monday - Thursday: 8-5 and Fridays: 8-12:30; evenings and weekends may be required

Does this position require driving?:


Does this position require a credit check?:


Job Details:

Systems Application Analyst/Administrator

Coastal Carolina University is currently accepting applications for the following position: Systems Application Analyst/Administrator in the Office of Information Technology Services. The Systems Application Analyst/Administrator administers Office 365 email and application services along with the design and maintenance of identity management systems. Performs administration and system application analyst functions for other assigned Enterprise Systems.
Duties include but are not limited to:· Acts as administrator for CCU’s Enterprise Email Systems and Enterprise Directory Services Systems, including Exchange and Office 365 as well as Active Directory and related systems. This includes regularly serving as a program/project leader involving both internal and external projects related to these systems. Performs analysis, design, and implementation of fault-tolerant systems and the planning for future requirements. May lead and direct the work of others in ITS.· Acts as Tier three support to client service systems. This includes modifying systems, maintaining patch deployment, and performing other related services necessary for client systems integration. Performs analysis, design, and maintenance, planning for growth, and hardware transitions. Leads the creation and execution of test scenarios and creates and tests more technical and complex scenarios to ensure proper system operation and freedom from defects.· Responsible for researching and advising on network configurations and security, as it relates to the configuration and management of Enterprise systems/servers, to effectively provide network resiliency and security to the Data Center. Constantly assesses and plans for modifications and/or additions to the environment that may increase fault tolerance.· Performs administration of other Enterprise Systems. These include Active Directory, VMware, and other server systems. Leads the planning, acquisition, and implementation of these systems.· Assists supervisor by contributing input to improve operational procedures, processes, and standards as well as change management, in alignment and collaboration with ITS goals and objectives to advance the University mission. Ensures and maintains information security and confidentiality. Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects.· Performs other duties as required.
Requirements: A bachelor’s degree in computer science or a related area and experience in computer system development and modification is required. Relevant experience may be substituted for the Bachelor’s degree on a year-for-year basis. A bachelor’s degree in Computer Science, Information Management Systems or related field is preferred.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 45 states and 58 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from underrepresented groups to apply.

How to Apply: Interested candidates may apply online at Applicants should submit a cover letter, resume, transcripts and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled. Coastal Carolina University is an EO/AA employer

Information Systems/Business Analyst III (AM05/61122604/FTE-S00714P), full-time position with benefits. SC Pay Band 07. Salary range: $52,357.00 (minimum) – $74,613.00 (midpoint). Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday; 8:00 a.m. to 12:30 p.m., on Friday. Must be flexible to meet the special scheduling needs of the university. Evening and weekend work will be required. Information confidentiality is highly critical.

Required Qualifications:

A bachelor’s degree in computer science or a related area and experience in computer system development and modification. Relevant experience may be substituted for the Bachelor’s degree on a year for year basis.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Management Systems or related field is preferred.

Knowledge, Skills & Abilities:

Advanced knowledge of enterprise windows servers, directory services, e-mail systems, virtualization, and storage administration and how they relate to enterprise network architecture. Knowledge of advanced computer system analysis, design, testing, debugging, and maintenance techniques. Experienced knowledge of capabilities, techniques, and intricacies of information systems. Ability to understand and carry out more complex technical instructions and requests. Ability to analyze and reduce to logical order more complex technical data. Ability to communicate in a clear and concise manner. Ability to work effectively with users, vendors, and other IT personnel. Ability to identify and resolve problems. Ability to plan, direct, instruct, and review the work of technical personnel. Ability to provide status reports and other technical reports in a clear and concise manner. Understands principles of project management.

Additional comments regarding this position:

Evening and weekend work will be required.

Mental Demands:

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication

Physical Demands:

Carrying, Lifting, Kneeling, Pulling, Pushing, Reaching, Sitting, Speaking, Squatting, Standing, Twisting, Walking, Writing

Physical Demands (Elements Exposed To):

Dirt, Heat/Cold, Noise

Please Select Any and All Equipment Needed to Perform the Duties:

Computer and Peripheral Equipment, Copier, Fax, Machines, Scanner, Telephone

Posting Number:


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