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Part-Time Administrative Assistant

Employer
The University of Georgia
Location
Athens Area

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Job Details

Posting Number:

S09252P

Working Title:

Part-Time Administrative Assistant

Department:

UHC-Allergy/ Travel Clinic

About the University of Georgia:

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:

External

Retirement Plan:

GDCP

Employment Type:

Employee

Benefits Eligibility:

Non-Benefits Eligible

Full/Part time:

Part Time

Additional Schedule Information:

Monday through Friday, 8am to 5pm , as needed

Advertised Salary:

$14.39/hr

Posting Date:

10/04/2022

Open until filled:

Yes

Proposed Starting Date:

11/01/2022

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Office/Clerical Assistant

FLSA:

Non-Exempt

FTE:

0.20

Minimum Qualifications:

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

Some college or additional training preferred. Applicable experience in medical office, hospital, or similar setting

Position Summary:

The incumbent schedules patient appointments, greets and registers patients, manages telephone calls to the assigned clinic, enters patient and other critical data, verifies charges, and performs other clerical functions in the outpatient clinics. Works closely with other members of the patient care team. Reports to and is directly supervised by the Clinic Manager.

Knowledge, Skills, Abilities and/or Competencies:

Handle multiple tasks with flexibility and attention to detail. Computer skills required to include Windows, Microsoft Office, including Outlook and Word. Previous experience using electronic practice management and Health record systems is preferred. Strong customer service and communication skills.

Physical Demands:

Active throughout the 8 hours work day to include typical busy medical office/clinic demands, including walking/moving, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to 20 pounds.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Duties/Responsibilities:

  • Schedules appointments accurately and appropriately based on patient symptoms, eligibility, and age-specific needs.
  • Schedules appointments with appropriate clinician and within appropriate timeframe.
  • Communicates appropriate information to patients regarding their visit (preparation, timeframe, date, clinician, parking, etc.).
  • Verifies eligibility and requests completion of patient questionnaire at the time of scheduling.
  • Works in collaboration with clinic staff monitoring appointment schedules to ensure appropriate assignment and flow of patients.
  • Refers complex or special needs to nurse or manager.
  • Schedules follow-up appointments for correct provider and within the correct timeframe.

Percentage of time:

40

Duties/Responsibilities:

  • Receives patients and others who present in the clinic for appointments, care, or special needs or services.
  • Greets patients and visitors in a timely and courteous manner.
  • Answers general questions, provides directions, and refers patients appropriately.
  • Monitors reception area for patients in distress or for long wait times and acts to resolve. local phone number, address, email address and other demographic information when making appointment.
  • Verifies completed health history and patient agreement form.

Percentage of time:

30

Duties/Responsibilities:

  • Provides effective telephone coverage for incoming calls to the clinic.
  • Answers telephone, responds to questions and requests, and takes accurate messages for others in the clinic.
  • Forwards information, messages, or caller to the appropriate individual.
  • Prioritizes communication to appropriate staff/resource and anticipates and obtains chart or additional information when needed.
  • Interacts with callers and staff in a helpful and courteous way.
  • Respects and demonstrates confidentiality of all personal and medical information of patients and staff.

Percentage of time:

15

Duties/Responsibilities:

  • Verifies correct insurance and contact information in PnC at check-in and check-out in the clinic.
  • Requests UGA identification card and current insurance card to compare with information in Open Registration.
  • Verifies and updates correct contact information, including local address, local phone number, emergency contact, and email address.
  • Verifies correct insurance information in Open Registration.
  • If necessary, refers patient back to Registration prior to check-in for appointment.
  • Verifies visit data accurately and promptly at the end of each visit.
  • Provides walkout statement and other patient information to the patient.
  • Provides follow-up information as specified by the provider.

Percentage of time:

10

Duties/Responsibilities:

  • Provides clerical and secretarial support for the clinic functions.
  • Maintains logs, files, forms, and other records of the clinic.
  • Contacts patients as needed or directed for follow up care and appointments.
  • Directs requests for release of records to RHI department.
  • Records minutes of team meetings and other communications in collaboration with clinic manager.

Percentage of time:

5

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Davelle Pursner

Recruitment Contact Email:

[email protected]

Organization

The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest and most comprehensive institution of higher education. Founded in 1785, it is the birthplace of public higher education in America.

Today, UGA enrolls more than 40,000 undergraduate, graduate, and professional students. The main campus has 460 buildings on 767 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 18 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work, Veterinary Medicine, and the Honors College. It offers 24 baccalaureate degrees in more than 140 fields; 33 master’s degrees in 144 fields; 8 educational specialist degrees; four doctoral degrees in 99 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the nation’s best research libraries and contain a total of 5.3 million volumes and one of nation’s largest map collections. The university has had 25 recipients of the prestigious Rhodes Scholarship, making it one of the nation’s top Rhodes producers among public universities. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service for television, podcast/radio, and digital media. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.

Find Us
Telephone
706-542-3000
Location
215 S. Jackson St.
Athens
Georgia
30602
US
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