Database Administrator/System Engineer

Job Details

Join our community and experience Emerson College!

Provide technical leadership and support to the Enterprise Systems databases and Linux server. Configuration enterprise database and systems, including ERP Banner. As a Linux System Administrator, key responsibilities include the provision, deployment, security, upgrading, and resource management of Oracle Enterprise Linux application servers.

The Enterprise Systems Team within Emerson College's IT area is looking for a new key member!

Looking for someone to provide technical leadership and support to the Enterprise Systems databases and provides Linux server management.

Primary Systems:

  • ERP Banner and components such as Banner 9 Admin Pages, Banner 9 Applications, AppNavigator, Banner Security Manager, Elucian Solution Manager and SSB 8
  • ODS, DegreeWorks, BDMS, Automic, CBORD and EMS systems. This includes ongoing database and server maintenance, backup, upgrades, troubleshooting, performance and security patching.
  • Linux
  • Oracle Enterprise Linux application servers
  • Apache/Tomcat, A10 Load Balancer, Ethos, EIS and SSO under the ERP environment

Your Responsibilities:

  • Serve as primary contact for Enterprise Systems databases and Linux servers’ security, technical platform, configuration and support.

  • Configure, maintain, migrate, and back-up the college’s key applications, including Banner ERP and components such as Banner 9 Admin Pages, Application Navigator, Banner 9 Applications, SSB 8, Banner Security Management, and Ellucian Solution Manager (ESM)

  • Support the Banner Auxiliary systems including ODS, DegreeWorks, BDMS/Xtender, Automic, CBORD, and EMS. This includes managing ongoing database and server maintenance, backup, upgrades, performance tuning and troubleshooting, and applying security patches and 3rd party system integrations required by arising projects

  • Act as the Primary administrator for provision, deployment, security, upgrading, and resource management of the Oracle Enterprise Linux Tomcat application servers, file systems, server retirement, as well as support of other members of IT

  • Serve as the primary resource and support A10 Load Balancer, Ethos Identify Manager, SSO, SSL certificates within the ERP supported environment

  • Lead Oracle database 19C upgrade and migrate onto Banner 9

  • Serve as the primary administrator for Banner server-based disaster recovery and backup

  • Serve as the primary administrator for IaaS servers, applications, and migrations, as well as the on-premises ESX environment support

  • As it develops, act as the primary administrator and strategist for cloud migrations and cloud infrastructure

  • Perform scheduled system and database upgrades and respond to emergencies/outages outside of business hours

  • Develop the DR Strategy and perform load test practices to ensure Banner performance and Business Continuity

  • Be responsible for mapping and documenting operational procedures, server inventory, and system dependencies

  • Develop and manage change through change management, documentation, and knowledge sharing related to enterprise systems and security management

  • Maintain awareness of technical trends and releases with Oracle and Banner regarding security patches, releases, and technological paradigm shift. Actively participate in Oracle and Banner discussion forum and support line to keep information in close context

  • Perform other duties as assigned

Required Skills:

  • Strong Oracle technology including Oracle 19C, Data Guard, monitoring and performance tuning, database backup and restore

  • Experience with SQL server database management, server provisioning and configuration

  • Strong Linux, Tomcat, VM, OS administration and scripting skills

  • Expert knowledge on Banner 9 Admin Page, Banner 9 applications deployment and technology, Tomcat, BEP and A10 load balancer

  • Experience with Banner ODS, Degree Works, GIT, ESM, BDMS and Automic configuration, upgrade and support

  • Solid understanding of Cloud technologies and industry-leading multi-tenant Cloud platforms relating to data services, Dev Ops, Docker technology, database management and service deployment

  • Familiar with Ethos Platform including Ethos Integration, Ethos API and Duo SSO integration in the Ellucian Banner platform

  • Ability to research independently and apply complex technical concept to enterprise platform

  • Ability to work independently with minimum supervision

  • Strong personal organization and communication skills with the ability to describe and convey technical processes to non-technical users

  • Be highly motivated in a fast-paced environment with multi-tasking, time management, response to services and tickets, and commitment to success

Preferred Skills:

  • Oracle 19C and SQL database certification

  • Ellucian Banner 9, Degree Works, ODS, BDMS and Appxtender experience

  • Linux and load balancer training

  • SAML, SSO Manager and Ethos configuration experience

  • Web Load script and test experience

  • Higher Ed experience in Ellucian Banner environment

  • Strong project management skills with an ability to focus on the big picture, but also attention to details

  • Project management skills, ability to develop solid project plans, cut-over plans and fail-over plans


  • Bachelor's Degree in Information Technology, Computer Science or related fields or an equivalent experience

  • 7+ years of experience working as database administrator and/or enterprise systems administrator


  • This position shows a salary range, but the College has set aside further compensation based upon the highly-specific technical skills required to successfully perform this position.
  • Emerson College considers Full-Time to be 36.25 hours vs. the federal requirement of 40 hours.
  • Tuition Reimbursement & Tuition Remission
  • Generous PTO: you can carry 25 vacation days & 90 sick days on top of 11 paid holidays, 3 personal days, and a Winter Break. More information can be found at

Starting salary of the position will be $110,000 - $120,000 commensurate with experience.

Grade of Position: S-23-12E

Scheduled Weekly Hours: 36.25

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.


Located in Boston, Massachusetts, opposite the historic Boston Common and the Commonwealth's State House, in the heart of the city’s Theatre District and bordering its Chinatown neighborhood, Emerson College educates individuals who will solve problems and change the world through engaged leadership in communication and the arts, a mission informed by liberal learning.

Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands.The College has 5,100 undergraduates and graduate students from  58 countries and all 50 states.

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